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App closing down when clicking I'm on

54 replies

Groovee · 17/01/2018 07:58

My phone did the latest iOS update and every time I go into I'm on on the app it's closing down.

OP posts:
TheVeryHungryDieter · 18/01/2018 18:36

Not fixed for me, it's been crashing all day. And I'm on 3.10.3.

Notmybag · 18/01/2018 18:42

Crashing for me since update today

BigPuddleOfFloofyCatOnTheFloor · 19/01/2018 07:40

Mine is still crashing. I'm on the latest update. TIO and watching, it just shuts the app down every time I click on them.

alwaysontimeneverlate · 19/01/2018 09:51

I'm still crashing

Emus · 19/01/2018 13:58

Not crashing anymore on the app however the search function doesn't work - it displays loads of lines. Anyone else?!

Emus · 19/01/2018 13:59

Pic!

App closing down when clicking I'm on
alwaysontimeneverlate · 19/01/2018 14:29

Yup I'm not crashing after re downloading but am getting the same as @Emus too!

Memom · 19/01/2018 15:13

I'm getting those same lines in search.

Oreocrumbs · 19/01/2018 16:21

Ohh I get lines in search as well.

greathat · 19/01/2018 17:16

I crash if I click in on or I'm watching. I think I've updated, at least App Store says I've got latest version. I'm not very techy though so I could be wrong?

ThePinkPanter · 19/01/2018 17:23

I keep crashing too on Android

falaciousreasoning · 19/01/2018 17:27

Mine kept crashing. I uninstalled and then downloaded again and it seems to be fine now 😊

BigPuddleOfFloofyCatOnTheFloor · 19/01/2018 17:39

Yes I deleted the app and reinstalled and it works now.

Aquamam · 19/01/2018 20:03

My search function doesn't work ☹️

Groovee · 19/01/2018 20:25

I've uninstalled and installed and working but it's Blue! I want my purple back!

OP posts:
SmartiesHaveTheAnswer · 19/01/2018 21:07

Still crashing after the update.

BerylStreep · 19/01/2018 23:42

Still crashing on threads I'm on and watching.

BerylStreep · 19/01/2018 23:43

Meant to also say, on the iPad it keeps kicking me off. Have to log back in every minute or so.

Cupoteap · 20/01/2018 07:19

I'm getting it now and wasn't before Hmm

TimMumsnet · 20/01/2018 15:48

Thanks for all the feedback guys. I'm getting some crash reports through now, so I'll hopefully have a fix submitted to the App Store on Monday.

Until then, thank you for your patience! We'll get to the bottom of this soon...

TheVeryHungryDieter · 21/01/2018 00:31

The I'm on and Watching sections started working again after deleting and reinstalling the app - but it deleted all of my preferred topics from the favourites list! So I'm going to have to try remember what they all were! However the search function now is all lines.

App closing down when clicking I'm on
Groovee · 21/01/2018 05:27

I'm getting the lines on the search function too x

OP posts:
Norugratsatall · 21/01/2018 22:22

Yep my app is crashing too when I try to access my watch list and 'im on'. Tried to update your fix but I think it's already updated as it's just asking me to 'open' rather than 'update'

TimMumsnet · 23/01/2018 07:23

Hi guys, really sorry for all the problems recently. I think there was an issue with the last fix I released.

I've uploaded another fix here and just verified it's working on my device. For some reason, if 'update' is not an option in the App Store, you'll need to delete the v3.10.3 app and reinstall, and log in. (That is not how the App Store usually works)

Once it's been tested with a bunch of Mumsnetters, I'll switch on automatic updates, so everyone will get it.

Thanks for your patience, I appreciate the frustration!

BerylStreep · 23/01/2018 13:58

When I press 'update' in the App Store nothing happens. A grey circle goes round for about a minute, then it reverts back to the 'update' button.

I deleted the app and reinstalled it, and it seems to be working now.