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Mumsnet has not checked the qualifications of anyone posting here. If you need help urgently or expert advice, please see our domestic violence webguide and/or relationships webguide. Many Mumsnetters experiencing domestic abuse have found this thread helpful: Listen up, everybody

Original poster

Help! Exdp renting out house whilst I'm still in it.

230 replies

downbutnotout2018 · 29/07/2019 17:24

I have split with ex but still having to live together. However he has stated letting out the loft room with Airbnb whilst we are still there. Not only is he keeping all the profits. This is also a massive safeguarding risk. He is inviting strangers into our home without my consent. The children are young and we don't have locks on the doors. I have contacted Airbnb but they are being very apathetic. The house is jointly owned by us as tennants in common.

OP posts:
Singlenotsingle · 30/07/2019 16:33

Most people on here are tilting at windmills. The only possibility I can see might be the suggestion to go to court but it won't be a quick solution. And the man hasn't broken the law. He hasn't done anything illegal. Put a lock on the DC's bedroom door OP, and find somewhere to rent. Stop paying the mortgage - he can pay it out of his ill gotten gains. Then apply to the Court for an Order for Sale.

Doidontimmm · 30/07/2019 16:51

I’ve offered to report to Airbnb or you can do yourself on the listing.

Original poster
downbutnotout2018 · 30/07/2019 16:53

Doidontimmm thanks. I have sent 5 messages to air n b and reported the listing. Not a whisper from them

OP posts:
onalongsabbatical · 30/07/2019 16:58

Have you contacted a solicitor OP?

What's been happening?

Winterlife · 30/07/2019 17:00

I believe Doido would get a quicker response as she is an Airbnb superhost.

Doidontimmm · 30/07/2019 17:25

Then you have to tell the guests & get them to call Airbnb whilst you are there. They really really hate upsetting guests!

Doidontimmm · 30/07/2019 17:26

I’m also on an Airbnb forum for hosts, I could get advice from there if you wanted me to?

crisscrosscranky · 30/07/2019 19:53

I hope you get this sorted. The PP saying it's not the guests fault and to be nice... WTF!?

I would be banging that door down and telling them to get the fuck out of my house.

LittleWing80 · 30/07/2019 20:08

@crisscrosscranky
Exactly that ^
Still can’t believe this guy thinks it’s ok to put his children in that situation!

amiapropermum · 30/07/2019 20:09

I rented an apartment with Airbnb before and the landlady's brother was letting himself in when I wasn't there and was stashing drugs. I found him there one night when I came home from work. Police came around and searched the place etc (he had scarpered) but Airbnb were useless. Someone from their call centre said she was sure I was safe and I could put some sort of barrier across the door incase he returned at night. I left the next day but had a massive battle to get my money back until I emailed the CEO and head of guest experience (or something like that) - PM me if you'd like the email addresses.

Ellapaella · 30/07/2019 20:21

You've been given some good advice about certain forms you need to fill in to get a court order - have you been to do that today?
Why not let the poster who has offered to contact air b n b for you do that tomorrow and hopefully that will help....

Ellapaella · 30/07/2019 20:27

Last year you posted a thread about having a second property where you work op - is it an option for you and the kids to move into that one permanently?

Trethew · 30/07/2019 21:00

I think you should seek a Prohibited Steps Order as soon as possible to protect the children (and you)

rightteous · 30/07/2019 21:08

Contact a solicitor ASAP and social services.

CircleofWillis · 31/07/2019 00:03

Definitely contact social services. Are the children his?

WillLokireturn · 31/07/2019 00:46

OP you were given good advice earlier download and immediately lodge a prohibited steps order with court. Please look at that
No judge would see this as suitable with young children in the house and you saying you are so scared you're sleeping in floor of their bedroom to safeguard them.

Save your money and angst, and put this form immediately to court requesting that order. Judge will issue interim order quickly. Also report him to CSD as abusive and controlling and a risk to your young DCs inviting strangers into your home. As well as other stuff he is doing.

WillLokireturn · 31/07/2019 00:48

Also invite a friend to stay and put them up in the loft. They can change the locks. Maybe your parents 😁

Knackeredmommy · 31/07/2019 02:48

I don't get this, call social services and explain that you have safeguarding concerns as your ex has let strangers into your home,
An anonymous referral will trigger a check. That may be enough to stop your ex.

usersouthcoast · 31/07/2019 07:31

OP - besides ignored emails to Air bnb, have you actually done anything that numerous PPs have suggested? Social services? Court paperwork or solicitor? Taken to twitter like a bull in a china shop?

This is very clearly not going to be a amicable split for you over the next few months/years. He wants you out of the house, and quite obviously couldn't care less how he goes about it.

Action time OP. You have children.

forumdonkey · 31/07/2019 08:43

Get an appointment with a solicitor today. Don't wait do it today

Original poster
downbutnotout2018 · 31/07/2019 12:55

Hello all, I am arranging for legal advice at a legal clinic where I work.

OP posts:
WillLokireturn · 31/07/2019 16:25

Good luck @downbutnotout2018

Glad you are getting advice
You can't keep going like this. It sounds so stressful.

Original poster
downbutnotout2018 · 31/07/2019 18:03

Shity f**g coopout from airbnb.....

Dear Xxxxx

I'm James from Airbnb Specialized Team. Thank you for reaching out although I'm sorry to hear about this situation.

Unfortunately, as an online platform, we are not privy to the offline agreements you may have made, so we are unable to mediate or assist. We are also unable to verify legal ownership documentation including but not limited to mortgages, deed of trusts, grant/warranty/quit claim deeds, leases/rental agreements, By-laws, etc.

We recommend reaching out to your ex-husband to discuss and resolve this matter directly.

Please, keep in mind the only way for a host to earn money on our site is for a guest to successfully check into the listing. If there are no issues 24 hours after check in, only then is the payout released. Therefore, if a fraudulent listing exists, the person advertising it will have no way of getting paid. A fraudulent listing may get suspended at some point, after receiving a low rating or/and complaints from guests.

Ensure that nobody else has access to your home or get in touch with those who do to ensure that the space is not being booked without your consent.

I understand this is not the outcome you were hoping for but please keep in mind that Airbnb is an online platform and does not own, operate, manage or control accommodations.

Airbnb can only take further actions under a legal valid process. If the competent authorities contact us, we will be glad to collaborate with them.

Kind regards,

OP posts:
Winterlife · 31/07/2019 18:13

When you meet with legal representatives, if they pursue a court application, also ask them to add Airbnb to the order.

I would email James back and tell him your husband is including in his listing advert that children are on the premises, which is highly unusual. I would suggest that if anything occurs to any of your children while you have no means to remove yourself from your HOME, you will be seeking damages from Airbnb.

WillLokireturn · 31/07/2019 20:27

All this can be resolved by a prohibited steps order in court and an interim one can be sought quickly.

Also, nothing to stop OP from arranging for a female friend or nanny/home help to rent that loft room on a tenancy. She has equal rights. No air BnB then as he's be renting a room that already has a legal occupant.