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Official Mumsnet mobile thread part 3

978 replies

DawnMumsnet · 23/08/2014 09:48

Morning all,

And welcome to the new thread!
Grin

As SarahMumsnet said at the end of the last thread, we have Tech on call for fixes this weekend, and various MNHQers will be here to talk and help wherever we can.

We'll be adding to the rolling list of bugs, glitches and dislikes (see below), so please keep the feedback coming. Do remember to list which device you're using, which operating system, and which browser, so we can identify the specific issues.

Right then, who's first?

OP posts:
Thread gallery
78
JessicaMumsnet · 29/08/2014 16:39

@elQuintoConyo

LG5 Android 4.0

This thread took 20mins to load.

Cursor in tjis box hopping about all over the place.

This is my 3rd attempt to pist on this thread.

All the circle short cuts and the ellipses are Chinese/Japanese characters (i'm a bit hazy.on the difference, tbh!)
When i tap them, nothing happens.

I coukdn't go directly tp the end of the thread to post as the chevron won't click.open.

I still have only 4 posts on active convos that i can see at any one time - not posts, i mean threads.

I don't like the colours of op/my posts, they are really easy to.miss when i'm scrolling - and scrolling and scrolling and scrolling.

I have turned off the blue buttons at the bottom of the screen because they restricted view of posts and they 'bled' when i scrolled, but now i have to click chevron/click active, etc, wjen.i want to navigate anywhere and it is incredibly slow.

I cant edit post/spng etc as my cursor has popped some pills and is raving across the message box!

Anyone else ecperiencing the chinese/japanese thing?

Hello, sorry you're having troubles with your LG5, we'll take a look into it generally next week. We're working on speeding up load though long threads such as this one are always going to be slower I'm afraid. When a thread takes a while to load the buttons may not respond instantly either so that's worth bearing in mind when you're trying to open a menu. Again hopefully we'll be able to optimise so speed doesn't interfere with your mumsnetting.

As far as colours go, next week we're going to be thinking about various design feedback and increasing the contrast of highlighting is one aspect we'll be discussing so thank you for letting us know your thoughts.

JessicaMumsnet · 29/08/2014 16:40

@GermyJamie

On windows phone 8.1, Nokia Lumia 1020.

Much better! Thank you! The shortcut bar is now a much better colour. The whole thing looks better. Thanks!

Wonderful! Tech have been working very hard on Nokia Lumia today, good to see their efforts have paid off! Grin

Germgirl · 29/08/2014 17:06

Jessica
The format seems to have gone back to how it was this morning. No little pics on the shortcut bar, the font has changed back.
The buttons and ellipses have reappeared.
Tbh I prefer how it looks at the moment. The little pics are ok but a bit meaningless (a broken heart for active, a wineglass for bookmarks??!!) the icons now make sense & are working well.
iPhone 5c. Safari. iOS 7.1.2

livelablove · 29/08/2014 17:40

I am on the Nokia lumia 900 and it is looking a bit better just going to test and see if it is still double posting.

livelablove · 29/08/2014 17:40

I am on the Nokia lumia 900 and it is looking a bit better just going to test and see if it is still double posting.

livelablove · 29/08/2014 17:45

No still getting the windows phone can't download this file message. I am getting a box on each post that opens and the top/bottom buttons seem to work. Still can't see any icons by the social media links it is just a dot. The task bar looks better but is still over some writing at the top of the thread.

livelablove · 29/08/2014 17:45

No still getting the windows phone can't download this file message. I am getting a box on each post that opens and the top/bottom buttons seem to work. Still can't see any icons by the social media links it is just a dot. The task bar looks better but is still over some writing at the top of the thread.

JessicaMumsnet · 29/08/2014 17:48

@MrsHathaway

It took six attempts to upload screenshots before I got a meaningful error message (".PNG not supported") so you will have to wait for me to upload to laptop, convert to jpg (?) and post from there.

Thank you MrsHathaway and we've made a note of your error Smile

ancientbuchanan · 29/08/2014 17:54

On HTC. Some progress, for which many thanks. The ellipses have pictures, yay. Different colours, sometimes, ( not consistent) when posted.

But,

After I have posted, screen freezes. I have to go back to unfreeze it, and on several occasions it took me to the MN academy. Which is interesting but...

And still if I go into a thread, I go into the first post. Not the most recent. But you have at least now got a functioning last post working. ( sounds trumpet, in memory if previous site.)

Have a good weekend.

icanmakeyouicecream · 29/08/2014 18:00

I don't use MN on my phone anymore. I only just it in the evenings using the desktop site. I bet you've lost a LOT is users. I still can't believe you've done it.

nickelbabe · 29/08/2014 18:08

can we have a new, separate thread for the annoying adverts please?
every advert i've had for 2 days now has been a sscrolling text advert, like this one.
and it's driving me to distraction!

however, I do like the fact that the random l/I is now italicized so it looks like an icon rrather than a random line.

Official Mumsnet mobile thread part 3
Official Mumsnet mobile thread part 3
JessicaMumsnet · 29/08/2014 18:10

@Germgirl

Jessica The format seems to have gone back to how it was this morning. No little pics on the shortcut bar, the font has changed back. The buttons and ellipses have reappeared. Tbh I prefer how it looks at the moment. The little pics are ok but a bit meaningless (a broken heart for active, a wineglass for bookmarks??!!) the icons now make sense & are working well. iPhone 5c. Safari. iOS 7.1.2

Hello, apologies but I'm a wee bit confused by your post... wineglasses for bookmarks sounds most strange! Attached is a screenshot of an iPhone 5 to show what we expect you to see if you go to active. Smile

Official Mumsnet mobile thread part 3
JessicaMumsnet · 29/08/2014 18:13

@livelablove

I am on the Nokia lumia 900 and it is looking a bit better just going to test and see if it is still double posting.

Oh dear Sad sorry livelablove we had you especially in mind today when we were making fixes. We can't replicate your double posting on our test Nokia Lumia so might need to investigate your specific issue separately.

JessicaMumsnet · 29/08/2014 18:14

@ancientbuchanan

On HTC. Some progress, for which many thanks. The ellipses have pictures, yay. Different colours, sometimes, ( not consistent) when posted.

But,

After I have posted, screen freezes. I have to go back to unfreeze it, and on several occasions it took me to the MN academy. Which is interesting but...

And still if I go into a thread, I go into the first post. Not the most recent. But you have at least now got a functioning last post working. ( sounds trumpet, in memory if previous site.)

Have a good weekend.

Thanks for the update ancientbuchanan, can you check your customise settings please?

Have a lovely weekend too
Thanks

JessicaMumsnet · 29/08/2014 18:18

@icanmakeyouicecream

I don't use MN on my phone anymore. I only just it in the evenings using the desktop site. I bet you've lost a LOT is users. I still can't believe you've done it.

We've been making lot of fixes to specific issues over the last week perhaps you could give it another try? We appreciate it's been a difficult change for you and we're very keen to continue iterating and changing with your feedback until we get the best balance for everyone.

If you do run into a specific bug or bit of design feedback we're always happy to hear it and it's especially useful if you can let us know what phone you're using and what browser.

Thank you

SpringHeeledJack · 29/08/2014 18:20

Oooh Nokia Lumia 6somethingorother windows
It's BRILLIIIIIIIIIAAAAAAANT

(so far. But am sure will have SOMEthing to moan about shortly)

JessicaMumsnet · 29/08/2014 18:22

@nickelbabe

can we have a new, separate thread for the annoying adverts please? every advert i've had for 2 days now has been a sscrolling text advert, like this one. and it's driving me to distraction!

however, I do like the fact that the random l/I is now italicized so it looks like an icon rrather than a random line.

It's hard for us to control the movement of external ads but none should create a flicker effect (flickering more than 3 times a second).

However we have been testing this position of ads and intend to test a new placement early next week.

JessicaMumsnet · 29/08/2014 18:23

@SpringHeeledJack

Oooh Nokia Lumia 6somethingorother windows It's BRILLIIIIIIIIIAAAAAAANT

(so far. But am sure will have SOMEthing to moan about shortly)

OH OH am getting in quick to say YAY am pleased Lumia efforts have paid off for you. Have a lovely weekend Grin

Germgirl · 29/08/2014 18:29

Jessica. That's what it looks like now. Very nice.
But earlier on I had little pictures on the blue bar, a broken heart on 'active', a city scene on 'I'm on', lips on 'search'.
When I went to the drop down menu from the ellipses (which were a box!), the 'bookmark' had a little wineglass next to it and bookmarked threads had a wineglass where the little banner would be.
None of the icons matched the buttons they were on. The 'attach' button had a loudspeaker on it!
The attached screenshot shows the little wineglass (cocktail glass?) on a bookmarked post and the odd icons on the blue bar.

Official Mumsnet mobile thread part 3
SunshineOutdoors · 29/08/2014 18:43

Hi, thanks for responding to my post.
Desktop feels better due to both function and design. I find it weird and jarring to click on talk from the homepage and all the font and layout suddenly changes and looks sort of unfinished. I like that the desktop talk retains all the same fonts and colours. But I could easily live with a different 'look' if it worked properly - it's just so slow and judderey and hardly any text on the page. I just hate it. I stuck with the app for ages until I gave up for the mobile site but it's awful now.

PinkAndBlueBedtimeBears · 29/08/2014 18:50

Hiya, sorry for not coming back sooner bloody children distracting me ;)
I can't make it do it again, but I promise you it wasn't a finger slip, I did it 6 or 7 times in a row before I posted!!!

ancientbuchanan · 29/08/2014 18:53

Haven't customized anything. Nada. Pure vanilla. And just checked again.

nickelbabe · 29/08/2014 18:56

jessica the other day we were asked to post specific adverts that moved so that you could work on a fix or a rule or something, to the advertisers.

Romeyroo · 29/08/2014 19:18

Wow, font size on Nokia Lumia is legible now, much better Grin

Am busy just now but will see how I get on with it later.

StairsInTheNight · 29/08/2014 19:48

I miss the little bar at the side of the screen that showed how far down the thread you were. And not being able to hide a thread based on title. There are some I really don't want to see, nor do I want to click on to hide.

Apologies if this has been raised lots already.