I haven’t read all the comments so sorry if I mention things you or others have mentioned already.
Great she is getting viewings, on that basis the photos and details are doing their job.
You know the property, why do you think people aren’t offering?
I don’t know the area so won’t comment at all on price but it’s possible “offers over” is stopping less confident people offering less.
that would be an easy tweak to test.
Looking at the details, I see a two bed property with lovely garden and off road parking that is being presented as “ready to move into” but for me needs decorating right through, and carpet /flooring is expensive. So I’m either adding that to or taking it off the price so it works for me. not superficial expense, what I categorise as capital expense (the big things).
it doesn’t feel coherent. By that there is the lovely old hall floor, then the stair carpet is completely the wrong tone to sit next to it, that space feels clunky rather than beautiful.
the kitchen living space then has two disjointed floors that don’t sit comfortably with each other and look cheap, particularly when viewed next to the hall. The walls throughout are all the wrong colour for the carpets, you can warm up grey, make it look less grey and take the coldness out of a room with good colour, I’m certainly not suggesting grey walls, just colours that work with not against the flooring.
shower/.bath not difficult to update. Quick and easy would be new shower head. Full bathroom 5-7k.
the biggest point is really it’s a two bed. That wont work for a family, and most likely the reason your friend is wanting to move.