NOW CLOSED Halos N Horns product test feedback thread

[KatieBMumsnet]

This thread is for the 200 Mumsnetters who are trying out the Halos N Horns Zingy Orange Hair & Body Wash with their DC. Below are some questions to get you started but please feel free to leave any other comments you may have too. Everyone who adds their comments to this thread will be entered into a prize draw to win a bundle of baby and toddler educational bath toys and a children's digital camera (RRP £105).

Questions

Q1. What were your first impressions of the product? What did you like? Was there anything you didn't like? How did it compare with other products you've tried?

Q2. How about your DC - was there anything they liked or disliked about the product (if they're not old enough to tell you what they thought, then your interpretation of their opinion is fine!)? Would you say it made bath time more fun at all? If so, why? If not, why not?

Q3. Overall, how did the product perform? Did it clean your child well? Was it easy to use or not? Did you find you used about the right amount to start with or did it take a few goes to get this right?

Q4. What did you think of the fragrance? Can you think of any other fragrances that you'd like Halos N Horns to use?

Q5. Is there anything about the product and/or its packaging that you think could be improved? If so, what and how?

Q6. Do you think you'd use this product again? If so, why? If not, why not?

Q7. If it came up in conversation, do you think you'd recommend Halos N Horns Zingy Orange Hair & Body Wash to your friends who have children? If so, why? If not, why not?

Thank you for taking part and good luck with the prize draw!
MNHQ

Sorry I'm so late! I usually bathe DD 17 months in plain water, using Johnson's baby wash the odd time she does get covered in mud so this was a real departure for us:

Q1. What were your first impressions of the product? What did you like? Was there anything you didn't like? How did it compare with other products you've tried?

Lovely simple packaging, really liked the colours and size. Not familiar with other brands as dont use any other soaps on DD but it was refreshing to see something other than the ubitiquous Johnson's packaging.

Q2. How about your DC - was there anything they liked or disliked about the product (if they're not old enough to tell you what they thought, then your interpretation of their opinion is fine!)? Would you say it made bath time more fun at all? If so, why? If not, why not?

Definitely more fun as was a real novelty for DD who wanted to eat it!

Q3. Overall, how did the product perform? Did it clean your child well? Was it easy to use or not? Did you find you used about the right amount to start with or did it take a few goes to get this right?

Easy to use and DD smelled lovely and fresh, liked it a lot.

Q4. What did you think of the fragrance? Can you think of any other fragrances that you'd like Halos N Horns to use?

Love the fruitness, suitable for a child. Perhaps Apple, Grapefruit or Cherry fragrances too?

Q5. Is there anything about the product and/or its packaging that you think could be improved? If so, what and how?

n/a

Q6. Do you think you'd use this product again? If so, why? If not, why not?

Yes defintiely would - not at every bath time as don't think young baby skin needs it but when she is particularly mucky.

Q7. If it came up in conversation, do you think you'd recommend Halos N Horns Zingy Orange Hair & Body Wash to your friends who have children? If so, why? If not, why not?

Yes as smells lovely and not very synthetic

An extra comment - I was reading the shower gel bottle while the kids were in the bath the other day and noticed it had 'dermopaedic' on the front.

Is that really a real medical word with a genuine specific meaning or is it just sticking medical terms for skin and kids related together to try to give it some quasi-medical status as to being approved?

I'm happy to be told I'm wrong but from just looking at it briefly (as I would do if I was browsing for a new shower gel in the shop) I have assumed the later as there didn't seem to be anything easily visible to say why it was dermopaedic and by what criteria this is judged/awarded etc.... Would put me off rather than encourage me tbh as I'd think you were trying to look good with big words that didn't mean anything specific.

Another comment - the last, sorry!

Looking at the shower gel bottle again last night and realised that I'd forgotten to include something about the back of the bottle...

There's a big box that you see as soon as you turn the tube over that lists all the nasties. BUT it looks like an ingredients box - you actually have to read the tiny print above it to discover that actually these are all the baddies that are not in the tube. And in the shop there's a good chance that I'm just going to scan it quickly rather than read the tiny print there and then, which means I'm left thinking that it contains the things listed that you've given lots of prominence to. The actual ingredients list is hidden down at the bottom of the tube and is again something that you have to hunt for and read rather than being able to see when scanning quickly - which means that there is nothing easily visible to counteract the fact that this is not the ingredients box.

If you tweaked the tiny text at the top so that instead of finishing with a colon (or was it a semi colon - wasn't sure from the printing but think it should have been a colon!) you finished with a statement to say

If you then had a big 'NO' in the box with the list of nasties, you could see and know at a glance all the things that aren't included in the shower gel - no possibility of confusing it with the list of ingredients. It would also be an important part of your selling point all in one place, rather than split over two different components within the design with a chance of being misunderstood, particularly when people are looking at it in a hurry.

Hope this makes sense. In 'real life' I'm a user experience consultant and have spent a lot of time trying to make sure clients (and their designers!) understand the differences between being able to 'see' stuff versus having to 'read' stuff and how important it is, especially when there us no guarantee that people are going to spend any time reading stuff- you want them to be able to 'see' the most important points at a glance. Most of the time I work on websites but it equally applies to packaging!