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Blinking effing Amazon

58 replies

codswallop · 15/12/2003 14:23

Have ordered 85 quids worth of stuff on 2nd of Dec and it has still not come - says on the page due on the 10th(!)

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GeorginaA · 15/12/2003 16:32

At least they leave you a card, Twinkie

We've had no end of problems where they just abandon the parcel on the doorstep without even ringing the doorbell. If we're lucky, I'm in and I manage to find it relatively soon we're okay (or sometimes I hear the van and pointedly open the door and wait for them), otherwise they have a tendency to go walkies...

codswallop · 15/12/2003 17:02

so my oreder had been sidelined and will arrive at he end of this week....

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marthamoo · 15/12/2003 17:12

I've had these sort of problems with Amazon too. And Parcel Force! They are hopeless. They left £700 of digital camcorder (ordered from Amazon) in our back garden (our back garden has open access from the road). Unbelievable.

Davros · 15/12/2003 19:35

Me too! I blame Parcelforce though. I got the tracking number from Amazon and it says it went out on their van twice (mid Nov) but when I rang Cust Svs they said it had gone on the van but they've been too busy to actually try to deliver! Therefore they have never left me a card and obviously want me to collect and do their work for them. I won't, I've reordered from Amazon foc, just hope it comes. Will try the other websites now. Thanks for posting them.

Paula71 · 15/12/2003 19:43

I would never use parcelforce but for a different reason. Before ds twins came along I owned a beloved little Ford Ka.

One day I was home from work and noticed a parcelforce lorry on the street outside. I didn't pay too much notice until I went out to do the shopping and found the front of my Ka all smashed. The people in the shop across the road witness the woman driving the lorry hadn't left herself enough room and whacked my car. Then she buggered off.

I phoned their customer service. Apparently this happens a lot. I told them I had witnesses in the shop across the road and a couple of neighbours. Parcelforce queried the driver who denied it (of course she did.) They then changed their attitude to me and it was "well, we have the money and lawyers to go to court so prove it."

We don't have the money or the lawyers so ended up £800 out of pocket.

So parcelforce, just don't go there!

Paula71 · 15/12/2003 19:45

I would never use parcelforce but for a different reason. Before ds twins came along I owned a beloved little Ford Ka.

One day I was home from work and noticed a parcelforce lorry on the street outside. I didn't pay too much notice until I went out to do the shopping and found the front of my Ka all smashed. The people in the shop across the road witness the woman driving the lorry hadn't left herself enough room and whacked my car. Then she buggered off.

I phoned their customer service. Apparently this happens a lot. I told them I had witnesses in the shop across the road and a couple of neighbours. Parcelforce queried the driver who denied it (of course she did.) They then changed their attitude to me and it was "well, we have the money and lawyers to go to court so prove it."

We don't have the money or the lawyers so ended up £800 out of pocket.

So parcelforce, just don't go there!

pupuce · 15/12/2003 20:14

I have had so many problems with Amazon - I just don't order anymore.... they messed up big time a big order I made last year (£500!) and I had no apologies or even small gesture.... it was a complete nightmare. The Christmas order was compleetly messed up too... so I really have decided to NOT order from them anymore.

Lisa78 · 15/12/2003 21:16

Parcel Force? Parcel FARCE more like, I hate them!

GeorginaA · 15/12/2003 21:20

There's only one company WORSE than Parcel Force ... and that's White Arrow. Don't even get me STARTED on how utterly crap they are...

Lisa78 · 15/12/2003 21:31

Go on, GeorginaA, get started!

GeorginaA · 15/12/2003 21:38

Well apart from them losing parcels (and not knowing which depot actually had them), prewriting the "we missed you labels" before they'd even rang the doorbell, never EVER delivering anything first time (despite me being a SAHM and not out that often!), only seeming to have 1 delivery in our area a week (I swear they would collect up parcels until they had a reasonable amount to deliver in the area before doing a round - so many things took 2 weeks to deliver when I'd had the despatch email after 24hrs), a simple inability to check if my housebound neighbour would mind looking after my parcel for me and their depot being miles away they're fine

Batters · 16/12/2003 09:35

This reply has been deleted

Message withdrawn at poster's request.

Twinkie · 16/12/2003 09:43

Message withdrawn

StressyHead · 16/12/2003 09:55

message withdrawn

Janh · 16/12/2003 10:14

There is a row of houses at the top of our road which has the same address as us, only with "Road" missing - completely different postcode though. The house with the matching number to ours bought a slide from a catalogue - without even ringing our front doorbell, WhiteArrowMan came in the back yard and left it in the shed.

Stressyhead's dining set will be in someone else's garden and Batters' king size sheets will have gone through someone else's king-size letterbox (as if!!!) Must cost them a fortune. I hope.

turnupthebass · 16/12/2003 12:19

The amazon orders I've made recently have been delivered by Omega Express - I assumed they stopped using Royal Mail during the strikes?

All have now arrived - though I did have to go 15 miles to collect one, as they refused to redeliver to my work address ("can only deliver to the address printed on...etc".

Sounds like I've been lucky!!

fisil · 16/12/2003 12:24

Omega Express - don't get me started. Failed to turn up to pick up our broken car seat. When I rang they said they had just forgotten. When I said that this wasn't acceptable, and could they come and get it now, they said no, they'd be over sometime tomorrow. When I said this wasn't acceptable they hung up!!!!!

Rae1973 · 16/12/2003 12:59

I refuse point blank to have anything to do with Amazon after what was in the news and papers about them earlier this year - disgusting!

codswallop · 16/12/2003 13:01

what?

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Batters · 16/12/2003 13:02

This reply has been deleted

Message withdrawn at poster's request.

MincePie · 16/12/2003 13:21

I think she means the paedophile stuff?

Tissy · 16/12/2003 13:25

What paedophile stuff????

MincePie · 16/12/2003 13:31

Here

StressyHead · 16/12/2003 13:34

message withdrawn

codswallop · 16/12/2003 13:37

BIg freedom of speech row coming on...NOT that I condone Paedophilia.

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