Anyone else disappointed by the new M&S Sparks rewards changes?

[Nikki3009]

Hi,

Has anyone else noticed the change to the M&S Sparks Cards Rewards? I've previously often had 20% off clothing etc, but under the new system you have to spend money on certain items to earn money off future spends.

Before anyone comes at me, I know M&S don't have to offer a reward card in any shape or form. But the way the new rewards are going to operate seem highly biaised towards high-spending customers rather than all customers.

As an example...under the previous rewards I might have had 20% off dresses which, if I bought a dress for £50 would mean £10 off. Under the new scheme, I may get a £6 reward for spending £30 on a dress. So, as a customer I'm not really gaining anything - in fact, it'll end up costing me more, because I will no doubt have to top up that £6 reward in order to buy anything!

Obviously this has been done to be beneficial to M&S and it's a business decision but does anyone else feel it's a bit of a shame as a loyal customer?

Also, the influencers shilling this as a 'Fantastic Upgrade', need to start being transparent about their partnerships with M&S. You only have to do the maths to realise for the average customer, it's anything but 🙄

I am obviously a supreme customer, a cut above you plebs. We have an M&S food hall SO close, less than five minutes walk. So I buy all our food there, bog rolls and cleaning stuff comes from Tesco. It sounds extravagant but there’s only two of us and we almost never waste any food (now my straws are clutched!). We don’t have ANY other supermarkets nearby apart from Minis and Expresses, not even to drive to

Yeah yeah… excuses excuses 🤣

😂 I have just changed my preferences to revive marketing emails in a bid to join you in your superiority

Let me know when you earn admission to exalted status

😂😂😂 I am going to be so disappointed if I don’t get an invite. I googled and you can’t join the M&S Collective you have to be asked 😂

Be gone peasant!