reastie I'm so pleased the kitchen is looking good. You must be excited!
americanexpat it's very disheartening when you constantly feel like every day is a fight waiting to happen.
We went through a sticky patch with Anna a few months ago especially with biting and completely ignoring everything I said/asked - refusing to hold hands, bolting away in carpark etc. We're through it now, I don't think I realised how stressful it was at the time. Mr W is here so intermittenly sometimes that I do most of the hard work
. We were out for the day yesterday and he said "God, wasn't Anna so good today", I seethed - I think he actually thought that she had just calmed down, listened more completely of her own accord. He got a look that would have withered the dead.
After all that waffling I have no real advice
I don't do the time out/step thing at all. I never found it helpful, but just to stress it was probably a mixture of mine and Olivias personality that nic nayed it. When Anna would bite, throw, nip etc, I told her off. I sat her on the sofa, told her off "No Anna, that is not nice, we don't do that. You've hurt Sofia/Olivia" and then I would walk away. All our ground floor - living area, kitchen, dining room are all in one - open plan living I believe its called
, so I can take myself off into a corner and ignore her until she said sorry. She could wander about etc but I wouldn't interact with her until she knew her behaviour was not on. God, it sounds dreadful when I read it back 
grannyapple I've pmed you, I'm a nosy cat 
Sofia is doing a tennis camp this week, 3 hours every afternoon, she knackered, I practically had to carry her to her room!
Olivia has her preop tomorrow afternoon, so fingers crossed she gets her date soon and joy I've a smear test 