dear mn hq, please could something be done about the anti sn posts on mn

[2shoes]

as I know you are aware(I have the emails) people from the sn community have left this week, due to the vile things that have been said to the/or about SN.
isn't it time that mn hq took some steps to eradicate this, as you do with trolls? surely disablist/anti sn/ personal attacks should be deleted and something done about the posters.
or do we just keep loosing well informed, SN educated people from mn.
(no I can't link to a thread as there has been too many)

Helen
Could I ask how many reports do you receive in a day? On average.

And have the amount of reports increased disproportionately to the growth in the website?

Are we posters triggerhappier?

@Pagwatch

Thanks.

To be completely honest I personally prefer comments to stand because I like to know who the arses are. But the number of posters from such a vulnerable community feeling attacked is not reflecting well on this site - and I am bothered by that.

Think it's pretty obvious who the arses are - whether their comments are deleted or not, tbh

But, seriously, try as we might (and we do try) we can't monitor every thread on MN every hour of the day. We do rely on you and other MNers to report stuff to us so we can come and look and investigate/delete/warn/ban/whatever.

Thanks for considering, Helen- I am (for the first time actually) quite confused by MNHQ's response.

This is the response I got from MNHQ to my reporting kidz' post- I apologise if I should not be CnPing emails; please delete this post if I have done wrong by doing so:

We agree that this thread/post is in poor taste but we don't tend to delete on those grounds because it would be really hard to know where to draw the line.

The truth is, we don't think we should be the arbiters of what people should find offensive and what they shouldn't. On the whole, we think it's better to let the boards self police in these instances, as it's very rare that a tasteless comment is left unchallenged and we can see that others have done just that on this thread.

As ever, we do rely on members like you to help us monitor the boards and we'd like to reassure you that we do consider all reported posts carefully. We shall be keeping a close eye on this thread.

Can you see why I remain confused?

In fairness I am quite an arse

I hope you haven't taken time out to email me to explain to me why my cunt posts were deleted. I can figure it out

So MNHW what about something on here explaining different diagnoses and the challenges that can be a result (eg queing / rude comments from a children with ASD, need for extra sapce for a car with a ramp for a child using a chair etc) written by the aprents but in a proper informed style that you could link to or we could when education is needed?

I agree with Herbie on this one, why delete their posts but not the ones that were causing all the offence?

There is a problem with not deleting the offensive posts, but deleting the responses.

Yes the responses may be breaking the rules by using personal insults, but surely you can see that deleting those looks like you are condoning the original offensive post.

Plus in the cases where a group of people are feeling bullied, not allowing anyone to answer back for them, that looks bad too.

@tethersend

Thanks for considering, Helen- I am (for the first time actually) quite confused by MNHQ's response.

This is the response I got from MNHQ to my reporting kidz' post- I apologise if I should not be CnPing emails; please delete this post if I have done wrong by doing so:

We agree that this thread/post is in poor taste but we don't tend to delete on those grounds because it would be really hard to know where to draw the line.

The truth is, we don't think we should be the arbiters of what people should find offensive and what they shouldn't. On the whole, we think it's better to let the boards self police in these instances, as it's very rare that a tasteless comment is left unchallenged and we can see that others have done just that on this thread.

As ever, we do rely on members like you to help us monitor the boards and we'd like to reassure you that we do consider all reported posts carefully. We shall be keeping a close eye on this thread.

Can you see why I remain confused?

Ok in this context, we are using "self-policing" to mean calling a poster on their (possibly) ignorant opinions by engaging them in a (non-Guidelines-breaking) way to show them the extent of their ignorance.
Apols, tethersend

@Pagwatch

In fairness I am quite an arse

I hope you haven't taken time out to email me to explain to me why my cunt posts were deleted. I can figure it out

@5inthebed

I agree with Herbie on this one, why delete their posts but not the ones that were causing all the offence?

I can only assume that these posts (Herbie's included) were either personal attacks or accusing someone of being a troll.

But Herbie - if you report it to us, we'd be happy to check and come back to you personally with an explanation.

i am beyond shocked, mn hq have delete the posts by the supportive posters on glitters thread, yet left the vile attacks WT FLYING FUCK
do they not read the threads at all?????
shows this is pointless. no one will support us as they will be deleted [angry[angry

@Peachy

So MNHW what about something on here explaining different diagnoses and the challenges that can be a result (eg queing / rude comments from a children with ASD, need for extra sapce for a car with a ramp for a child using a chair etc) written by the aprents but in a proper informed style that you could link to or we could when education is needed?

That's a good idea, Peachy. If we haven't already got it covered in our SN content area, we'll definitely suggest it to the editorial team.

Thanks Helen

"I can only assume that these posts (Herbie's included) were either personal attacks or accusing someone of being a troll. "

The problem with this is that the trolls (and I use the standard internet definition of, "someone posting in order to offend/cause controversy") know that as long as they don't say anything that can be described as a "personal attack" then their posts will stand, and continue to do the damage they intended.

All it takes is careful phrasing and they've beaten your system.

Whereas the posters who aren't stopping to wonder how they can trick you are getting deleted.

That seems a little unbalanced to me.

I'm obviously not offensive enough...

The glossary in Sn is fine but very dictionary definition IYKWIM; I think a small piece written by someone living with the disorder in their family would be better.

Good point Emp.

@Empjusa

"I can only assume that these posts (Herbie's included) were either personal attacks or accusing someone of being a troll. "

The problem with this is that the trolls (and I use the standard internet definition of, "someone posting in order to offend/cause controversy") know that as long as they don't say anything that can be described as a "personal attack" then their posts will stand, and continue to do the damage they intended.

All it takes is careful phrasing and they've beaten your system.

Whereas the posters who aren't stopping to wonder how they can trick you are getting deleted.

That seems a little unbalanced to me.

If we believe people to be trolling, Empusa, we will ban them. Whether they post personal attacks or not.

@Peachy

The glossary in Sn is fine but very dictionary definition IYKWIM; I think a small piece written by someone living with the disorder in their family would be better.

OK, we'll definitely suggest it, Peachy.

Thank you.

It would definitely aid those of us who do try to educate of we could link to something suitable on MN without having to type it all from scratch.