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Aibu to ask for the most "WTF" complaints

532 replies

HouseholdPlantMurderer · 17/08/2019 10:49

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Aibu to ask for the most "WTF" complaints
OP posts:
SciFiScream · 20/08/2019 20:15

Oh I have one! An American tourist asked me where the rounds for the One O'Clock Gun landed!!! 🤣🤣🤣🤣🤣🤣🤣

Tink1990 · 20/08/2019 21:53

These are brilliant yet awful! Some people eh!

MrsS92 · 20/08/2019 22:44

When I worked in a private day nursery I had a parent shout at me because I had put her daughter into her spare clothes after an accident and the outfit didn’t “go”.
She was stamping her feet and everything the mother not the child.
I’ve also had parents complain about the activities offered because we should of been teaching them to read and write, not playing! ( I worked in the baby room at this point Hmm)
These are just the first two that spring to mind, so many over the years working in childcare.

MissConductUS · 20/08/2019 22:52

If we're on to tourist stories I have dozens. I was coming out of St. Patrick's Cathedral in NYC on a Saturday and a British tourist rocked up and said she wanted to see the inside but didn't have time and wanted to know if it would be open the following day.

Limpshade · 21/08/2019 02:57

I took my mum out for a nice lunch on the day I left home for good - she was a bit emotional about it so I thought we'd have a little celebration together. Unfortunately we ended up near to a table of absolute wallies.

They were convinced they had arrived before us (not sure how, we were on a sofa bench facing the door) and complained to the young staff that how dare we get served before them. The staff said the same - that we had ordered before them - so they took they ire out on us instead, shouting at each other for our benefit about how we'd jumped the queue for food.

At one point the woman came over and jabbed her finger at my mum's plate and said, "That should have been MY lunch". I asked her (very politely, considering the circumstances) to please allow us to eat in peace, so she returned to her table and yelled loudly until we left about how awful we were and how "that one" (me) "must be on her period!"

My poor mum was in bits by the time we got to the car. Still makes me angry when I think about it Angry

Mermaidoutofwater · 21/08/2019 03:41

Similar to @AnnaMagnani - I was on a night shift so skeleton staff, patient was unresponsive and code team on the ward. We were attempting to resuscitate the patient when another patient walked into the bay, saw the situation, complained that no one was answering his call bell and loudly demanded someone make him a cup of tea immediately.

crazycatgal · 21/08/2019 08:15

@Limpshade I can't believe that the staff didn't ask them to leave, how awful.

thetemptationofchocolate · 21/08/2019 11:04

Many years ago I worked in a council office. It was near a waterworks, and one morning a huge water main burst. I ad to walk to work as the railway line was under feet of water. When I reached the town I found the building I worked in was also surrounded by feet of water, so I went to the nearest council building and was sent to help out in yet another place.
However, when our building opened later on, someone complained that we should have waded through it to open up. He had fishing waders and had ploughed through the flood, he was irate that none of us had done the same :) I should add, this was years before the 'net, so I had no idea about any of this until the train never showed up.

MarySibleysFamiliar · 21/08/2019 12:07

I used to run a B&B and got some bloody awful guests.

My first was a belter. We hadn't opened yet for business but a man came banging on our kitchen window around 10pm wanting two rooms, one for him and one for his two friends. I explained that we weren't open yet (paint wasn't even dry in some rooms) but he said they had nowhere else to go. I agreed but warned him that although we had fruit juices, porridge, muesli, cereals (huge selection) and plenty of bread/toast, we only had bacon and a couple of eggs. No full breakfasts. I offered the rooms at a reduced rate because of that.

In the morning he did nothing but complain. The bed was lumpy (it wasn't. It was very expensive and was brand new, never been slept in). He said the rooms were too dark (wtf?). We should have fresh milk in the rooms, not UHT portions.
His room didn't have a bin (his en-suite did), the kettle was cheap, the bed moved (they didn't), we should have a map of the local area on the wall, and then oddest of all, the little alarm clocks we provided didn't light up in the dark so you couldn't see the time. Bearing in mind they were on the bedside table under the lamp. All he needed to do was touch the base of the lamp and poof! An illuminated room and therefore, clock!

Breakfast was like a professional eating competition. All three ate over a dozen rashers of bacon each and complained when we ran out (huge catering pack gone in one sitting) and they somehow managed to go through two variety packs of cereals and a full Warburtons loaf. Honestly I don't know how they didn't throw up. I'm sure they took cereal packets away too.
So the complaining man and his friends got cheap rooms, stuffed themselves silly and even nicked extra food for later.

My first customers were dreadful. It almost put me off opening up the B&B.

springydaff · 21/08/2019 12:10

If we're on to tourist stories I have dozens. I was coming out of St. Patrick's Cathedral in NYC on a Saturday and a British tourist rocked up and said she wanted to see the inside but didn't have time and wanted to know if it would be open the following day.

What's wrong with that? And what's British got to do with it?

iklboo · 21/08/2019 13:33

Asking if a cathedral would be open on a Sunday? It's a bit.....obvious.

MissConductUS · 21/08/2019 13:43

What's wrong with that? And what's British got to do with it?

She asked the question about whether the church would be ope the following day on a Saturday. Christian churches have to be open on Sunday to conduct worship services. They are not just tourist attractions. St. Patrick's has thousands of people attending Catholic mass every Sunday. Churches in the US also commonly have a sign (as St. Patrick's does) by the main entrance that announces the times for such services. The sign at St. Pat's also offers tour times and the gift shop hours for everyday of the week.

Her nationality had some relevance simply do to the fact that she was from a country with a large Christian population cohort, so might reasonably be assumed to know that churches are generally open on a Sunday. If she had been Japanese the question would have been more understandable. Also, if you go up thread a bit, you'll see several posts where people specifically identified tourists saying or doing silly or odd things as American, so I assumed that MN'ers would consider it relevant.

myusernamewastakenbyme · 21/08/2019 14:10

I work in a bureau de change....its a small kiosk and we work alone.....our working hours are 8.30am till 6.00pm.....by law i have to take a lunch break and i put a clock up to advise customers of when i will return from my break....most days i return to angry customers demanding to know why im not open...ive even had customers contacting head office and making official complaints lol.

MrsBethel · 21/08/2019 15:16

.

Aibu to ask for the most "WTF" complaints
SistersOfPercy · 21/08/2019 15:29

American Bacon is amazing. Ocado used to sell it but don't anymore so if you can tell me where you're buying it from please?! Ta.

On topic.

Every Thursday at have half four a strange Gent used to pop his head around our shop door and ask if we sold chicken wire, then complain loudly when we told him no.

It was a Toy Shop.

Beesandcheese · 21/08/2019 15:31

But you wouldn't rock up at a catholic venue to just gawp if they were holding a service. It's disrespectful.

Jemtully · 21/08/2019 15:33

Hot day, put jugs of water with plenty of ice on the tables of a large party we had in. Water was too cold apparently 🙄

SchadenfreudePersonified · 21/08/2019 15:41

But you wouldn't rock up at a catholic venue to just gawp if they were holding a service. It's disrespectful.

THIS ^

I would have assumed that the enquirer was wondering if the cathedral was open for visitors/ tours on the Sunday, as opposed to services.

MeanLecturer · 21/08/2019 16:38

I teach a university course on Russian foreign policy. Once had a Russian student complain that I was not respectful enough of Vladimir Putin.

QualCheckBot · 21/08/2019 17:54

I had sort of similar MarySibley'sFamiliar but in relation to a property I was renovating in order to let out. It was reasonably far advanced and I used to stay in it and work on it in the evenings while I was working in X city. A temporary colleague on placement and I were quite friendly and we used to chat about our lives. It came out in conversation that I was going to be away for two weeks over Christmas and New Year and he pestered and pestered me until I reluctantly relented and said he could stay in my flat for 2 weeks for a tiny sum, I think it was £40 for him and his girlfriend per week, so £80 in total. This was 11 years ago.

I stressed to him and put it in writing that the property was not fully ready for occupation yet and that although safe, had no refrigerator and an incompletely stocked kitchen. (I had ordered a fridge which was due after New Year).

He and the girlfriend moved in. The very next day, I got a series of text messages complaining about the lack of wine glasses. The day after, they complained about the lack of fridge and asked if I could just buy and install a cheap one to keep them going. The day after that, they complained that the cutlery was quite cheap and there wasn't a full range of cooking utensils. On and on it went. Phone calls, text messages, it was never ending. They upset my DH so much they ruined our Christmas. I only didn't lose my temper with them because I was beginning to fear they would refuse to move out and would turn into squatters, and I didn't want him kicking off in my workplace or spreading rumours.

Thankfully, they did move out after the New Year.

I still got a phone call from his years later asking if I could write him a letter saying he had lived there for 6 months, to assist with some claim he was making. I said no, and put the phone down on him.

RunsForGummyBears · 21/08/2019 18:15

I know someone who complained that there were too many Americans in Hawaii! 🤭

scazlackabumdiyay · 21/08/2019 18:28

We had a medical emergency in our small, family run, shop. We had two ambulances in attendance and it was all a bit crazy. A customer emailed the next day to complain that the service had been a bit slow!

Thuglife · 21/08/2019 20:18

Have told this before on here but I had a patient complain about me because I told her to “ go away & no I wouldn’t make her a cup of coffee “ - I was performing chest compressions on another patient who had arrested at the time HmmGrin.

Crunchymum · 21/08/2019 21:46

@Yabadabadont

How could the bill not be split 4 ways? Confused

Lanurk · 22/08/2019 08:12

I work for a housing association taking emergency housing repairs calls out of hours. Some of the low high points include:

Being told they hope I died because I wouldn’t send someone out to look at their tv ariel. At half 8 at night. On Boxing Day. In the rain. SHe got her mum to call back and she tried the sympathy card, “but there’s 3 kids in there. What are they supposed to do with no tv?”.

A man phoned in with no water supply. Called the water board and they confirmed there was a burst pipe. Called him back and he demanded I personally come to his house to deliver him bottled water. When I explained I couldn’t he wrote a formal complaint about the fact that I was clearly racist and ableist as he was welsh and uses a cane (I didn’t know he had one!)

When I worked for a Scottish council I took a call from a local councillor in the middle of winter demanding I get the gritters out to grit his street. I explained it wasn’t possible as they were out doing the main roads and once they were satisfactorily gritted they’d move on to smaller roads. He then played the “do you know who I am” card and threatened my job. He demanded a supervisor when I responded that he was mr _ and that he lived on bla street and that all calls are recorded for training and monitoring purposes. Apparently he called me an impudent upstart in his complaint. My boss made a complaint against him for threatening a member of staff with unemployment if they didn’t break the rules for him. One of us got reprimanded by the head of the council and it wasn’t me Halo

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