unable to post from laptop

[SecretNutellaFix]

Hi Julie,
There appear to be a lot of us unable to post from or laptops and computers. We are all getting the message

Sorry we are not accepting new threads right now.

Can you help us out?

I cannot see that Julie did anything wrong.

If a bunch of pissheads thought what they were doing was funny in a RL situation they would just be banned from the pub, and then get all 'it's not fair' about it - just like they have here.

And probably smash a few windows on their way home.

MN frequently shuts down for periods of up to half an hour (or more) for maintenance issues.

To have this forced by a stupid prank is not MN's fault. Get over yourselves really, those saying it's appalling etc etc

People presumably initially reported a few threads. And Julie is a newbie. It was a fuck up. I was feeling very alone and isolated at NY (it's that thought of moving on) but I don't know how Julie is feeling now- whether she regrets what she did or not, you won't exactly be feeling happy when you've had horrible comments repeatedly directed to you, when you probably were panicking/feeling out of your depth and just reacted- and I'm guessing it isn't good.

So I would blame MNHQ, not Julie. And working on NYE. She was doing her best but she was new and therefore probably not the best at dealing with us vipers or rather, NYE joke threads, especially if it is one of the first times she's been dealing with threads which might confuse the joke/troll/unacceptable boundary on such a scale.

That's how it looks to me silvery and that's what I judge MNHQ for - you just don't treat a member of staff like that. Responsibility goes up the management chain.

And all the posts saying she's power-crazy etc etc, why haven't they been deleted?
Stand by your staff, regardless of what decision they made. Where does the buck stop here?

They didn't shut the site down, though, they stopped all posting.

Which means people who had real life emergencies needing support? Couldn't get it.

Hardly the spirit of MN, is it?

"She was doing her best but she was new and therefore probably not the best at dealing with us vipers"

I don't agree. Who are we to tell her how to do her job?

No Tee but neither is spamming active conversations with 'hilarious' threads.

It could have been a technical glitch though, I'm sure we've had worse than that. Then the only mention this morning would have been of buying more hamsters. None of the vitriol. I suspect Julie was inundated with reports and also trying to keep an eye on the escalating situation. Worried about the thread likely escaping her attention where a severely nasty disablist or racist troll wasn't being dealt with she made a judgement call. I have no idea if she was right or wrong. Patronising in the extreme to talk as if we know better as we have been here (as posters!) for longer than she may have been here.

I disagree. The joke threads that I saw were harmless (I accept that some may not have been) and were very much in the spirit of mumsnet humour. There was plenty to read if you weren't interested in them and plenty of people were posting happily elsewhere with nothing to do with the jokes. Suspending posting at midnight on NYE was a monumental cockup.

But even if the site had gone off-line there'd still be the same outcome, people without a place to post or get support for that half hour.

"No one NEEDS to stay awake till midnight and kiss someone/talk to someone/ etc."

Some people do need that, just because you don't doesn't mean others are the same, and NYE is well known to be one of those times when people need more emotional support.

Ok, found this thread and am calming down. Was it really all one one persons shoulders last night? I wouldn't do that to my worst enemy.

Btw I was locked out til gone 8am, so more than a couple of hours.

Murer I take your point that not everyone is the same but really, what is goingto happen if someone needs to wait half an hour before they can talk online?

Is anyone going to top themselves over MN being down?

If so I'm not sure if MN is the answer they need.

Also what MrsCB just said.

Tbh I'm not sure if I agree on the needing support on NYE thing. I think it is when more people feel entitled to, or expect, more support.

Not necessarily that they need it.

So sorry - Murder.

Poor Julie a lot of people bullying her because the site when down for a couple of hours then moaning waaa I have no life I cant cope without mn for 5 seconds

If she had suspended posting in AIBU only, which is where all the pisstakes were and explained properly that she was inundated and could we please pack it in as she was running low on the gin, most of us would have stopped the pisstaking, loads would have apologised and the threads could have been deleted for being a bit of forced twattishness.

We are all adults, and unfortunately her "Behave or else" threat certainly got my back up. It's just how I respond to high handed orders.

Poor Julie, even with SAS combat training I don't fancy keeping you lot in line.

MNHQ, I don't expect you to post on here an explanation of what happened. And I don't think you should be saying the wrong decision was made last night. A decision was made, whether you think it's right or wrong is something you discuss over gin tea and biscuits in the office. I hope you support Julie in the decision she made last night and not let the users here publicly flog her.

I don't agree with having a go at Julie. But I think Hq need to work out how to support their staff. Last time she made a mistake she dropped Rowan in a huge bunfight, where people were told they were being awful, and some were.

This time, she has again demonstrated a tendency to not think about what she posts, cause upset and then edit later.

The editing doesn't magic the original statement away.

As for those people commenting on all the terrible "joke" posts. Well, I posted on a few others and read more and they are all still here. So how offensive were they all?

Those annoyed that they had to wade through them to find genuine posts. Do you not mean, it took you a whole minute longer last night to find something that suited?

MNHQ posted only this afternoon to say that their policy did not mean they would delete on the basis someone was offended, even deeply.

My main concern is that there was unreasonableness from both users and Hq last night. But only one had the power to fuck up the site for EVERYONE, and they also have the power to self edit their posts. Again, the ability for HQ to edit is normally an important tool. But last/night this morning is want used to edit but to change statements.

Also, one HQer has backed the rest in a corner. They can exactly apologise can they or people will fuss over decisions even more.

It's a real shame. For all of us.

The 'behave or else' message was also a bad call as it clearly spurred people on to post more of the threads. The warning thread also stated that individual posters would be suspended, why didn't that happen instead of all users?

As I said for me it was over 8 hours before it was back on.
Happily I was asleep for most of that

They can't exactly. Sorry

"Tbh I'm not sure if I agree on the needing support on NYE thing. I think it is when more people feel entitled to, or expect, more support."

You might want up look into how much busier charities like the Samaritans are on NYE, I don't think it's that people feel "entitled" more at that time.

MNHQ left a newbie in charge on NYE. Do they wait for the most controversial threads & drunken evenings to do this the David Salisbury thread cough cough

I think if people have complaints against an individual member of staff then the appropriate thing to do is email mn. Really unkind to discuss an individual in public.