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Every thread I go on I get presented with the cookie screen

82 replies

Aridane · 22/09/2019 15:39

You know, this one

OP posts:
NowaypastmyThighs · 30/09/2019 17:04

12.4.1

NearWildHeaven · 01/10/2019 09:37

This is driving me mad too! Any update?

AlanThePig · 01/10/2019 12:49

Still happening. Fine on my iPhone and iPad but site unusable on my Mac yet again.

Pretty poor tech team that can't fix this in over a week...

HebeMumsnet · 04/10/2019 10:27

Morning everyone. Bit of an update for you.

The software that controls the cookie bar is provided by another company. We’ve reported the error to them and they are looking into it. What we know is that it isn’t affecting everyone - only people with certain versions of Safari (which can include Chrome and Firefox on iOS) but it is happening on other sites that use their software not just Mumsnet - and they are taking it seriously and working to get it sorted.

Tech have put a temporary fix in while the external company looks at the problem. Hopefully this should fix it but if not it would be useful to continue getting information from you on browser version and device so do keep sending those in if you've had a problem with this - it all helps.

Thanks again for hanging on.

AgathaF · 04/10/2019 13:53

When is the temporary fix due to start? I'm now having the problem on my phone as of yesterday, as well as my laptop which has been for a couple of weeks at least.

laughingnow · 04/10/2019 15:16

Ok now on iPad

Aridane · 04/10/2019 20:22

I am the OP and it's working for me on safari on my iPad!

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