Word of advice to MNHQ

[Hahahahaha123]

The next time you send an email about a poster to that poster by mistake. Probably best not to refer to your users as 'these people'

I agree that this thread is and in equal measure.

Some folk seem to have an entertaining combination of a very over inflated sense of their own importance to a site that serves millions, and a lack of understanding of how sites/ businesses function.

Wonder how long it will take them to go through this thread with the old Banhammer.

Oh I have no doubt I'm on my way out

It's like you're talking different languages

You're spot on there, Soupy

And imo The truth is somewhere in the middle of all the accusations and misunderstandings on both sides.

I have no reason to suck up to MNHQ and I have no reason to side with the "Reddits" (for want of a better word!).

I do have a problem with individuals who fling insults about and start bitchfests though.

Soupy, you're fab, you are. Bless you.

I wish I could say the same about you, even sarcastically.

@FaithHopeCharityDesperation

Why do posters get their account suspended with no notification or explanation?

This perhaps explains why people re-reg.

It took days of repeated emails from me to MNHQ to find out why I couldn't log in for them to eventually tell me I'd been temporarily suspended.
(I didn't re-reg btw, I served my suspension like a good girl - but it was a bit of a shitty way to be dealt with tbh).

Hi FaithHopeCharityDesperation Sometimes if a user's posting history leads us to suspect they maybe a troll, we temporarily 'suspend their account to flush'. The thinking behind this being, if they are genuine (many trolls join with an email address that's only live for 24-36 hours) they will get in contact with us to ask what's going on. We can then open a dialogue with them to voice our concerns.

I think "The Reddits" can probably pinch the "nest of vipers" title now

BTW Justine, I've reported your shoplifting comment as a personal attack. We'll get round to emailing your suspension sometime next month.

The tone I'm getting from Justine is very much one of "look guys, we have 10 million of you lot, if you don't like the site, bugger off; but do it quietly and don't be bad-mouthing us, cos, ya know, we don't give a shit about you, but we're not about to let you damage our reputation". "Therefore, we will briefly engage with you in an effort to pretend to want to work with you so that you'll keep your mouths shut over on reddit".

That's absolutely fine with me, Soupy. You're a valued and upstanding member of MN and I appreciate you giving me your time to respond, even if your viewpoint is different to mine

Can you answer my question about the sciatica thread please?

Hi FaithHopeCharityDesperation Sometimes if a user's posting history leads us to suspect they maybe a troll, we temporarily 'suspend their account to flush'. The thinking behind this being, if they are genuine (many trolls join with an email address that's only live for 24-36 hours) they will get in contact with us to ask what's going on. We can then open a dialogue with them to voice our concerns.

You calling me a troll

Troll hunting now? And isn't that another personal attack.

we temporarily 'suspend their account to flush'. The thinking behind this being, if they are genuine (many trolls join with an email address that's only live for 24-36 hours) they will get in contact with us to ask what's going on. We can then open a dialogue with them to voice our concerns.

No message of any kind at all? That's harsh to any non-trolls caught up in a "flush", isn't it?

Couldn't a standard message be sent at least? Something very neutral that at least shows that there's a possibility of discussion?

Sometimes if a user's posting history leads us to suspect they maybe a troll, we temporarily 'suspend their account to flush'. The thinking behind this being, if they are genuine (many trolls join with an email address that's only live for 24-36 hours) they will get in contact with us to ask what's going on. We can then open a dialogue with them to voice our concerns.

I.suspext.that may not be the best idea. Maybe an auto email explaining what has happened and why with the option to reply and discuss? Wouldn't really be any extra work on your end.

@DameDiazepamTheDramaQueen

I'd like to ask why the original 'stuck on holiday with sciatica' hasn't been reinstated. It was taken down but not put back as far as I know and the OP was genuine.

Hi there DameDiazepamTheDramaQueen This poster had a posting history littered with inconsistencies leading us to believe she was a possible troll. We got in touch and she did admitted to those inconsistencies, although the 'stuck on holiday with sciatica' thread was actually a genuine RL issue. However, she then asked to be deregistered, and so the thread was not reinstated.

reported a really off thread and been repeatedly ignored

I think MNHQ need to go back to autoresponding to reports. The complete silence after a report is a bit disconcerting.

Well this thread has been a real eye-opener. For anyone who wasn't sure how they are regarded by "those people" at HQ it's all right here for you to see. I have to say the professionalism has knocked me sideways advertisers take note. Have the fail nabbed this one yet? or do they not have permission to take this one?

Honey has left, Maryz. She's over on Reddit, with the rest of MN.

Glad you found that thread Maryz as that was one of the examples that stuck out in my mind but couldn't actually remember which thread.

Honey has left, Maryz. She's over on Reddit, with the rest of MN

MN is its users, not it's ex users.

You're a valued and upstanding member of MN

Don't talk bollocks.

Sandy, it is normal, and actually good posting practice to change personal details - 2 boys to 2 girls, etc. It makes it less easy to expose who a poster is in RL. To use that as an excuse is ridiculous.

Not when a lot of them are on both forums, ItsAll.

As you wish, Soupy. Sometimes I think some prolific posters with an input into many, many topics just aren't given the recognition they deserve, that's all.