Furious-post completion email, anyone know about boilers please?

[Studious]

We completed two weeks ago. The house had been completely renovated for sale, new carpets, sinks, tiling etc. It was beautiful, I spent 14k on making it up to date and sellable.
I turned down a higher offer because I wanted it to go to a first time buyer and the other offer was from an investor. I left appliances, curtains etc.

There has been a few emails about niggles from estate agent, I have answered these.

Today, I got a long list of accusations and I really have had enough. I have C&P part of the email which amongst other things, accuses us of deliberately doing something to the boiler to lie about emissions. Does anyone know if this is even possible? I have been googling and can't find out how lowering the pressure affects this?

I have never touched the boiler, it was serviced in January and documents sent. I am so upset.

Namechanged from another thread, been on the buying and selling one for months.

More serious, we also got notified by an dependent boiler service and repair person that the last review of the boiler in January 2016 has not been done properly. The result of the examination is that the boiler as is not fit to use and poses danger to the inhabitants. This is due to the fact that pressure within the boiling chamber has been purposefully set too low to reduce the otherwise too high CO2 emission, thus generating an explosive mixture within the boiling chamber. This is practically speaking fraud and I am all but happy about this. We will replace the boiler this week

It was all fine until completion and I left the house really happy that it was first time buyers and there would maybe be children in the house etc.
I felt I was doing a good thing to leave them all the extras.

I do begrudge it now of course.

Factually set out the circumstances/quality/independence of the boiler inspection (so as to be demonstrably open and honest and not evasive ), point out the lawnmower was one of many items you threw in without charge and tell them any further queries will have to go via solicitors as you cannot help further. Then block.

I like the 'LOL' suggestion, going to go with that.

Sorry, cross posted with you Just. Yes, I do need to be grown up about it.
Why would I pay a plumber to deliberately mask poisonous emissions? It's just ludicrous to suggest that.

Boilers are designed not to explode. Like, it's one of their main points. That's why we keep them in our houses, they don't explode even when we fail to service them and look after them in any way, shape or form. You would hear about it if they did!

I would just respond to every email from the agent with 'caveat emptor'. Every time. They'll get the idea.

Thanks LBO I don't get it either- what explosive mixture was my query.

They sound like twats.
I work with several boiler engineers (am not one alas), if someone hasn't answered your question by tomorrow OP I'll find out for you.
Honestly though, tell EA not to contact you and buyers something g short, polite and sweet.

That would be great, thanks very much styling

Send this
'I'd like to answer your email point by point.

1. I don't own the house anymore, YOU DO. It's nothing to do with me if anything needs doing, it's YOUR HOUSE.

1. I left the house in as good condition as was humanly possible. Anything you find fault with... Well, see point 1.

1. Stop emailing me you fucking weirdos.'

There you are. at the bloody nerve of them.

They sound awful. Next time you sell a house, please let us know! Our vendor didn't leave anything apart from two buckets full of dog shit and a lingering smell...

I would send them a very sharp email, and use the word harassment in it, because that's what this is. What a pair of cockwombles.

They sound like they haven't got a clue. Caveat emptor and all that. They are going to be torn to shreds the first time they need to get a tradesperson in if they're that naive!

That, or total chancers

I've experienced daft emails from my buyer too.
An investor bought my flat. It had storage heaters and an immersion heater. She then emailed me (how did she get my email address?) Asking why wasn't there continuous hot water. So I explained what an immersion heater is. My buyer's tenants then emailed me asking "what are storage heaters?" So I explained that too.

But my mind does boggle that the buyer should have paid so much money and clearly didn't have a clue what she was buying.

Crikey - what gigantic arseholes.

I am shocked. This needs firm handling. I would get your solicitor to write to theirs setting out cheating that their behaviour is totally unreasonable and to desist immediately. Re: Windows etc, tell them to take it up with the surveyor. They will tell them to fuck off anyway as their reports are so heavily caveated

I had my buyer phone up complaining, among other things, that his broadband wasn't working. Several times! I kept telling him that I knew nothing about this as I had used dial-up. Eventually I had to spell it out to him: his internet issues were nothing to do with me, nor the state of the lift, nor anything else, and he was not to contact me again.

He replied "But I've got cancer, you know."
Me: "I'm very sorry to hear that. Goodbye."

Polyethyl your buyers tenants?' blimey, these stories are making me feel better.

Broadband? How do these people have the intelligence to earn money to support themselves and buy a house?

I would just tell the estate agents that you want to have no further contact with the buyers and that any future emails will be deleted unread. Then stick to it.

I think your whole "loads of brains, no common sense, habituated tenant mindset" analysis sounds plausible.

The only worry with that is that it makes it likely that some gas engineer or other has told them all that co2 stuff and they might be green enough to launch into hasty legal action against you on the strength of it.

It would be preferable in some ways if they were cocky, street-wise types 'trying it on'.

They are very, very academic at a world renowned place. Why can't they work out the bizarre boiler 'fraud' then?

That's why I'd be sure to rebut the boiler thing convincingly whilst shutting them down.

I believe that an engineer has told them that. Also that the shower needs re plumbing. He probably was shaking his head and whistling through his teeth too.

There are plenty of geniuses about who can't change a plug or unblock a u-bend.

He probably was shaking his head and whistling through his teeth too.

I can see it

They can't work out the bizarre boiler fraud because academics at world renowned places are also often very bad at knowing how little they know. They know they are very clever so assume they are right about everything and don't appreciate it might be a good idea to do some basic reading up on the legalities of house buying.

We once had our boiler serviced by British Gas. It is a long story complicated by the birth of twins, BG's inefficiency and delays etc so I will stick to the boiler.

So, they serviced it, and it went: "clicky-clicky-clicky-clicky-clicky-clicky-clicky-clicky-clicky-clicky-BANG" It did that for over two weeks until they came back and fixed it. Apparently the pressure of something (not sure if it was gas or air) had been set too low, and this was perfectly all right . Then it was fine and we never had it serviced again until it broke down then we had someone else fix it.
Tell them to go through their solicitor and ignore.
If we had had problems with this house, we would have had to do that as we had no other means of communication. E-mail is a pain in the wrong hands!

Yes, I can't see how pressure would affect emissions. It's frustrating me that I have been accused of doing something which has the potential to kill someone.