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See all MNHQ comments on this thread

Word of advice to MNHQ #2

866 replies

BackieJerkhart · 25/08/2017 18:29

New thread

OP posts:
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13
StoorieHoose · 25/08/2017 21:19

It wasn't stratters that named one of the mods though on that thread!

Pagwatch · 25/08/2017 21:20

Anyway

I think allowing endless namechanges has always been a recipe for disaster. Promoting 'hilarious' yet clearly made up threads makes people embellish or make up stupid situations to get attention.
Being more strict about troll hunting than trolls doesn't help.
But it's still mostly the' aibu being the driver of the site' thing

I want to be productive but I think battle lines are drawn and it's pretty fucked now

(Mind you banning Hully was the start )

JustineMumsnet · 25/08/2017 21:20

@Saucery

No, she did not name a Mod with the picture of the cockroach. Someone else named that Mod in a comment. As that person is not identifiable as a poster on here the banhammer swung to the nearest target that is identifiable. Which is Stratters.

I disagree again
First response: Is that Katherine?
Stratters: Nice tie, suits her

I believe it's not the first time Katherine's been targeted.

ScrambledSmegs · 25/08/2017 21:21

I think I must have missed which mod the cockroach was supposed to be? Or I misunderstood something?

DixieNormas · 25/08/2017 21:21

This reply has been deleted

Message withdrawn at poster's request.

SoPassRemarkable · 25/08/2017 21:21

justinemumsnet

This is the bit I don't get. You may have a point about how we dealt with the David debacle - I think the team probably would do things a little differently next time. But it was a really tricky situation and the intention was to do the right thing by a potentially vulnerable person. Our moderation was certainly not malicious or even necessarily wrong. Does that really justify the vitriol that's occurred? I don't see it...

But wasn't it because of this Stratters was suspended the first time? She reported as we are told to do, three times. She didn't troll hunt on thread. Katherine eventually told her to stop reporting it iirc and Stratters wrote her a reply saying she agreed to abide by this....and then she was suspended. I really don't see how that is not abiding by talk guidelines.

I should also imagine she feels quite hurt and angry by that suspension, feels that it wasn't justified.

She has said on Reddit that the cockroach picture was a joke, that she never thought it would go like this and that it wasn't her who actually compared the picture to a member of staff.

StoorieHoose · 25/08/2017 21:22

So because you don't know who the first poster is who DOES name Katherine you ban Stratters who doesn't mention Katherine's name?

JustineMumsnet · 25/08/2017 21:23

[quote yeahitsanamechange]@JustineMumsnet Can the reddit thread be banned from being linked on mn?
People can do whatever on othersites obviously but doesnt seem right to link to other sites on here that just rip apart other posters really.[/quote]

Yes it's a good thought - we'll look into it.

DixieNormas · 25/08/2017 21:23

This reply has been deleted

Message withdrawn at poster's request.

Saucery · 25/08/2017 21:23

She didn't post a picture of a cockroach and call it the name of a staff member, which is the accusation.

ScrambledSmegs · 25/08/2017 21:24

Ah. X-post. But, um, to me that doesn't really read in the same way that it does to you, Justine. It just reads like a bit of internet silliness involving a photo that's been around for a while, not actual vindictiveness.

Sorry, I know feelings are running high (but for the life of me I can't really work out why) but honestly I think there's a lot of misunderstandings on both sides.

JustineMumsnet · 25/08/2017 21:24

@StoorieHoose

So because you don't know who the first poster is who DOES name Katherine you ban Stratters who doesn't mention Katherine's name?

No. As said I think there was a clear inference.

PigletWasPoohsFriend · 25/08/2017 21:25

It just reads like a bit of internet silliness involving a photo that's been around for a while, not actual vindictiveness.

I'm guessing it depends on if you are the target of it or not.

LadyDeadpool · 25/08/2017 21:25

Ok first few posts on the cockroach thread
User 1 -
:D
User 2 -
Like it.
I always imagine complaint departments to be a single phone or computer nowadays in a locked, otherwise empty room to which no one has any access.
User 3 -
Surely that's overstaffed
User 4
That's Katherine?

[–]Stratters Bane of MNHQs exsistence [+4] [S] 1 point 6 hours ago
Nice tie, yellow suits her

At no point does Stratters say it is Katherine, she only compliments the tie. So you're pointing the finger at the wrong person.

Circumlocutor · 25/08/2017 21:25

He was quite a dapper cockroach. He doesn't look like the sort to scuttle around a kitchen and he's clearly in gainful employment.

BeyondLimitsAndWhatever · 25/08/2017 21:25

I've had a quick look through stratters Reddit posts, I definitely haven't seen her refer to any member of the staff in particular?

Xeneth88 · 25/08/2017 21:26

"MN ban user for cockroach joke"... The Fail are going to love this when the details are emailed to them by hq in a mo

Saucery · 25/08/2017 21:26

Are you going to ban everyone you can identify from there?

OvariesBeforeBrovaries · 25/08/2017 21:26

Our moderation was certainly not malicious or even necessarily wrong

But you ask people to report, and then ban them for reporting someone who could have (and indeed may have) fleeced thousands from MNers. If that's not moderation gone wrong, what is?

NerrSnerr · 25/08/2017 21:26

I really wish I didn't have a baby who will be up many times tonight as this thread would make much more sense after a few glasses of wine.

DaemonPantalaemon · 25/08/2017 21:26

This is the bit I don't get. You may have a point about how we dealt with the David debacle - I think the team probably would do things a little differently next time. But it was a really tricky situation and the intention was to do the right thing by a potentially vulnerable person. Our moderation was certainly not malicious or even necessarily wrong

With respect Justine, the actions of MNHQ amounted to censorship. You deleted thread after thread, all while refusing to acknowledge reports about some very troubling threads. You then had at least FOUR different deletion messages on the threads, one of which effectively said you had gone "above and beyond" to confirm the story. Because people were not able to talk about it on MN, which was the preference, the Reddit group was opened, as an uncensored space.

It has then developed a life of its own, But the genesis lies in MNHQ's applying failure to act on time. Three months of reports were ignored. A fundraising page was moved to Charities, further confiri ng that Mumsnet had gone" above and beyond" to check the poster's authenticity.

And when it all exploded, your Mods shut down debate on thread after thread. You do not have to agree with those on the Reddit group, there are certainly a lot of questionable posts there, just like on Mumsnet, but can you at least understand why people were unhappy to be fobbed off and censored, and why they sought an alternative space to discuss their concerns?

Saucery · 25/08/2017 21:27

'MN Ban User For Well Known Internet Meme'

DamnFineCherryPie · 25/08/2017 21:27

This reply has been deleted

Message withdrawn at poster's request.

LadyDeadpool · 25/08/2017 21:27

Where's the inference? Nice tie? Yellow suits her? She doesn't do any sly winking or passive aggressive smiles and after so long on mumsnet she certainly knows how.

BoreOfWhabylon · 25/08/2017 21:27

No Stoorie an MNHQer was named by another poster.