McDreamy - hope you're OK
I believe the quarter was on Annes Close. Sadly it's not the first one to burn down - one did whilst we were out there, but AFAIK, this is the first one with fatalities. It's so unbelievably sad. The poor mum, she must be in pieces. There have been a few fatalities recently out there of single men, which is really awful, but for me, this seems far worse.
Loopy - things have got a lot worse now it's all been centralised at Warminster. It was so much better when you had local forces families officers who knew what was going on. Things like this wouldn't have happened, and standards were a lot higher. You had to leave your quarter in tip top condition, but at least it meant you usually got one in the same condition. Anyway, if you pitch up and it is terrible, you can ask if there is anything else. Also, you could request that the quarter is cleaned before your stuff is moved in (so much harder to do afterwards). Even an hour or two can make a real difference. If you end up doing this yourself, then make sure you request a rent rebate by way of compensation.
It's not too hard to withhold the garage rent. You can choose to not have your garage at any time, and then you don't pay for it, so you could just request to not have your garage until the problem is rectified. Rent for the actual quarter is different.
Loopymumsy - my only advice would be to try and take over the quarter before your furniture arrives. Remember if your move is at service expense, you should be entitled to one night in a hotel at service expense as well. If you can take the quarter over the morning before your furniture arrives, then at least you've got a chance to sort out any major problems that might arise. Fingers crossed it all goes well for you.
We've now got our date for moving - our furniture is being collected on the 20th April. Aaarrgghhh best get packing!