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See all MNHQ comments on this thread

Constantly crashing and freezing.

480 replies

ArseInTheCoOpWindow · 20/07/2024 10:48

This started about 3 weeks ago with constant crashing. Now it’s freezing too and taking ages to load,

OP posts:
Thread gallery
34
CherryogDog · 17/12/2024 08:39

Is this issue ever going to be sorted?

pickywatermelon · 17/12/2024 23:05

Yes particularly bad at the moment.

Each thread seems to auto-reload or crash midway through reading - hard to even get through a thread let alone move to page 2

iphone, safari

UseOfWeapons · 18/12/2024 06:29

Still happening. What was the point of the survey if nothing is done? For me, it seems to be threads causing this. Pretty frustrating.

Snowyayday · 18/12/2024 22:59

Between this pop up ad with no X and the constant crashing the website is completely unusable.

Constantly crashing and freezing.
Toottooot · 19/12/2024 20:13

Can’t use on safari on phone but if I go through Facebook on my phone to the mumsnet page and the link it runs fine there. Completely crashes all browsers on safari.

BronwenFrideswide · 19/12/2024 20:18

It has been freezing for me too, for the last few weeks. I thought is was an issue with my computer but it doesn't happen when using any other site.

Using desktop, Google Chrome.

BronwenFrideswide · 19/12/2024 20:19

Abra1t · 23/11/2024 16:23

I'm using Chrome and MN freezes and then any other tab open freezes too.

Does that for me too. If I don't have MN open no problems at all.

Katesyd · 20/12/2024 01:17

Could we please get an update from the powers that be on this?
it’s worse than ever.
using on Safari on iPad.

pantomanto · 20/12/2024 06:15

Katesyd · 20/12/2024 01:17

Could we please get an update from the powers that be on this?
it’s worse than ever.
using on Safari on iPad.

If you change to private browsing, it’s marginally better for me.

JoMumsnet · 20/12/2024 14:34

Hi everyone,

We're so sorry that these issues are still affecting many of you. We're still investigating and looking into solutions but unfortunately there are multiple possible causes.

Here are some troubleshooting options which have helped some of you:

  • If your thread view is set to 1000 posts per page - switch to 25
  • If you're running an ad blocker - try turning it off
  • Clear cache and cookies for Mumsnet site only

Some specific ads appear to be causing problems for some of you and we're trying to pinpoint the culprits.

Here are instructions for turning off Privacy Preserving Ad Management. This might help some Safari users -

Privacy Preserving Ad Management

  1. Go to your settings app on your iPhone or iPad.
  2. Go to ‘Apps’.
  3. Go to Safari.
  4. Scroll to the bottom of Safai settings and click ‘Advanced’.
  5. Turn ‘Privacy Preserving Ad Measurement’ off.
  6. Close Safari, reopen it and see if Mumsnet works any better.

Quite a few of you have already filled in the survey we posted earlier on the thread, but we'll add the link again - we're grateful for all responses.

www.surveymonkey.com/r/8THJJQQ

OutdatedOutrage · 20/12/2024 17:07

Except I can’t open the survey because MN freezes anything I try to open!
I have to swipe everything off screen, close MN, shut down my iPad completely and then unlock it and re open safari.
Every. Single. Time.

pantomanto · 20/12/2024 19:46

Tried all of that Justine. Still the same but private browsing on my iPad does work.

Balloonhearts · 20/12/2024 23:48

Mines still doing it too. I use Chrome though not safari. MN is unusable without an ad blocker, you cannot read a paragraph in peace.

Chrome does recover after being swiped off and relaunched though.

MooseBeTimeForSnow · 21/12/2024 14:04

The irony that this thread freezes whilst trying to read it is not lost on me.

And doing the PPAM thing hasn’t helped here, at all.

Crunchymum · 26/12/2024 17:20

Been happening to me since last night. Android phone / Chrome browser.

Flavabobble · 27/12/2024 05:00

Mumsnet has been freezing for me for the last month. I'd put it down to my phone being old or not having enough memory space, but after updating everything, deleting stuff to make room and clearing various caches it hasn't made a difference. And doesn't happen on other sites.

Then I found this thread.

At present,once it freezes it won't unfreeze without closing and restarting chrome, when it will work okay for a while before doing it again. The ads haven't really been a problem, but if they're overlarge I can't always tell if it's frozen or just can't find where to scroll up.
Android phone, chrome.

DoublePeonies · 27/12/2024 07:08

Mine was an issue back in the summer.
Without changing anything, it stated behaving properly.
The last week or 2, it's started again.
I'd suggest it's something that is happening st MNHQ rather than sonething on my phone.

Noimaginationforaun · 27/12/2024 17:48

It’s taken me about 20 minutes just to post on this thread to report the same. It is making the site impossible to use, not enjoyable and very frustrating! Everything freezes, doesn’t load and crashes constantly.

FiveShelties · 28/12/2024 05:16

Noimaginationforaun · 27/12/2024 17:48

It’s taken me about 20 minutes just to post on this thread to report the same. It is making the site impossible to use, not enjoyable and very frustrating! Everything freezes, doesn’t load and crashes constantly.

Yes same issue, very frustrating.

FungusTap · 28/12/2024 07:37

Noimaginationforaun · 27/12/2024 17:48

It’s taken me about 20 minutes just to post on this thread to report the same. It is making the site impossible to use, not enjoyable and very frustrating! Everything freezes, doesn’t load and crashes constantly.

Same here. It just freezes like it’s waiting for the ads to load. I’ve nearly given up bothering with it now.

thesunisastar · 28/12/2024 07:57

I had problems with constant freezing cause by ads several months ago, which seemed to have resolved itself. At the time I found that minimising and then maximising the window would sometimes unstick things.

But now I am finding it's constantly freezing again but this time it seems unrelated to ads and the only think I can do is close the browser and relaunch. So frustrating.

Android phone and chrome.

Meceme · 28/12/2024 08:04

Happening here too. Constant freezing needing to close and reload, has been happening for weeks. Have cleared cache. It's almost unusable.
Samsung phone and chrome.

InspectorDefect · 01/01/2025 10:20

Pop up blocker now working, maybe it's fixed?

TheDowagerCountessofPembroke · 01/01/2025 10:44

I came to see if there was a thread on this. I was starting to doubt my sanity.
It’s almost unusable on my iPhone. Constant freezing, reloading etc.

OutdatedOutrage · 01/01/2025 12:33

Pop up blocker now working, maybe it's fixed?

😂😂 Nope!