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Has anyone else found that the book marking facility has vanished ?

86 replies

SunshineCake · 20/01/2021 15:25

Confused.

OP posts:
LilyMumsnet · 20/01/2021 17:38

Hi OP

Can we ask what device and browser you're using to access the site? Flowers

SunshineCake · 20/01/2021 17:44

iPad. Chrome.

OP posts:
TimeIHadSomeTimeAlone · 20/01/2021 17:57

This happened to me on Chrome. I couldn't get it to work, tried logging out but then couldn't log back in. Gave up in the end.

I'm using Firefox now, which works normally.

BIWI · 20/01/2021 17:58

Working normally for me here - mac laptop, safari and also iphone and safari

ASchuylerSister · 20/01/2021 18:02

Happens to me regularly. Safari on an iPhone.

Onetraumaatatimeplease · 20/01/2021 18:03

Using the app on iPhone. Mine has disappeared as well.

SunshineCake · 20/01/2021 21:59

Really frustrating. Please fix it.

OP posts:
JanineMumsnet · 21/01/2021 09:59

Hi everyone, I am investigating this issue. When you say it's vanished, could you be specific. It looks like some of you are reporting that it has vanished on the web version and for some it's on the app. Do you have any screen shots where you can show this not appearing?

Do you also have any idea of a date when this may have started happening?

@TimeIHadSomeTimeAlone do you also have more info about the login issue you mention?

TimeIHadSomeTimeAlone · 21/01/2021 11:16

Do you also have any idea of a date when this may have started happening? @TimeIHadSomeTimeAlone do you also have more info about the login issue you mention?

I think it was a couple of weeks ago, not sure.

The login problem was that I logged out (because of the bookmark function being gone) and when I tried to log back in again, it wouldn't complete the action, it just left me with the spinning circle whatsit. I tried a few times (this was Chrome on my laptop) and the same happened, so I went to Firefox.

It'd be great if it got fixed though, as my poor ancient laptop doesn't like Firefox!

Everything is fine on the mobile app, which is what I'm using right now.

Butterymuffin · 21/01/2021 11:18

No, but could you alter it so that you can simply click again to UN bookmark something? Almost all of mine result from me accidentally brushing the bookmark icon and there not being an easy way to undo it.

JanineMumsnet · 21/01/2021 12:06

@TimeIHadSomeTimeAlone this sounds like this could possibly be an issue with your cache and you may need to clear your cache to make it work again on Chrome.

SunshineCake · 21/01/2021 12:30

It is working for me now. Thank you.

OP posts:
JanineMumsnet · 21/01/2021 12:58

Great news. Let me know if it breaks again or if anyone else also has issues.

DappledThings · 21/01/2021 20:37

@Butterymuffin

No, but could you alter it so that you can simply click again to UN bookmark something? Almost all of mine result from me accidentally brushing the bookmark icon and there not being an easy way to undo it.
I had the same issue. Turns out you can turn off bookmarking altogether which I have done.

I don't know why there can't be an unbookmark option but in the absence of it turning it off was the best option.

MoleSmokes · 25/01/2021 09:40

I can bookmark and when I revisit the page it jumps to the Bookmarked post but the post does not change colour.

Safari on Mac.

JanineMumsnet · 25/01/2021 11:58

@MoleSmokes I don't believe the post is supposed to change colour. Is that how this feature has behaved for you in the past?

MoleSmokes · 25/01/2021 15:05

Mmmm . . . it does when I access the mobile site on an iPhone using iCab browser (set to be recognised as Mobile Safari).

(I have never used the App so it's not that.)

I haven't accessed Mumsnet on a computer for a while so maybe I am getting muddled up.

But I don't ever remember having a problem before in identifying which post is bookmarked.

I have been scanning up and down the screen to spot the "greyed over" bookmarked post when I go back to a thread.

Am I dreaming that it ever did this on the Mac Desktop version?? Blush

Scoobygang7 · 27/01/2021 14:53

Android user here. Click on my watches and the bookmarks there but it takes me to start of the thread. So in effect bookmark is useless. This is only happening since yesterday's update. Secondly writing this I using chrome on phone its extremely lagging

MoleSmokes · 27/01/2021 15:48

I have rechecked and on threads where I have bookmarked a post, returning either takes me to the start of the thread or the top of the page containing the bookmarked post.

In case it is relevant: on both desktop (Mac, Safari) and mobile (iPhone, iCab masquerading as Mobile Safari) I have preferences set to display 100 posts per page.

soniamumsnet · 27/01/2021 15:57

Hi @MoleSmokes and @Scoobygang7 thanks for your updates. Are you able to provide a screenshot and/or a recording please? Flowers

Scoobygang7 · 27/01/2021 16:12

I can email you a recording but what email can I send it too. I've just recorded the issue but cannot share it here.

soniamumsnet · 27/01/2021 17:25

Hi @Scoobygang7 please send it to: [email protected] and we'll be happy to take a look. Flowers

Biscuits101 · 27/01/2021 17:43

I'm on the app (android) I get a message saying see older posts at the top of the page but I have to scroll down to find the bookmark mark.

Biscuits101 · 28/01/2021 09:26

My hide and unwatch function isn't working properly either, I've logged out, deleted and reinstalled the app?

Seeline · 28/01/2021 10:04

@Biscuits101

I'm on the app (android) I get a message saying see older posts at the top of the page but I have to scroll down to find the bookmark mark.
Tis is happening to me today on the Android App. IT updated overnight and now won't take me to the bookmarks that I've put in place today, only the ones that were in place before the update.

The bookmarks are working 'virtually' because I have checked on the desktop site and the new bookmarks from this morning work.

THis makes the Android App unworkable for me and it was pretty poor before this.