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See all MNHQ comments on this thread

App closing down when clicking I'm on

54 replies

Groovee · 17/01/2018 07:58

My phone did the latest iOS update and every time I go into I'm on on the app it's closing down.

OP posts:
NotPennysBoat · 17/01/2018 09:09

I've also just updated and now the app is closing whenever I go to my watch list or threads I'm on.

Oreocrumbs · 17/01/2018 09:27

Ive just come on here to report the same problem.

Both my watch list and I'm on list.

Was fine until the latest iOS update last night.

LornaMumsnet · 17/01/2018 09:35

Hi all,

Really sorry to hear that the latest update is causing issues. Is it just 'I'm on' that's closing down? We've made Tim aware of this - he will be should able to get to the bottom of it but in the meantime, keep us posted.

NotPennysBoat · 17/01/2018 09:38

@LornaMumsnet 'Watch List' and 'I'm On'

TimMumsnet · 17/01/2018 10:25

Hey guys, thanks for flagging this promptly, I've found the bug and am addressing it now. It doesn't affect everyone, which is why it got through our testing and Apple's approval process.

The crash is only affecting 44 users, and I've paused automatic updates for now - I'll get a fix released ASAP.

Thanks for your patience!

Groovee · 17/01/2018 13:25

Thank @TimMumsnet

OP posts:
Blizy · 17/01/2018 19:31

I just came on to report this too, it's only crashing and closing when I click the " watching" tab.

Memom · 17/01/2018 20:11

I came to report the 'watched' issue too.

Catbot · 17/01/2018 21:30

Happening for me too when using the app on my iPad. Only if I try to access I'm on or Watching.

TimMumsnet · 17/01/2018 21:59

We've just released a fix for this crash to the App Store here - let us know if anything isn't right!

Groovee · 18/01/2018 06:17

Still crashing despite updating x

OP posts:
alwaysontimeneverlate · 18/01/2018 06:33

Yes I'm still crashing too!

Oreocrumbs · 18/01/2018 07:12

I'm fixed!

TimMumsnet · 18/01/2018 07:28

Ah that sucks, sorry about that. I receive the crash reports, which should point to where the new crash is now coming from, so hang in there while we fix it.

Blizy · 18/01/2018 08:58

I'm fixed, thanks for your work!

StylishMummy · 18/01/2018 09:00

I'm still crashing

TimMumsnet · 18/01/2018 09:14

Is it crashing in the same places - TIO and TIW? I haven't been able to reproduce any crashes yet.

NotPennysBoat · 18/01/2018 10:46

Fixed for me thank you!

BigPuddleOfFloofyCatOnTheFloor · 18/01/2018 11:16

App is still crashing for me - TIO and Watching. Have the latest update.

BigPuddleOfFloofyCatOnTheFloor · 18/01/2018 11:16

I like the new "posted xx minutes ago" though Smile

Groovee · 18/01/2018 11:42

Crashing on both x

OP posts:
Emus · 18/01/2018 11:53

Am I one of the 44 as it's happening to me also?!

TimMumsnet · 18/01/2018 16:33

Sorry to keep asking, but the issue is a bit confusing. The crash fix I released yesterday is 3.10.3, and so far I haven't received any crash reports (for disclosure, here's my crash dashboard).

If you've seen a crash, can you double-check you have the correct version (in the menu, the version should be 3.10.3)? Otherwise download the update I released yesterday here.

App closing down when clicking I'm on
StylishMummy · 18/01/2018 17:50

I'm fixed

Emus · 18/01/2018 18:32

Fixed thank you! I had t realised my phone hadn't updated the app (it's supposed to be automatic!). All done now and fixed.