Official Mumsnet mobile thread part 3

[DawnMumsnet]

Morning all,

And welcome to the new thread!

As SarahMumsnet said at the end of the last thread, we have Tech on call for fixes this weekend, and various MNHQers will be here to talk and help wherever we can.

We'll be adding to the rolling list of bugs, glitches and dislikes (see below), so please keep the feedback coming. Do remember to list which device you're using, which operating system, and which browser, so we can identify the specific issues.

Right then, who's first?

I'm still having to multi tape on a thread title and it's never the correct one that opens.

I'm using google on Samsung galaxys3

Can i ask how the bookmarks are supposed to work? Where can i access this function and is it supposed to take me to an exact post rather than showing the most recent ones like on TIO?

@IScreamForIceCream

A thickie question from me - I was previously using the mobile site but it has suddenly today defaulted to the desktop site. Have you made this so?

Hmm most strange, no we haven't made that change. Can you try entering the mobile site by scrolling down and using the link at the bottom of the screen?

Also what phone/browser are you using please?

@hashtagwhatever

I'm still having to multi tape on a thread title and it's never the correct one that opens.

I'm using google on Samsung galaxys3

Thanks hashtagwhatever we'll look into that one for you

The site today had been very slow for me. Threads with more than about 50 posts are impossible to load and the screen just freezes and stops scrolling or responding about half way through.

@MsMarvel

The site today had been very slow for me. Threads with more than about 50 posts are impossible to load and the screen just freezes and stops scrolling or responding about half way through.

Hi MsMarvel, can you let us know what browser and device you're using please?

I'm using iPhone 4 with most recent software, with safari as my browser.

Up until today the site has been working fine for me.

Thanks JessicaMn - I can get back on the mobile site, but when I click out of MN and go to another web tab, then return, my next click seems to take me into the desktop site.

I'm on a Samsung Pro tablet, Android 4.4.2 and using Chrome.

@JellyBeansHaveNoAgeLimit

Can i ask how the bookmarks are supposed to work? Where can i access this function and is it supposed to take me to an exact post rather than showing the most recent ones like on TIO?

Hello there, if you bookmark a post when you return to the thread it will jump you straight to that post. Bear in mind that if it's a very long thread it'll need to load all the posts first before jumping so there may be a small delay.

Currently you need to go onto the desktop site to turn on bookmarking but we will be adding that as an option in mobile customise.

iPhone 5s
Safari
IOS 7.1.2

I'm finding the font much better for my migraines so thanks for fixing it.
It's still glary, even with the brightness right down.
The text on the old site used to look "bolder" if that makes sense?

RowanMN

Thanks so much for info re. 'view all messages'. YAY !!

Lines between posts aren't thick enough, imho. Sorry. They just aren't definitive enough on long threads. Too much white too.

Perhaps I shall just restrict myself to only posting where I can reply quickly to add colour to the thread ?!

PS Grey colour defining my posts is bleurgh.

.

@ophiotaurus

iPhone 5s Safari IOS 7.1.2

I'm finding the font much better for my migraines so thanks for fixing it.
It's still glary, even with the brightness right down.
The text on the old site used to look "bolder" if that makes sense?

Very pleased to hear it and huge apologies that it caused you grief in the first place.

We've been looking very closely at font weight or thickness. For those that are interested above are screenshots of the BBC, vs Mumsnet old vs Mumsnet current. When this prototype was first released last week we were using a lighter weight and have reverted to a heavier, thicker weight closer to the old style. Interestingly the BBC mobile site is much lighter. If you visit BBC do you experience the same glare?

They have chosen to have less line height spacing, whereas we increased our spacing and the font size to help with readability and in particular those users with dyslexia but that also may give the impression of more 'whiteness'.

Tis a balance as ever but we're v keen to get this right so please do keep the feedback coming as we make changes.

I am still having all the same problems with my Nokia Lumia 900 windows. Double posting is the worst and it also does it on the desktop site via my phone. The other annoying thing is the task bar appears over the posts so you can read what is under it.

I am still having all the same problems with my Nokia Lumia 900 windows. Double posting is the worst and it also does it on the desktop site via my phone. The other annoying thing is the task bar appears over the posts so you can read what is under it.

@livelablove

I am still having all the same problems with my Nokia Lumia 900 windows. Double posting is the worst and it also does it on the desktop site via my phone. The other annoying thing is the task bar appears over the posts so you can read what is under it.

Hello livelablove, very sorry you're still having problems. The Nokia Lumia has been particularly troublesome but we are working on various fixes for it and will improve things as soon as possible for you.

@MrsVamos

RowanMN

Thanks so much for info re. 'view all messages'. YAY !!

Lines between posts aren't thick enough, imho. Sorry. They just aren't definitive enough on long threads. Too much white too.

Perhaps I shall just restrict myself to only posting where I can reply quickly to add colour to the thread ?!

PS Grey colour defining my posts is bleurgh.

Hi MrsVamos,

Thanks for the feedback about lines between posts, we're keen to keep space for text but we'll have a think about breaking up posts clearly.

The background colours for highlighting are also something we're still playing with and all part of the ongoing iteration.

Samsung Galaxy Tab 3
Android Jelly Bean 4.1
Google Chrome (I just installed it)

I also turned on bookmarking on the desktop site, it's still not working. I did type all this out before, but unfortunately lost the text when I opened a 2nd tab (looking to see if I could install a better browser).

Have you removed the option to 'go to page ( )'? As I could definitely see it a few days ago, now it's gone again.

Rather than 2 clicks, it takes me more like 5-15 clicks before I can access a thread from Active Conversations. Some just won't open at all.

Hi JessicaMN

Thanks for update.

Perhaps if posters name could be marked a la mumsnet desktop site, the thin line between posts might not appear so thin ?

I know I was a royal whinger when this was first released but it has been a pleasure trying to offer constructive feedback to improve and working with my fellow mnetters, you guys at HQ and Tech.

We'll get there....

@LegoCaltrops

Samsung Galaxy Tab 3 Android Jelly Bean 4.1 Google Chrome (I just installed it)

I also turned on bookmarking on the desktop site, it's still not working. I did type all this out before, but unfortunately lost the text when I opened a 2nd tab (looking to see if I could install a better browser).

Have you removed the option to 'go to page ( )'? As I could definitely see it a few days ago, now it's gone again.

Rather than 2 clicks, it takes me more like 5-15 clicks before I can access a thread from Active Conversations. Some just won't open at all.

Oh dear sorry about that LegoCaltrops that must have been frustrating. We'll try to replicate it our end on and work on a fix. Thank you for taking the time to type it out again it's very useful to know what device.

(I'll get back to you about 'go to page' if that's okay.)

It should only take you a single tap so we'll look at that. Samsung devices are under ENORMOUS scrutiny by us at present [picture them under a spotlight with Nokia Lumia quaking beside them] We will make them work

@MrsVamos

Hi JessicaMN

Thanks for update.

Perhaps if posters name could be marked a la mumsnet desktop site, the thin line between posts might not appear so thin ?

I know I was a royal whinger when this was first released but it has been a pleasure trying to offer constructive feedback to improve and working with my fellow mnetters, you guys at HQ and Tech.

We'll get there....

Thank you MrsVamos that really means a lot to us, it's been incredibly useful having you persevering, responding and participating - it makes the process a very collaborative effort!

It really is a lot better. Well done MNHQ.

iPhone 5s iOS7.1.4

Rowan and MNHQ, althoygg switching browser is a plan, may I suggst the you don't keep forving cgrome on people - especially those who have complained about the fladhing adverts? Chrome 's stupid disappearing address bar is jist as bad!
firefox for android is the new girefox browser, and it's solved my blank squares issue