Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Constantly crashing and freezing.

480 replies

ArseInTheCoOpWindow · 20/07/2024 10:48

This started about 3 weeks ago with constant crashing. Now it’s freezing too and taking ages to load,

OP posts:
Thread gallery
34
Abra1t · 23/11/2024 16:23

I'm using Chrome and MN freezes and then any other tab open freezes too.

rubyslippers · 24/11/2024 12:26

The site is rapidly becoming unusable
Crashes everything I have open in safari constantly

Ketchupmunchies · 26/11/2024 13:36

It’s still a nightmare and it’s been weeks now - I’m set at 25 posts a page (which I don’t like but trying to do everything I can to help), but it still crashes the WHOLE time, freezes all open tabs to any website and generally makes the site unusable. I’m clearly not the only one. What are you doing about it Mumsnet???!!! Angry
Safari or Edge on an IPhone SE 2020 on IoS 17.7.

peppeRomia · 27/11/2024 08:56

I thought it was my laptop to blame till I saw this thread. I use Edge, 25 posts per page, and it frequently freezes.
I have to restart the laptop to get it back to normal, till it happens again.

Puzzledandpissedoff · 27/11/2024 12:17

It all disappears if an adblocker's installed - which I didn't want to load because it really doesn't seem fair to affect the ad revenue, but what the hell are we supposed to do when the stuff that's allowed through starts trying to upload stuff to your system?

Hopefully when it's sorted it can be removed again ...

johnd2 · 28/11/2024 14:21

Yeah really annoying I've seen this for weeks, closing the browser and going back again frees it up for the time being.
Always when an advert only just start to school into view
Chrome Android on Samsung a53.

MiscellaneousSupportHuman · 28/11/2024 14:30

MN has just completely crashed on my laptop- whole site is ‘File not found’

But I can get on to the mobile site on my phone.

What’s going on?

MiscellaneousSupportHuman · 28/11/2024 14:33

I’ve just restarted my laptop and am now getting the deeply annoying Server having a moment/making strong cuppa page

T4phage · 28/11/2024 16:29

It's doing it for me. I thought it was my new phone, but it seems not. Also, huge ads loading and crashing the page.

CheerfulBunny · 29/11/2024 21:43

Argh! It's been bad for a while but MN is almost unusable tonight, it's constantly crashing. I'm using it for live commentary with IACGMOOH but it's really hard work. Just left a comment on the wrong message board as well 🙄

Moltenpink · 30/11/2024 10:32

Ketchupmunchies · 26/11/2024 13:36

It’s still a nightmare and it’s been weeks now - I’m set at 25 posts a page (which I don’t like but trying to do everything I can to help), but it still crashes the WHOLE time, freezes all open tabs to any website and generally makes the site unusable. I’m clearly not the only one. What are you doing about it Mumsnet???!!! Angry
Safari or Edge on an IPhone SE 2020 on IoS 17.7.

I’m just checking in to say I can only use Mumsnet on safari private browsing now, otherwise I’m the same as above. It’s really inconvenient as I have to log in every time, so I’m mostly browsing anon (with all the pop ups that entails). I did sign up for the test group but didn’t get picked.

MooseBeTimeForSnow · 30/11/2024 20:12

Has been noticeable bad for the last week or so for me. The screen freezes, so trying to scroll is a real pain. Very frustrating.

Gasp0deTheW0nderD0g · 30/11/2024 20:20

I'm getting this quite often too. It's always Mumsnet that freezes. I'm on Chrome on an Android laptop.

vegaspotty · 30/11/2024 21:39

I have resorted to using my phone but that is still freezing every few words!

OutdatedOutrage · 01/12/2024 17:17

This thread was started in July, and it had already been happening for ages before @ArseInTheCoOpWindow started it. It isn’t getting any better and I don’t have see all on for threads.

Balloonhearts · 01/12/2024 17:20

BeckyAMumsnet · 20/07/2024 17:32

Thanks for letting us know and our apologies for the problems you're experiencing with the site.

We're going to look into what is causing the issue and in the meantime, it would be helpful to know which device and browser you're using to access Mumsnet (if you've not already told us). If you're on iOS, please let us know which version.

Any screen recordings of this occurring would also be really useful - if you're in a position to do this, please send to contactus@mumsnet.com

Thank you.

You can't screen record it, it crashes your whole browser, can't even switch tabs.

It's the ads. As soon as they loaf everything goes to shit. The one halfway down the page can't load at all and you can't see anything below it, its just a grey loading screen that you can't scroll past, it covers everything.

Ohnonotrain · 01/12/2024 22:41

It’s just as bad as it was a while back. It’s really frustrating.

ipad with safari here, deleting cookies or whatever doesn’t make much difference.

edited to say, I totally agree it’s the advertising, it was the same last time too.

Rebeccaatmumsnet · 02/12/2024 13:19

Hey All,

Thanks for getting in touch on this thread. If anyone's still having issues can you fill in our survey so we can gather some information and feedback to the technical team. Here's the link: https://www.surveymonkey.com/r/VDMHW77

Thanks in advance!

Technical Problems on Site

Take this survey powered by surveymonkey.com. Create your own surveys for free.

https://www.surveymonkey.com/r/VDMHW77

CoffeeCatsAndVodka · 02/12/2024 16:44

I've completed the survey, but it's pretty much the exact same stuff I have reported before...

TourmaletAndCoubous · 06/12/2024 11:39

Done the survey.
The fan on my laptop persistently blows on Mumsnet but nowhere else, the pages keep freezing.
I've never used an adblocker. My chap, who works in IT, thinks the problem is possibly a Javascript issue connected with the amount of ads on the site.
The only other place I have experienced similar is on the Daily Mail website (which I do not often visit btw), again a place with a lot of ads running.

Snowyayday · 06/12/2024 19:56

Samsung phone android Chrome browser constantly freezing and I'm having to close the app and reload every few minutes it's terrible.
Only ever happens here.

Tess150 · 06/12/2024 19:57

Yes this website is now shite with or without ad block on.

Bigearringsbigsmile · 06/12/2024 21:44

How can I send you a screenshot of a frozen screen? How will you be able to tell?

UseOfWeapons · 07/12/2024 07:29

Have done survey, and that didn’t freeze, it’s mostly mumsnet!

InspectorDefect · 12/12/2024 15:38

Literally happened when I was reading this thread - only a problem on MN ..

Constantly crashing and freezing.