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MNHQ

Official Mumsnet mobile thread numéro deux

105 replies

RebeccaMumsnet · 21/08/2014 14:18

Hi all,

As you know we have launched the new mobile site, we know it's a big change and we are still very keen to get it right with your help. This is very much a version that will evolve with your help as part of the testing process.

There have been a few glitches that have/are being ironed out and the HUGE thread has nearly maxed out, so we thought it best to start a shiny new one.

We know change is tricky but, as with most things MN, we are all ears and happy to look at any feedback you have on ways we can improve the new site.

Thanks all

Go to post

MNHQ

RowanMumsnet · 22/08/2014 14:51

@MardyBra

Rowan I did suggest nicely yesterday that if MNHQ upgraded my phone, I'd probably manage. I'm sure I've generated enough advertising revenue over the years

Is there any way of having a TIO option without having the blue bar. On my ancient iphone, there's virtually no space for thread with the bar and the advert. I tend to navigate mainly through TIO and Active.

I will add 'new phones for all MNers' to the list

You can access TIO from the sub-menu. (NB you must be logged in to see the sub-menu: it's under the downward-pointing chevron under the three main icons in the top right of the page)

MNHQ

RowanMumsnet · 22/08/2014 14:54

@nickelbabe

gotab 740rs android 4.0.3 kernel 3.0.8 firefox aurora 20.0a2

my problems - very few pictures on my blue bar. (active and I'm on are missing)
and under the text box I'm missing the one one the right.
in my ellipses box I only have pictures for the first two.(report and pm)
page loading is slow.
don't know about battery use because it's erratic anyway.
when I tyrn from portrait to landscape I get tsken to the top of the last post I can see on the portrait view, which is a lot further down than I was before.
also, in my "recent tabs" preview before I open mn, it says "mumsnet discussions" for every page - it used to say the specific page I was on.

most of my problems are with presentation, which issues make it impossible for me to use the site.
I've already said in great detail what I don't like, the biggest of which are I need a bar to separate posts and I need to go to latest posts from tio.
I would love a customizable blue bottom bar because i think it's a great feature if it's got the right things on it.

Thanks nickel. Will pass these on.

MNHQ

RowanMumsnet · 22/08/2014 14:58

We agree flickering/moving ads are a bit much and we've asked our ad team to disable them - will report back on that.

MNHQ

RowanMumsnet · 22/08/2014 15:11

@nickelbabe

I currently have a text only advert tat keeps changing text every couple of seconds.

you have to have a rule that all adverts on the static bar do not have any movement in them

Yup, that's our thinking too. These are ads that are served up by an external service so we need to set some parameters around what we'll accept - may take a while to action this but we're on it.

MNHQ

AmyMumsnet · 22/08/2014 15:59

@DomesticSlobbess

Agh, just lost my reply by clicking on a photo I was uploading. Took me back to the top of the screen and deleted everything I had typed and uploaded.

I'm on iPhone 4S, iOS7, Safari. If I click to view a picture it takes forever to load and freezes Safari so I can't get out of it when I lose patience waiting then when it finally appears in the floaty box it is barely any bigger than the thumbnail. But when I zoom, the floaty box disappears to the right hand corner of the screen and keeps moving as I follow it.

Hi there,

Thanks for flagging this. We're aware there are a few picture problems and we've got tech on the case.

MNHQ

RowanMumsnet · 22/08/2014 16:34

@Lweji

On a positive, it seems to be working a lot better on my iPod Touch. And great to have last few posts on TIO. There's still a bit of navigation to get used to, but I think it will be ok.

But haven't tried long threads...
And the blue thingy is still stuck and over the posts.

You can turn the blue (shortcuts) bar off via Customise Lewji - do you know how to get there?

MNHQ

RowanMumsnet · 22/08/2014 16:39

@MultipleMama

I know it's been asked a thousand times but does anyone know how I can bookmark? Thank you, in advance! xx

Because I can't find it...

Hit the ellipses/three dots at the bottom of the post.

MNHQ

RowanMumsnet · 22/08/2014 16:48

On the geo-location point made earlier on, ShamTech says:

'Neither Mumsnet nor its ad providers make use of the phone's geolocation facilities (gps) and this cannot be done anyway without the user's explicit permission. On sites that do request the user's location from the phone, the user is first asked (in a popup) if they want to allow this so that the location is not revealed to the site without the user's knowledge. The site is not able to bypass this security measure - it is part of the phone operating system and browser.

The ad providers use the IP to do a broad geolocation but that has absolutely zero relation to the device and battery life.'

MNHQ

RowanMumsnet · 22/08/2014 16:50

@ScarlettDarling

Still no customise button. Still no ellipsis. (Samsung galaxy ace)

There do seem to be some compatibility problems with Galaxy Aces and Nokia Lumia phones. It's on our list. Apologies

MNHQ

RowanMumsnet · 22/08/2014 16:53

@HaveYouTriedARewardChart

And no bookmark option under the three dots on the galaxy mini.

Have you turned it on via the desktop site first? (Sorry if so!)

MNHQ

RowanMumsnet · 22/08/2014 16:57

@MultipleMama

Rowan I tried that. It's not there.

Thanks, sher!

Sorry - let us know if you still can't find it once you've checked it's turned on in the desktop. If so, let us know what phone/OS/browser you're on please.

MNHQ

RowanMumsnet · 22/08/2014 16:58

@mipmop

Thanks for the TIO change but now I can only access a TIO through pressing a recent post, so I can't press the title and go to my bookmark (having only just yesterday enabled bookmarks). On old mobile site from TIO you could either go to a topic, go to a thread, or go to a recent post.

Me too...

Sorry - we've flagged this to tech but tbh we're running out of time now for them to do any more bug fixes before the end of the day so this may not get looked at until next week now.

MNHQ

RowanMumsnet · 22/08/2014 17:17

@HaveYouTriedARewardChart

Just a suggestion

What about a formal feedback function where people can submit specific issues by selection / drop down, including make, OS, browser etc. So you can easily pick out the functional issues from the look & feel type of feedback.

Also, a list of "popular" issues and the status towards resolution so that you don't keep getting complaints about the same thing.

Anyway - have a good weekend!

All good ideas! When we start the third thread we'll try to add in a rolling list of where we are with things.

Hope everyone has a good long weekend

BrunoTech · 22/08/2014 17:24

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

MNHQ

RowanMumsnet · 22/08/2014 17:31

BUGS, GLITCHES AND DISLIKES: A ROLLING LIST

Threads I'm On live links in thread titles and topic titles, and restoration of bookmarks: will be looked at next week

Words in titles getting broken across lines low priority but on the list

Original post no longer at top of paginated pages low priority but on the list for discussion

Clicked on threads don't change colour will be looked at soon-ish

Lack of navigation at the top of the page - next/previous buttons please keep the feedback coming

No 'm' next to stickied threads in boards other than Active low priority but on the list

Accessibility issues/glaring high priority, will be looked at early next week

Battery use bit baffled - please keep the feedback coming

Ads that flicker or move we're trying to find out if we can block these pre-emptively but for now please report them (mention the brand name or include a screenshot please)

Don't like having to double-tap to get to Active Convos or to reply please keep the feedback coming

Adding top/bottom of page shortcut buttons please keep the feedback coming, but you can navigate to the top of the page via the ellipses/three dots menu at the bottom right of each post

no 'All posts on one page' button please keep the feedback coming, but you can do this via customise under the sub-menu. (NB you must be logged in to see the sub-menu: it's under the downward-pointing chevron under the three main icons in the top right of the page)

No notification that PMs have been sent low priority but on our list

Picture issues will try to look at next week

'Go To [page]' doesn't work is this still an issue?

Jumpy switch between portrait and landscape on iOS devices is on our list

No option to turn off social media sharing buttons is on our list

Galaxy Ace and Nokia Lumia compatibility problems will try to look at this early next week

No 'MNHQ have commented on this thread' link will add to list

SN Topics look silly in Topics list because 'Special Needs' takes up too much space is on the list

PLEASE ALWAYS INCLUDE: YOUR DEVICE, YOUR BROWSER AND YOUR OS WHEN REPORTING ANY PROBLEMS - WE CAN'T USE YOUR INFORMATION WITHOUT IT

MNHQ

RowanMumsnet · 22/08/2014 17:43

@MultipleMama

Oh and bookmarks is still not working - same problems as PinkSquash.

Ack! Will try to find out what's happening before Tech head off

Anyone having this trouble who's NOT on a Samsung?

MNHQ

RowanMumsnet · 22/08/2014 17:45

@PolterGoose

Can you see how the SN topics are so foreshortened you have no idea what they are?

iPhone 5 latest iOS on Safari

Oh dear yes, that is a bit useless isn't it. Will add!

MNHQ

RowanMumsnet · 22/08/2014 17:48

@EduCated

Just a point with the All On One Page button - I have my settings for 100 posts per page to help speed up loading times, so I don't want to to make a permanent switch, but every so often for particular thread I would do All On One Page to be able to search particular words on the page or when they're about to be deleted

But yes, know what you mean about wanting to load all posts only in some circumstances

MNHQ

RowanMumsnet · 22/08/2014 17:52

BUGS, GLITCHES AND DISLIKES: A ROLLING LIST

Threads I'm On live links in thread titles and topic titles, and restoration of bookmarks: will be looked at next week

Bookmarks not working, and threads loading all on one page even when the user has not customised them that way NEW ISSUE - please give us feedback and LET US KNOW WHAT DEVICE, OS AND BROWSER you're using