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My virus scanner keeps blocking threats from Mumsnet!

121 replies

bebejones · 05/09/2011 19:45

Not sure if this is the right place but my virus scanner (AVG) keeps blocking threats when I am on MN. Then it stops me from using the site until I close it & open it up again. The last one was a 'blackhole' something! Not sure what this is...anyone?

OP posts:
JustineMumsnet · 09/09/2011 20:19

Thanks for all your reports - we're going to disable the ads for the time being (soon as I can reach a tech). Please keep reporting anything you see. Thanks very much.

SuePurblybilt · 09/09/2011 20:26

I am not at all savvy, other than paying for AVG once a year and avoiding anything obviously norty, I have no clue. If there is anything we should be doing after this is sorted, perhaps we could have a thread with advice?

NetworkGuy · 09/09/2011 20:35

Thanks Justine geeks are never there when you want them, and now is definitely time for online multiplayer gaming Grin (until noon on Sunday)

SueP - curious to know whether you found the paid-for AVG any different to AVG Free?

Have a number of friends using AVG free and seem happy... myself also, and I don't go out of my way to avoid anything naughty :)

LottieJenkins · 09/09/2011 20:39

Just got two more TH's when i clicked on the Gransnet Banner!

SuePurblybilt · 09/09/2011 20:48

Gransnet broke me too.

mcfee · 09/09/2011 20:55

I just had a trojan horse blocked by avast too, when I clicked on my link to Mumsnet Talk
Its been happening all week on the home page & talk.

NarkyPuffinLovesDiane · 09/09/2011 20:58

I clicked on Gransnet and it was fine. Their site looks very grown up. And their posts look very reasoned and rational.

Feel much better now.

NetworkGuy · 09/09/2011 21:00

Gransnet broke ...

There's common page content, so if MN had spawned another 10 different websites, odds are they'd all have the same symptoms and be annoying 10 times the number of users (!)

HedleyLamarr · 09/09/2011 21:18

Along with AdBlockerPlus I use FlashBlocker and NoScript. NoScript just stops JavaScript working unless you allow it. Because of the problems described by you lot I ran a scan with MBAM which came up clean. Avast stopped a Trojan on Chat the other day, but that was from a link to an image as opposed to this site itself.

Tech · 09/09/2011 21:37

Hi all, We've turned off the ads on the site for now. If anyone sees any further virus alerts, it would be very helpful to us if you could let us know what the message was. If you are on windows and see a warning dialog, could you let us know what it says. If you need to (and don't mind) you can grab a picture of your screen by hitting the key on your keyboard labelled PrtScrn or Print Screen or similar. It's usually in the section up from the arrow keys, along with home, end etc, or on some keyboards alongside the F1-F12 keys. Hitting this key copies whatever is on your screen to the "clipboard" on your computer. Then you can paste that into an email directly (Ctrl-V to paste) or if that doesn't work try pasting into a word document and email us the document. Thanks mucho.....

We hope you won't see any more warnings from now on, but if you do it would be great to hear about it. Thanks.

mummylin2495 · 09/09/2011 22:03

I can see where the printscreen button is but have no idea where i would find the clipboard Blush

NetworkGuy · 09/09/2011 22:24

The clipboard is just some memory in the computer.

If you ever 'select some text' then 'copy' (or 'cut') and move to some other place in a document e-mail and 'paste' it in, the clipboard (memory) is the 'place' which held the text in the middle while you decided where to paste it back into the item.

If you hit the Print Screen button, then use the 'Start' menu and find MS Paint (assuming you are using Windows) you can then 'paste' the screen copy from the clipboard into Paint as a new image.

Many applications have the File / Edit / ... list of menus. The Edit menu normally has a few standard entries like 'copy' 'paste' 'cut' and 'select all' with keyboard shortcuts like Ctrl+C for copy, Ctrl+V for paste, Ctrl-X for Cut, and Ctrl+A for Select All

You will find those key combinations work in things like Word, Notepad, Wordpad, as well as e-mail software and other applications.

Using the right button on a mouse can sometimes get those operations shown on a menu, too, but if you know the keyboard shortcuts they can sometimes be faster for regular typists or heavy computer users, as the keys are in known positions and you don't have to concentrate on positioning a mouse pointer to choose the desired task.

Sorry to waffle, but in some cases if a mouse stops working, using the keyboard shortcuts can get you out of a jam, and with far too many years of using computers, I should know! :)

NetworkGuy · 09/09/2011 22:32

Oh, I forgot... there's no indicator (flash, pop-up, or sound) to 'confirm' that something has been copied to the clipboard, so you have to 'trust' that if you hit the Print Screen key, it 'did it' for you.

When you 'paste' the image into Paint, or Word or whatever, it should appear, as if by magic :)

mummylin2495 · 09/09/2011 22:58

Oh Ok NetworkGuy that is a very detailed explanation and it is as clear asmud as itcan be.I am going to try that and see what happens to what i copy

mummylin2495 · 09/09/2011 23:09

Yes it worked pasted a brilliant copy of yahoo page into word !! I have never done that before although i tried.but the fact is if i had known that mycomp dosent do anything while it copies i may well of done it then.Anyway thanks to your expanation i have now done it.Smile

mummylin2495 · 09/09/2011 23:13

Now i have to wait until i can send a screenshot to someone / anyone !

IwanttobeShirleyValentine · 10/09/2011 00:59

Still slow for me

Leo35 · 10/09/2011 21:05

Hi, the Bisto film ad is still in Recipes forum. It's on a hair trigger and keeps setting off. anyway letting you know that if you had wanted to stop all ads you still have one lurking.

I saw the request for information, and will see if I can do anything on the laptop tomorrow. I am logging on via a netbook (and hoping for the best).

Hope that you can get this sorted out.

orangina · 10/09/2011 21:12

I haven't had any problems since I loaded the Adblocker thing by the way.

bebejones · 11/09/2011 16:42

Oooh, the ads are back! Does that mean it's fixed?

OP posts:
Feenie · 11/09/2011 18:12

Still excruciatingly slow.

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