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DLA WAIT TIME THREAD 40

963 replies

Fee89 · 21/04/2024 16:37

DLA WAITING TIME 2024

OP posts:
Matilde08 · 25/04/2024 17:19

TiredTilly · 25/04/2024 16:12

Yup me neither lol I’m waiting here till you and @Matilde08 have your awards 💕

Aw 🥺🥹🫂 thank you

Tasha0429 · 25/04/2024 17:21

Fee89 · 25/04/2024 16:24

Think if they tried to reject her claim, diabetes nurse, senco and myself will be breathing fire 🤦🏻‍♀️

I will also be breathing fire if she gets declined! If anyone deserves it it's her 💗🥰 And you both deserve some good luck! The support you give everyone on here is unreal 💗 ONE OF A KIND!!

Fee89 · 25/04/2024 17:24

Tasha0429 · 25/04/2024 17:21

I will also be breathing fire if she gets declined! If anyone deserves it it's her 💗🥰 And you both deserve some good luck! The support you give everyone on here is unreal 💗 ONE OF A KIND!!

Awww thank you hun 💕. She really does deserve a break. Next week will be your week 😘 xx

OP posts:
mumtumok · 25/04/2024 18:09

Any MRs in feb been done yet ?

Persianpoppy · 25/04/2024 18:11

Kaz87 · 25/04/2024 17:05

Tomorrow is going to be your day 🥰 xx I hope you feeling better now xx

I hope so! 😭❤️
thank you!

sayasand · 25/04/2024 18:20

Hi! Signed Date 05/01, I called today and was told a decision has been made but they couldn't tell me what. He said he could only see that the case was closed which means the decision was made but can't see what the decision is. Apparently a letter was sent on the 23rd 🥹 He was super nice but I wish I hadn't even rang now because you know there is an answer but not what it is 🫠

I'm presuming that it's been denied if they don't tell you? Luckily I got everything ready for MR in advance just incase. Congrats to all those who got their awards today & hope everyone else gets theirs soon ♥️ x

Naomi2211 · 25/04/2024 18:20

15 weeks tomorrow decided to call yesterday and was told it was "still in a holding pile " this wait honestly feels like it has gone on forever !

sayasand · 25/04/2024 18:21

Naomi2211 · 25/04/2024 18:20

15 weeks tomorrow decided to call yesterday and was told it was "still in a holding pile " this wait honestly feels like it has gone on forever !

Ours is 16w tomorrow and we've had a decision this week so hopefully not so much longer for you ☺️ best of luck

Fee89 · 25/04/2024 18:28

sayasand · 25/04/2024 18:20

Hi! Signed Date 05/01, I called today and was told a decision has been made but they couldn't tell me what. He said he could only see that the case was closed which means the decision was made but can't see what the decision is. Apparently a letter was sent on the 23rd 🥹 He was super nice but I wish I hadn't even rang now because you know there is an answer but not what it is 🫠

I'm presuming that it's been denied if they don't tell you? Luckily I got everything ready for MR in advance just incase. Congrats to all those who got their awards today & hope everyone else gets theirs soon ♥️ x

You can be asked to be put through to someone that can tell you. No all call handlers can see the outcome x

OP posts:
SAM2409 · 25/04/2024 18:37

Naomi2211 · 25/04/2024 18:20

15 weeks tomorrow decided to call yesterday and was told it was "still in a holding pile " this wait honestly feels like it has gone on forever !

I was told it went to a dm today whether that means it’s in the holding pile or they are looking at it, I don’t know. But they have until the end of tomorrow before I flip a switch😂

sayasand · 25/04/2024 18:38

Fee89 · 25/04/2024 18:28

You can be asked to be put through to someone that can tell you. No all call handlers can see the outcome x

Ah I see, I was wondering if this might be the case. I didn't know I could ask, I appreciate the info thank you so much x

Persianpoppy · 25/04/2024 20:27

Update!!

I rang again earlier and said look I'm not happy with the call handlers telling me different things it's unfair on my anxiety. The lovely woman who is apparently part of management had said VERY HONESTLY, some handlers won't go into the file as much just to speed up calls and keep the line free. She did say she will look into the calls I've made as they are recorded and apologised so many times for being told so many different things about the claim. She has stated that it is with DM and I am welcome to call back tomorrow (but to call after lunch time as decisions are processed until around about 12/1pm) she said as far as she's concerned, she has no reason to believe there would be a decline! Honestly, if only all call handlers were as reassuring as her!
So, for all of you; if you have been told many different reasons, ask for a manager and they will look into the recorded calls and something will be done about that 🤞🏼❤️

Fee89 · 25/04/2024 20:41

Persianpoppy · 25/04/2024 20:27

Update!!

I rang again earlier and said look I'm not happy with the call handlers telling me different things it's unfair on my anxiety. The lovely woman who is apparently part of management had said VERY HONESTLY, some handlers won't go into the file as much just to speed up calls and keep the line free. She did say she will look into the calls I've made as they are recorded and apologised so many times for being told so many different things about the claim. She has stated that it is with DM and I am welcome to call back tomorrow (but to call after lunch time as decisions are processed until around about 12/1pm) she said as far as she's concerned, she has no reason to believe there would be a decline! Honestly, if only all call handlers were as reassuring as her!
So, for all of you; if you have been told many different reasons, ask for a manager and they will look into the recorded calls and something will be done about that 🤞🏼❤️

Glad you called and spoke to someone with a brain!! Hope you feel more relaxed now.

Im calling tomorrow and im kicking up a huge fuss 💪

OP posts:
Tasha0429 · 25/04/2024 20:43

Fee89 · 25/04/2024 17:24

Awww thank you hun 💕. She really does deserve a break. Next week will be your week 😘 xx

She really does, ermmm excuse me, OUR WEEK 💗🥰 it's going to be your week to 💕

Kaz87 · 25/04/2024 20:48

Persianpoppy · 25/04/2024 18:11

I hope so! 😭❤️
thank you!

❤️ I'm sure of it xx they said that if you don't hear anything by Friday to call back, today was exactly 16weeks so its gotta be xx

Kaz87 · 25/04/2024 20:51

Persianpoppy · 25/04/2024 20:27

Update!!

I rang again earlier and said look I'm not happy with the call handlers telling me different things it's unfair on my anxiety. The lovely woman who is apparently part of management had said VERY HONESTLY, some handlers won't go into the file as much just to speed up calls and keep the line free. She did say she will look into the calls I've made as they are recorded and apologised so many times for being told so many different things about the claim. She has stated that it is with DM and I am welcome to call back tomorrow (but to call after lunch time as decisions are processed until around about 12/1pm) she said as far as she's concerned, she has no reason to believe there would be a decline! Honestly, if only all call handlers were as reassuring as her!
So, for all of you; if you have been told many different reasons, ask for a manager and they will look into the recorded calls and something will be done about that 🤞🏼❤️

Seeeeee! It's gonna be a good news xx I'm glad you've called back and were honest with them 🥰 now roll on tomorrow xxx

Akkhan94 · 25/04/2024 20:53

Congratulations to everyone that has been awarded!! Hopefully everyone hears good news soon !

Persianpoppy · 25/04/2024 21:27

Fee89 · 25/04/2024 20:41

Glad you called and spoke to someone with a brain!! Hope you feel more relaxed now.

Im calling tomorrow and im kicking up a huge fuss 💪

Do it!!
Im telling you I needed my anxiety meltdown because it got me some answer! 😂❤️

Persianpoppy · 25/04/2024 21:29

Kaz87 · 25/04/2024 20:51

Seeeeee! It's gonna be a good news xx I'm glad you've called back and were honest with them 🥰 now roll on tomorrow xxx

Ohhh Kaz! 😭❤️ just feel so much at ease!
Keep those toes and fingers crossed for me! 😂

Hufflypuff96 · 25/04/2024 21:50

i don’t usually post on mumsnet but nice to read about other parents in the same boat waiting. Forms received 09/02 and waiting. Why oh why is the system not all online and having to mess around posting things is ridiculous !!

Fee89 · 25/04/2024 21:55

Hufflypuff96 · 25/04/2024 21:50

i don’t usually post on mumsnet but nice to read about other parents in the same boat waiting. Forms received 09/02 and waiting. Why oh why is the system not all online and having to mess around posting things is ridiculous !!

That is too easy for everyone. We have to add extra stress to our daily life 😫

OP posts:
Kaz87 · 25/04/2024 22:56

Persianpoppy · 25/04/2024 21:29

Ohhh Kaz! 😭❤️ just feel so much at ease!
Keep those toes and fingers crossed for me! 😂

Ohhhh I will xx don't you worry xx

TiredTilly · 25/04/2024 23:32

Persianpoppy · 25/04/2024 20:27

Update!!

I rang again earlier and said look I'm not happy with the call handlers telling me different things it's unfair on my anxiety. The lovely woman who is apparently part of management had said VERY HONESTLY, some handlers won't go into the file as much just to speed up calls and keep the line free. She did say she will look into the calls I've made as they are recorded and apologised so many times for being told so many different things about the claim. She has stated that it is with DM and I am welcome to call back tomorrow (but to call after lunch time as decisions are processed until around about 12/1pm) she said as far as she's concerned, she has no reason to believe there would be a decline! Honestly, if only all call handlers were as reassuring as her!
So, for all of you; if you have been told many different reasons, ask for a manager and they will look into the recorded calls and something will be done about that 🤞🏼❤️

From the past few months of being on these threads I see the same pattern, when it gets to a point of requesting a manager to call us back that’s when things all of a sudden speed up and you get your award within that week. I hate that they make us get to the point of ‘I NEED TO SPEAK TO THE MANAGER!’ and probably call us ‘Karen’s’ behind our back 😬😅

WorriedMother96 · 26/04/2024 06:02

Just woken up to backpay in my account. Honestly so happy for my boy right now. Scan date was 05/01 so would've been 16 weeks today. Good luck to everyone still waiting here.

Persianpoppy · 26/04/2024 06:33

TiredTilly · 25/04/2024 23:32

From the past few months of being on these threads I see the same pattern, when it gets to a point of requesting a manager to call us back that’s when things all of a sudden speed up and you get your award within that week. I hate that they make us get to the point of ‘I NEED TO SPEAK TO THE MANAGER!’ and probably call us ‘Karen’s’ behind our back 😬😅

YESSS!! I agree with you! We shouldn't have to ask for a manager though if the call handlers actually done their job!
Feel like I should get a job as a call handler 😂❤️