British Gas are bastards and i hate them and they smell of poo.

[NewspiritsFromOldghosts]

Checked online banking this morning, as i do every day.

My normal direct debit to BG is £60 per month Gas and £57 per month Electricity. Got the last 1/4ly bill Sept so the monthly amount hasn't changed and i haven't been notified of any intention to change.

The fucking twats have taken £108 for the Gas and £59 for the elctricity. Whenh i phoned them up the nob on the phone told me that "they" have decided that from now on my monthly bill will be £108 for gas and £80 for electric as "i might use more energy in the future".

The over payment has actually left me in credit for both bills.

I have cancelled said direct debit and am switching.

It's only two months ago they took my monthly payment 6 times in one month!

[jumpingbeans]

lmao @ Miss-ing money,

[mamalovesmambo]

ROFL, can't breath

[Bramshott]

He can comment to YOU about individual cases though surely, as you are the individual in question

He can just let the rest of us know about the obscene profits!

[NewspiritsFromOldghosts]

BG man has told me to stop being childish or he will "terminate" me.

I've told him i have children and that would be very cruel.

[needmorecoffee]

I'm bored, might call BG and tell them I would never use their company not ever!

[mamalovesmambo]

Go EON lady!! - I can't stop laughing. OK, now stat humming in a deep continuous tone.

[NewspiritsFromOldghosts]

NMC - tell him you have just read a "new review online"

[jumpingbeans]

Bloody hell, he's Arnie

[mamalovesmambo]

Oh what a fucking wanker kill joy stuffy twat. Tell him you have medical condition, opposite of tourettes, you randomly spout prayers instead of swearing.

[NewspiritsFromOldghosts]

ok am humming in a monotone, he is loudly telling me why i have two meters, it's my fault apparently, i think he is close to the edge.
Eon lady has asked if you can all wave lighters in the air to support me

[needmorecoffee]

your a customer. remind him he has to be nice so ner ner

[mamalovesmambo]

(sways with lighter)....all we are saaaaaying, is give new a chance...... all we are saaaaying (etc!)

[sb6699]

Wonder if call centre operators from BG and EON are secretly lurking on this thread

Would so love to be a fly on the wall in their offices if they are!!!

[littlerach]

This is hysterical.

I am rofling really now!!!

BG are so crap.
WE have no gas yet they kept sending us details on how or swap with them..
And when we mmoved here they kept dd ing someone who lived here hundreds of years ago even though we told them they didn't live here.

And they sent us a bill for £2K when we weren't with them.

[mamalovesmambo]

Tell BG "respect maa authority"

[littlerach]

BTW, (E ON Lady)

We are with EON and they are very good so far.

Even better now I've raed this.

[Tortington]

eon lady no one has lighters anymore

[mamalovesmambo]

tell him "gas is like a box of chocolates, you never know how it expensive it will get"

[needmorecoffee]

just told DH and he reminded me of the trouble we had when we moved house and BG acccpted the new tenants inaccurate reading - a meter reading that the meter hadn't even reached yet and sent us a bill for 5 zillion pounds and refused to send a reader round. We went and looked and it wouldn't reach that reading for nother 5 years!
The BG man was rude and patronising and it took months to clear up. Guess who aren't BG customers any more....

[Tortington]

omg the BG man is the answer to the eternal cat football question fucker

[Tortington]

beware it might turn nasty

[Hassled]

I'd like to give British Gas my very best wishes - have had the shittest of shit mornings and thanks to them am now giggling to myself like a loon - thanks BG

[NewspiritsFromOldghosts]

BG man has terminated me. His head exploded and he hung up.

In his words;
"if you must persist in this childish and quite frankly provocative behaviour i will refuse to deal with you."

In my words;
"so does that mean i haven't earned any bees with my special brand of honey then?"

him;
"click... burrrrrrr"

Eon lady has told me they will release balloons for me if we record a single. Is loving the lighters.

Well this is a sad end to a traumatic period of my life, i feel violated but i know that one day i will taste the fruits of freedom and you, my fellow mumsnetters and Eon ladies alike will be there to welcome me with open arms.

[mamalovesmambo]

OK, muster up a little of your own gas, sit on the phone (yes, actually sit on it), and let rip then get back on the phone as if nothing happened.

[needmorecoffee]

now you complain to his manager that he dissed a customer and didn't sort out your complaint.
When can you leave BG?