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See all MNHQ comments on this thread

MNHQ - please can you clarify your policy on fraud?

275 replies

justanothernameagain · 07/08/2017 15:01

THREAD ON GENERAL FRAUD - please do not delete.

If someone is accused of committing fraud via MN, by several MNers.
If said MNers have a load of evidence they would like to share with you.

Do you see it as your role to investigate and forward to the police?

Or do you just want to get the site "back to normal" and take a hands off approach?

@katemumsnet please can you clarify?

OP posts:
justanothernameagain · 07/08/2017 15:01

Also, it does turn out a crime has been committed - could deleting threads not be seen as hiding evidence?

OP posts:
justanothernameagain · 07/08/2017 15:02

@justinemumsnet this is a shitstorm - are you aware of what's going on?

OP posts:
Mychildcouldnotbreaatfeed · 07/08/2017 15:04

Watching with interest.

SolomanDaisy · 07/08/2017 15:05

I assume Mumsnet retain the ability to access deleted threads?

Mychildcouldnotbreaatfeed · 07/08/2017 15:12

Fraud is difficult. If you are clever and craft your language carefully it is possible to appear to be something whilst not being.

Electrolux2 · 07/08/2017 15:14

This reply has been deleted

Message withdrawn at poster's request.

Mychildcouldnotbreaatfeed · 07/08/2017 15:15

Sorry - difficult to prove

Sairelou · 07/08/2017 15:17

Probably only when the swatting happened Electrolux

GinIsIn · 07/08/2017 15:17

If you were hypothetically speaking a slimy lowlife fucker posting as your real self, and through this you gained through a carefully phrased 'soft ask' it would be very difficult to prove fraud.

BamburyFuriou3 · 07/08/2017 15:18

How can MN have been involved in fraud? Confused their policy has always been not to give money etc to other posters, and have a standard post they put on threads to warn people when it looks like people might give money or RL help. Unless you are talking about their offers and competitions?

InfiniteSheldon · 07/08/2017 15:18

Good grief it's made clear repeatedly not to trust strangers on the internet. This is a discussion forum, MNHQ aren't responsible for idiocy and your aggressive unpleasantness is unnecessary.

BamburyFuriou3 · 07/08/2017 15:20

HQ did report that a MNetter might be in trouble (possible accidental overdose of painkillers) to the police a week or so ago.

NerrSnerr · 07/08/2017 15:24

Deleting threads won't be counting as hiding evidence. They won't be deleted completely, MNHQ will have access to them if needed. We don't know any fraud has taken place but if an individual thinks they have been defrauded they need to report it.

justanothernameagain · 07/08/2017 15:40

Fraud is difficult. If you are clever and craft your language carefully it is possible to appear to be something whilst not being.

Indeed.

It's not necessarily impossible. This guy isn't so fucking smart, he'll slip up eventually.

It is however impossible to catch fraudsters conning your members if you don't even try.

OP posts:
justanothernameagain · 07/08/2017 15:41

Sorry MN I did mean to keep this thread general!

Please delete my last post if you like and I will rephrase in a general way.

OP posts:
justanothernameagain · 07/08/2017 15:47

How can MN have been involved in fraud? confused their policy has always been not to give money etc to other posters, and have a standard post they put on threads to warn people when it looks like people might give money or RL help.

If, hypotherically speaking, a troll made up a story to fleece money and MN posted publically that they'd checked that person out and they seemed genuine, then they wouldn't be involved in the fraud deliberately, but their actions could help the fraudset. There, I'd say, there's a pretty strong argument for them to get more involved than usual.

Also if the fraud was widespread, over a long time, and upset many of their members, then it's wise business practice to demonstrate to those members that you take their safety seriously and will do what you can to protect them, not just the usual blanket warnings.

Then, there's the legal side. If a crime has been committed here and MN know about it - do they have a duty to go to the police? I think they do in law.

What if the only reason they don't know for sure a crime has ben committed is because they have a policy not to investigate?

Well if so then I'd like to know as I always assumed MN would act if there was a crime. If that's not so I'll have to leave, after a decade of being here.

It's very naive on theri part not to act if there's been a possible crime. The site will end up with more scammers and it won't help their business.

OP posts:
justanothernameagain · 07/08/2017 15:50

We don't know any fraud has taken place but if an individual thinks they have been defrauded they need to report it.

Yes but if the fraud took place over a long time and involved many MNers, on boards and by PM - does MN see it as their responsibility to collate the evidence and act on it - not?

DO they contact people like the action fraus if there's a suspected con happening - or do they just leave it?

That's what I want to know.

OP posts:
Mychildcouldnotbreaatfeed · 07/08/2017 15:52

Are hq negligent if they give the fraud or potential fraud legitimacy by

Posting to say that the potential fraudster checks out

Moving a crowd funding page to a charities notice board

Firefries · 07/08/2017 15:55

Technically it could be seen as okay and official if put under "charities" - which are officially registered and there are laws involved to protect people and groups. There's so much freedom online, where do we draw the line? Following with interest.

Firefries · 07/08/2017 16:24

Only just catching up and I just saw they dont want to say anything more. Hmmm. A problem stands that people gave money and others tried to warn these people. Threads got deleted. More damage was done and, it still sounds like MNHQ wanted to protect the OP and any future OP over a majority of people trying to say something was wrong. There is a problem here and it includes potential fraudulent behaviours and a few other things.

Firefries · 07/08/2017 16:31

I wonder if it's time to stop allowing links to all charities and crowd funding here. Surely social media is useful enough and a more visible platform from which to raise money (and safer) than an anonymous forum like this. I know that might upset some people but it makes a lot of sense.

MadamePomfrey · 07/08/2017 17:21

I have missed some threads lately? have hq said what the policy re crowdfunding will be going forward?

Sairelou · 07/08/2017 17:44

A few were deleted MadamePomfrey. MNHQ said that from now on only registered charities are allowed on the charities board, no just giving/gofundme etc

MadamePomfrey · 07/08/2017 18:09

Thank you Sairelou well at least that's something

KateMumsnet · 07/08/2017 21:29

Hi all

We're going to post on this thread rather than the others to keep it all in one place, and also because it cuts to the heart of the issue, we think.

The answer is, of course, yes - if we had evidence that a fraud had taken place, we would certainly pass that on to the police. Unless and until we had that information we simply couldn't act; so we'd always ask people to get in touch if they had it.

It's worth bearing in mind that a JustGiving page which doesn't benefit a registered charity isn't fraudulent in itself. Also that people who've been bereaved do often behave in ways that can seem, for want of a better word, odd. We can't vouch 100%, but as we've said on the other thread, we don't have anything that leads us to conclude that the fundamental, desperately sad aspects of this case aren't as stated - a wife who is very recently dead after a tragic illness, leaving a bereaved father and son.

We understand that some of you don't agree - and if you do think you've got something which would change our view, or you personally have been approached in an upsetting way, please get in touch. What we can't let you do is to speculate on the thread without evidence - that's troll hunting and is against TGs, so we'll have to act on that.

We also feel we'd be remiss if we didn't remind everyone that fraud is a very serious thing (obviously, sorry) - and that, when you post on a public forum you are legally responsible for your own words, should the person in question wish to take it further.

Generally, we're honestly trying to do the right thing in often cloudy circumstances - to balance the need to remind people to protect themselves, with the need not to impugn, without solid justification, the integrity of a possibly very vulnerable individual, for whom the consequences could be devastating.

But we hope that most of you can understand that we're just not set up to do forensic detective work. Usually all we can say is 'we've had a dig, and all looks okay as far as we can see'. In this instance it looks like some posters weren't convinced, so we followed up with the equivalent of 'yes, we've had a real proper dig, and we honestly can't see anything wrong'.

With hindsight, we should probably have just left it at the first post - and as I said on the other thread, we're going to think further here about how we can give MNers the kind of steer that they often request without appearing either to endorse individuals unreservedly or damn them with faint praise.

We're also going to change the rules so that only registered charities can be promoted on the charities' noticeboard - it's a shame because the board was in part set up for MNers to give a push to unofficial stuff along the lines of 'My child's doing a half marathon to raise money for his school' - but it's probably better this way. Clearly, our moving one of the original threads to that board appeared to many to be an endorsement - it wasn't intended to be anything other than neutral, but we can see that it was confusing and we're really sorry about that.

Once again, if you've got any evidence that you think would make us change our view, or you've been personally involved, please do get in touch via [email protected], but please don't speculate on this thread otherwise.

Thanks all

MNHQ