Oh my goodness, loads ,(worked in a nursery, DWP, children's home and now probation)
In nursery, a mum kicking off because her 3yr old had lost her hair clips in the garden and she kicked off such a fuss that staff stayed half hour searching for the bloody things
DWP - a man had threatened to kill an assessor so understandably they would'nt go to his home. He was housebound and it was all my fault apparently.
Claimant phoned about ESA. Explained he had the wrong phone number and to call X. He ranted a full 10mkns and shouted that were all the government so why can't I stop being lazy and help him
Claimant wanting an advance payment to pay fine or he's going to jail. Explained not possible. Told I am personally sending him to prison.
Claimant rang shouting over money. Explained the appeal process, gave phone numbers and tips ,(much more than colleagues did) , very helpful, she then screamed she couldn't pay her rent and when I grew up dear I'd understand
Man in all seriousness quite baffled and angry as to why Theresa may, amber Rudd, the head of Welsh police, Jeremy Corbyn and the queen, hadnt got back to him regarding his complaint over his money being stopped. Not as though the PM has other things to do such as Brexit, managing terrorists, police cuts etc is it?
Madness