Can I join it sounds like no one ever has a smooth, easy house move. I knew ours was too good to be true...House went on the market and sold within a week when the market reopened to a First Time Buyer. We managed to put in an offer on the house that we really want and it was excepted and end of chain, brilliant! Buyers have done a survey and now got their mortgage offer.
Except....We are an existing Nationwide customer and it has been an absolute nightmare. We have an £8k redemption penalty if we change so decided we'd go straight to them, we've always been pleased, rates are good and we've always been able to do everything on line.
However because we're porting our existing mortgage we can't do anything at all on line this time. 3 weeks ago today we did a decision in principle over the phone, took 2 hours and then they came back 2 days later with an approve from the underwriters. Told us we can go an do full application, had to wait over a week to get an appointment with a mortgage consultant to do the application which then took another 3 hours on the phone.
Then they asked for follow up information on two separate occasions which they should have asked us for in one of the previous 5 hours worth of conversations! So that took 3 further days.
We finally had everything to them at the end of last Thursday, it's now end of Tuesday and we still haven't heard anything. The mortgage adviser is off tomorrow and has said there's been no action on the file and hopefully they'll have done something by the time she gets back on Thursday.
I didn't want to start paying solicitors etc. until we had the full mortgage application approved but because we were delaying buyer/seller started worrying because we weren't making any progress so we've had to get that process going. I've been an absolute nervous wreck because we've requested a mortgage up to the maximum 85% that Nationwide will loan and is basically the top of what our earnings multiplier says as dh is self employed and now they won't take my bonus into account as they've changed the rules since Covid.
Has anyone else been in mortgage limbo? I keep telling myself it was only a week between DIP and full application and nothing's changed since then but I feel like I'm slightly loosing my mind!