I'm not an NCT member but I do know a little bit about risk analysis
One tragic incident after years and years of safe use does not automatically make a product dangerous.
Can you confirm that you understand this?
Equallly, safety assessments and risk assessments are done using usual and likely use and behaviours. They don't take into account every single possible eventuality than anyone can dream up.
Can you confirm that you understand this also?
So when a manufacturer issues instructions on how to use a product, they are a) not giving any guarantees that it will be 100% safe and 100% not cause death if used this way and b) basing the advice on available evidence at that time.
Occasionally, tragic things happen. Babies are left asleep for too long in car seats and suffocate, for example. Or the incident with the Bed Nest.
In light of this, manufacturers can look at whether this is because of a fundemental flaw in the product, a failing of user behaviour or a combination of both.
If it is a fundemental design flaw that renders a product dangerous, there is a safety recall. You will note that this hasn't happened here, so that tells you all your need to know about the actual risk this product poses - minuscule.
I still can't get my head around your bizarre insistence that the company needs to apologise to people who haven't had any ill effects.
If i go to a restaurant and have a lovely meal, should the restaurant call me up to apologise 2 years later when someone else has been there and got food poisoning?
Your attitude is the reason ambulance chasing law firms exist and the reason schools get sued when a kid falls over and grazes a knee or gets stung by a wasp.
Life is not guaranteed safe. Sometimes bad things happen.
Blaming instruction leaflets and mounting your crazy one-woman vendetta against a charity is doing nothing. I'm sure the family would be a bit mortified for highlighting their mistakes to people who would otherwise have put this down as an unavoidable tragedy