Furious-post completion email, anyone know about boilers please?

[Studious]

We completed two weeks ago. The house had been completely renovated for sale, new carpets, sinks, tiling etc. It was beautiful, I spent 14k on making it up to date and sellable.
I turned down a higher offer because I wanted it to go to a first time buyer and the other offer was from an investor. I left appliances, curtains etc.

There has been a few emails about niggles from estate agent, I have answered these.

Today, I got a long list of accusations and I really have had enough. I have C&P part of the email which amongst other things, accuses us of deliberately doing something to the boiler to lie about emissions. Does anyone know if this is even possible? I have been googling and can't find out how lowering the pressure affects this?

I have never touched the boiler, it was serviced in January and documents sent. I am so upset.

Namechanged from another thread, been on the buying and selling one for months.

More serious, we also got notified by an dependent boiler service and repair person that the last review of the boiler in January 2016 has not been done properly. The result of the examination is that the boiler as is not fit to use and poses danger to the inhabitants. This is due to the fact that pressure within the boiling chamber has been purposefully set too low to reduce the otherwise too high CO2 emission, thus generating an explosive mixture within the boiling chamber. This is practically speaking fraud and I am all but happy about this. We will replace the boiler this week

Apparently you either buy from someone awful or the person who buys yours is awful!

Poor you studious you seem like the sort of person I'd love to buy from! The previous owners of our home left it really dirty hey ho!

Oh and four laura Ashley mirrors that they asked could stay.

I don't think you've done anything wrong in asking for advice on MN; they are the ones making themselves look like idiots. I'm sure it's not of interest to the DM anyway as it doesn't involve parenting choices or any opportunity to castigate a mother

I didn't lie about anything, I am confident of that. I sent last service sheet and proof of payment.

Ps next time you move please could we have first dibs?

I think you should ask them to contact their solicitor if they have any further issues
They sound very cluelas

Indeed slightly

Tell them to go via your solicitors and block them. Fucking chancers!

I'm really sorry OP - they sound horrible and you sound absolutely lovely

I honestly am not lovely, feel like a mug though.

Thank you very much for the support, dh is just a bit sick of me ranting. to all of you.

Refer them to the report their solicitor should have prepared for them. It was up to them to ensure they were happy with everything before they committed to purchase. Caveat emptor as others have stated. Then write to them requesting that they stop contacting you direct or you will report them for harrassment. If they wish to pursue matters they need to do so through the proper channels.

Honestly - disconnect as they are just plain wrong. You had the boiler serviced in good faith. Waste no more of your time and energy on this. They sound like total idiots who are now preying on your good nature.

I guess you have to hold onto the fact that you did the really good thing and it shows the type of person you are. They threw it back in your face and that reflects them, but you have the moral high ground, so feel good about that.

They really don't understand what owning a home means, they are now responsible for their own home. Hopefully one day they will look back and see what idiots they have been!

Yes, Studious, our new neighbours ALL came out to meet us after 10 minutes of the alarm blaring away!
Your house looks immaculate. They were very lucky!
I'd be blocking their emails from now on.

my DH would be like that too. It's even more annoying when they won't join in

What a cheek! Bought as seen, or surveyed. I wouldn't even answer any emails. You sound as if you have done more than required.

Our, recent vendors left some lovely fittings, but also an alarm that went off all the time and was so badly wired that the sevive engineer would not touch it. It could have caused a fire! New alarm installed.
Also the wood burning stove was illegally installed and the HETAS engineer wouldn't service that either! New one being installed.
Then the shower tap broke!
Hey, ho, all the fun of moving house!
Ignore the chancers!

Next email you get, just reply: "Lol."

I know dh is like 'leave it' but I can't.
I don't like to block estate agent, I have asked them not to keep contacting me about things.

They don't seem to understand the difference between owning and renting!

If you are going to respond at all keep it very factual. Eg "prior to exchange I provided documentation regarding the last boiler service in January 2016. I am unable to assist further".

Our current house has all manner of issues that were not apparent before completion. They are our problem. At our last house no keys were left for the Blackfoot so the lock had to be drilled out and replaced and the boiler started leaking in the first week. The keys we contacted the vendor about as all keys were supposed to be left but there was nothing we could do when they said they had and the boiler was our problem although we suspect they sabotaged it because we drove them down on price .

It may not be the right thing to do but I think I would write to them telling them just how much more you have left and done for them, attach a monetary value to that then go on to tell them that everything has been done to proper standards, their surveyor should have checked that and they should take up any complaints with him after getting 2 or 3 opinions to save them making fools of themselves when cowboys try to rip them off. End it with the contact only through solicitors from now on bit

If they are used to renting then they probably think complaining about everything will somehow achieve something, however they have no legal recourse upon you now that the sale has gone through as all this should have been picked up/addressed prior to the sale by their surveyor/solicitor. That is if it was even true, which it's not so you have nothing to worry about. Tell them anymore emails will be viewed as harassment and to only contact through a solicitor. Try not to worry - they are just unpleasant people trying it on. I've met a few of these in my time, it's upsetting when you are an honest decent person to face these kind of hostile accusations but try not to worry as they will give up eventually.

I have paid my solicitor now for the sake although he is dealing with the ongoing purchase. I just fear I will start getting charged more to deal with these two.
Ugh, I wish I had brought my lovely iron plant supports now too. I feel like going back and stealing them at night.

**sale

I see where you are coming from Kummerspeck, but the best thing to do is not to enter into correspondence of that sort. They'll just turn it round on the OP and say she begrudges having left various items and has therefore sabotaged the place, or some such rubbish! Plus they will know they are getting to her.