DLA WAIT TIME THREAD 38

[TheHeadOfTheHouse]

Scan date 15/12.

Was on hold for 50mins, then I cut off. I’ll try again tomorrow earlier. I didn’t think there would be such a long wait for child benefit call line 🙁

No when I rung it wasn't that bad but can't remember what time I rung xx

They text to let you know it’s a decline? I called today and still no decision. Scan date was 19/12

One text will start “we’ve decided your child has qualified for DLA”

the other will say, “we’ve made a decision on your claim etc”

I bloody hope so! Gonna try hold off calling this week try again next Monday if I've not heard anything. I'm at the Dr tomorrow morning so won't ring then, but gonna have to sit on my hands weds lol how are you getting on, have you bothered calling?

Some DM don’t have the text system, that’s what I was told last time anyway 😵‍💫

Hi does anyone no if u get mrc will you get more houseing element toward your rent I read online you get more just want to know if this has bin the case for anyone?

Ohh it’s a long wait there too. I was about an hour on hold when I called this morning. Did you find out if they’ve got your form? Xx

Scan 06.02 received a letter today apologising that they haven't reached decision yet and no need to ring.

I'm guessing this is a standard letter all recieve at this stage?

Scan date 28th December

rang last week and says with DM but if not heard anything by 16th may to ring back

I'm 18/12 so 16 weeks today
All I've had was a letter on 05/02 saying don't worry we're still looking at your claim, and a text last Wednesday saying basically the same

Why such long waits… they need more call handlers😕
I didn’t get through I was on hold for 50mins then I cut off it was just too long x

Realistically how often would you phone for a update? Although I know you never get the truth.
I'm only 13 weeks but seeing January dates being awarded makes me feel nervous.

This is so interesting. I got HRC and LRM for a sibling last summer and didn’t get either text

Still waiting 19/12

I rang about about 5 days before getting approved and requested they send me a text and they put a note on the system so it might just be that..

I know! Think of all the time we’ve wasted on the phone to them and DLA 😅🙈
try first thing when they open at 8am, you’ll get through quicker then 💕 xx

Thank you❤️

I didn’t get a text last year either when my son was awarded but this time around from reading all these posts it seem they text the decision more now

Hiya. I’ve been a Housing Benefits assessment officer for 10 years now and the housing element of UC is very similar.

You don’t automatically get an increased housing allowance just because of a DLA award however, if your child’s disability means they can’t share a room, you can apply for the ‘additional room rate’.

This can increase your housing element.
If you’re in social housing it can only be increased if you currently have the under occupancy charge)

If you are in private rented it can only be increased if you are receiving below the maximum LHA rate which for my area is 4 bedrooms. For example if you are currently deemed as needing a 3 bedroom house based on your household composition you will only receive the 3 bed LHA rate.
If you are then deemed to need an extra room as your child’s disability means they are unable to share, it will increase your LHA rate to 4 bed. All authority’s have their own separate LHA rates but the difference in my area is about £30 per week so definitely worth it.

You would need to put a request in for it and provide an explanation and evidence as to why your child is unable to share a bedroom.

I hope that helps and isn’t too confusing 😊

Thank you so much I am in a 3 bed house and only get houseing element for 2 bed house it is with a private landlord, I will definitely will ask for it to go up to 3 bedroom as my daughter can not share she wakes in the night due to her anxiety and autism and will wake her brother up. Thank you

Scan date 29/12 not had text so phoned yesterday and still not gone to dm anyone got decision yet around same date please son got diagnosed with asd 5 years ago put claim in twice but school didn't help at secondary school now with a ehcp and not masking anymore so hopefully this time

@Channy2777 good luck! Still waiting too with 19/12 date

Thank you think I will need it hope you get answer this week

Morning whoes phoning today axx

The dm rang the school yesterday and finally spoke with SENCO so I’m assuming decision has now been made as we’ve been waiting 2 weeks for him to be able to get in touch with school. Ringing today at 9 I feel sick 🤡😆 good luck to everyone ringing today xx