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Original poster

Blinking effing Amazon

58 replies

codswallop · 15/12/2003 14:23

Have ordered 85 quids worth of stuff on 2nd of Dec and it has still not come - says on the page due on the 10th(!)

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Crunchie · 15/12/2003 14:25

Email them, keep irriating them, find out when it was dispatched and tell them it must be lost in the post and you want to re-order with 24 hr delivery unless they arrive by Wednesday.

I found they were really quick at sorting problems if they know about them!! Although a refund did take about 2 - 3 weeks to process.

BadHair · 15/12/2003 14:26

Took 3 weeks for me to get a CD that said 10 days. I swear my constant nagging only made them delay it more. They probably spat in the wrapper too if I did but know it.

StressyHead · 15/12/2003 14:27

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harman · 15/12/2003 14:29

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Original poster
codswallop · 15/12/2003 14:30

have just e mailed them 10 times - the same message

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Original poster
codswallop · 15/12/2003 14:31

that shoul d get a result

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motherinferior · 15/12/2003 14:43

Beware the Wrath of Cod

Original poster
codswallop · 15/12/2003 14:44

too right - got 50% discount in Puzza hut yest

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SenoraPostrophe · 15/12/2003 14:47

coddy - don't know how good they are at emails, but they are fantastic on the phone. I've had two parcels replaced so far (I order a lot ) and the second one was actually my fault - I didn't take the ticket to the post office in time.

Does it say they've been despatched?

Original poster
codswallop · 15/12/2003 15:05

No ..
whats the number?

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Original poster
codswallop · 15/12/2003 15:06

its says it will arrive last monday (!)

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Crunchie · 15/12/2003 15:18

I couldn't find a phone number, but if they say it's been dispatched then it MUST be lost.

SenoraPostrophe · 15/12/2003 15:28

damn - the must have closed the call centre - there used to be a phone number on the order confirmation email. I guess you need to wait for a reply to your email.

Original poster
codswallop · 15/12/2003 15:33

No that was the estimated time - it hadnt been disp[atched!!

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Original poster
codswallop · 15/12/2003 15:34

ok

theres a prize for anyone who can find the number!

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Original poster
codswallop · 15/12/2003 15:36

i win i found it

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Original poster
codswallop · 15/12/2003 15:43

I rang them - very helpful

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janh · 15/12/2003 15:44

Thanks for starting this, coddy - I ordered some stuff on the 9th, assuming it would easily get here on time, have just checked and despatch date is 18th-25th, arrival date 19th-28th. Bastards.

If anyone wants popular CDs/DVDs/games I can recommend play.com - cheap, quick and no p&p. (But CDs are described as possibly having different playing order, if not some different tracks, because they're not sourced in the UK - only come from Jersey though so import duty doesn't seem to be an issue.)

twiglett · 15/12/2003 15:48

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Original poster
codswallop · 15/12/2003 15:49

Customer Service can be reached from Monday to Friday,
8:00 am -- 6:00 pm (GMT)

Phone (from within the UK): 0800 279 6620

Phone (outside the UK): +44 20 8636 9451

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Epigirl · 15/12/2003 15:57

Can recommend cd wow for cds and dvds, have had brilliant service from them personally and like the fact that delivery is included in the price shown.

JanHR · 15/12/2003 16:14

Another vote for play.com DP uses them all the time.
Each item is shipped seperately, so if you order 5 items you get 5 different packages.

Hayls · 15/12/2003 16:21

I just spent a fortune on CDs from Amazon and finally got round to listening to all of them- except one because they'd sent a blank case! SO my advice is to check the CD's are in the cases. I emailed them and they have promised to send another one out but want the blank case back

bluestar · 15/12/2003 16:22

I ordered stuff from Amazon on 2 occasions and both arrived very quickly. Just ordered more stuff so hope I am not made to eat my words!

Twinkie · 15/12/2003 16:29

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