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Aibu to ask for the most "WTF" complaints

532 replies

HouseholdPlantMurderer · 17/08/2019 10:49

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Aibu to ask for the most "WTF" complaints
OP posts:
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dreamingofmushrooms · 01/01/2020 02:15

I was once backstage chaperoning a local dance school show in a theatre when the fire alarms went off. We evacuated the entire place as soon as possible, the audience, the kids actually performing on stage whe the alarm went off, and everyone in all the dressing rooms. About two hundred children in all, some quite little. A mammoth undertaking and amazing that everyone was safely accounted for. While we were all stood outside and the fire brigade were still inside the building (false alarm fortunately) a parent who had been in the audience came up to me, absolutely furious that her precious child was standing outdoors in the cold dressed only in ballet shoes and a leotard.
I less than politely suggested to her that perhaps she would like to be a volunteer chaperone the next time her little darling was in a show.

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LuluJakey1 · 01/01/2020 00:11

@sueelleker I have no idea. He was an odd, elderly local Labour councillor. He described me to the Head as 'young, unmarried female' . I was irritated but it made me laugh. I was 33, married, had owned my own house for 10 years, lived independently since I was 18 and had a really responsible job.

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cakebythepound1234 · 31/12/2019 07:43

Worked in council housing a while ago. A family (2 adults, 2 young girls under 8) were allocated a 4 bedroom house. They were lucky to have been allocated this as really they were only entitled to a 2 bedroom house. 3 bedrooms were large enough to fit a double bed in while the 4th bedroom was a box room which could really only fit a single bed in. The family complained that they hadn't been given a larger 4th bedroom - the kids had a room each with double beds in, but they complained that when they had guests stay the kids would have to share a room as it wasn't fair to expect one of the kids to give up a room and sleep in the box room for the short time period they may have guests. They genuinely thought this was breaching their rights - I had to constantly remind them that had they not been so lucky they would have had a 2 bed house/flat and would have to put any guests up there on a sofa bed in the living room. Fell on flat ears, they sent all sorts of letters to the council asking to be moved to a bigger house, that this was affecting the mums MH, they couldn't be expected to live in such a small house. Gobsmacked at the lack of awareness from them of how lucky they had actually been!

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sueelleker · 31/12/2019 07:05

I think 'mank' covers it quite nicely. Did he think he was in the 1800's,where female teachers had to sign a good behaviour contract?

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LuluJakey1 · 31/12/2019 02:07

'a man' not 'a mank' Grin

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LuluJakey1 · 31/12/2019 02:05

DH and I were having a quiet drink one Friday night in a pub in our village (pre-DCs). I was a Deputy Head at the time. We left about half 9 to walk home.

Monday morning at work, the Head showed me an email received from a new school governor to inform him that the governor and his wife had seen me in a pub, drinking with a man,k on Saturday night and I had had 3 drinks in an hour. He felt it was inappropriate for an unmarried female school leader to be setting such a bad example.

I thought it was a joke but it wasn't. The Head told him to mind his own business.

DH and I were married, I kept my own name at work.

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Mrsmummy90 · 31/12/2019 01:50

Remembered yet another lol.

Dh is a dentist and when I had our dd this year, he obviously had to take the day off so all of his patients were rearranged.
He was back in work the next day and a patient whose appointment had been moved (literally to 24 hours later) was complaining that it was inconvenient to her that I'd gone into labour and said "couldn't your wife have kept her legs closed for another day???"

He was so shocked that he didn't even reply.

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Mrsmummy90 · 31/12/2019 01:22

Just remembered when I was a manager of a charity shop, an old lady was having a go at me saying how awful I was for not being able to get a real job and how I must be on benefits if I'm volunteering.
I explained to her that I was in fact the manager and it was a paid position.
She then started to have a go at me for 'taking money from a charity'.
🙄🤦‍♀️

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Mrsmummy90 · 31/12/2019 01:10

I worked in a bar and a customer asked me to change the music. I told him I wasn't allowed to do that (manager had a strict 'no one touch the computer' rule 🙄)
He then proceeded to tell me that he was a policeman and could have me arrested for not changing the music.

My exact words were "for all I care, you could be the Queen. Go fuck yourself"

Thankfully my boss told him to do one as well 😂

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HopeItComesWithBatteries · 19/12/2019 17:12

Some years ago I was asked to do some first round interviews for a pretty decent job, as the company MD was snowed under with work. One candidate, an older gentleman, had clearly been out of work for a while and had had a really difficult year with various family issues etc. He poured his heart out to me and I took extra time to listen to his troubles so he could get them off his chest, after I had asked him the standard interview questions. We parted very amicably.

As it happened there were other better qualified candidates for the role, so he didn’t make the next stage of the recruitment process. The company MD then received a truly excoriating letter about the “girl” who had interviewed him and how very unprofessional she was, didn’t know what she was doing and how he was absolutely the right person for the position ( which required a high level of interpersonal skills).

Unfortunately for him the MD gave a wry chuckle before handing it straight over to me to respond. As my husband of 15 years he had more faith in my judgment.

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AlbusSeverusMalfoy · 17/12/2019 17:32

I once had a customer complain and shout at me because they only had one small item but the que was really long and they'd left their baby alone in the car.
It took all I could muster not to swing for the twat AngryConfused

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doxxed · 12/12/2019 22:10

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This has been withdrawn by MNHQ for privacy reasons.

doxxed · 12/12/2019 21:36

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Kerrence12 · 12/12/2019 20:29

A couple of years back we had a patient who collapsed and had a cardiac arrest at reception of our GP practice. Cue all doctors and nurses running from all directions, patients directed out of the way, paramedics etc trying to save this poor chap. Once he was stable and taken off to A&E, we were all clearing up when a patient came to the desk to ask when he was going to be seen as he had been waiting over 30 minutes for his appointment. The receptionist politely explained, as you can see there has been a medical emergency and all clinics will be delayed. You're welcome to continue waiting or we can rebook you if you can't stay any longer. To which he replied "why didn't you tell me when I booked in that I would be kept waiting!?" The receptionist reiterated what she said and he agreed to wait.

I was the lucky girl he was due to see for a routine BP check. When I called him in, I was still visibly shaking and quite worried about the poor man with the cardiac arrest, (being in a GP surgery you don't see cardiac arrests very often and I was quite new to the nursing team) he then continued to complain to me about how late I was seeing him and why couldn't I step away to see him quickly and then go back to assisting with CPR!

There really are no words!

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jiminypong · 22/10/2019 16:32

So, I used to work in advertising at a local paper and we were doing a special spread for a local food festival. Sold some advertising to a local beef producer who had a very specific breed of cows. He wanted the cows to appear in his advert but didn't have any images he could send over (camera phones were in their infancy at this point). The art department basically trawled every image site going to find these cows, created the advert and it ran. It's important to note at this point the customer saw a proof of the advert (or at least approved what I sent over, whether or not he checked it is enough another thing but he accepted it as was). Turns out they were not the right breed of cow and this particular breed used in the image had horns pointing the wrong way. Cue very angry customer ringing and screaming at me down the phone that everybody laughed at him and that he couldn't show his face to the other farmers anymore and started to rant about defamation etc. I was a young and naive 20 year old and cried my eyes out at the time. Thankfully all was resolved with some free ads with the "correct" cow but I still have the odd giggle over a decade later about the "wrong kind of cow".

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00Sassy · 22/10/2019 16:14

Our postman told me today that yesterday he was approached by a lady asking for directions.
She’d just got off a train and needed to catch a bus for the remainder of her journey so asked him where the closest stop for the bus to nearby town was as it’s leaving the station in 10 minutes.
He replied that he didn’t know the route that that particular bus took but that the bus station was only 5 minutes away so she should make it and began to give directions to the station.
She stopped him and shouted ‘I asked where the bus stops, not where the bus station is, why are you telling me where the station is?!!’
He explained again and she said ‘why on earth don’t you know where the bus stops are for God’s sake?!!’
He replied that he works for Royal Mail, not the bus company and she flounced off in the opposite direction from the bus station Grin

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Livpool · 21/10/2019 18:42

I used to work in John Lewis. After Christmas a completely bonkers woman came in and wanted to exchange a present.

However, she had an Argos own brand CD player that she wanted to swap for a big brand. I said no we obviously didn't stock Argos own brand items and she refused to move and wanted to know how I was going to do. She had a tantrum!

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Blastnamechangeagain · 21/10/2019 13:58

Admitted sick child middle of the night to very busy ward. Parent given put you up bed next to child etc. ( NHS Hospital short staffed and very busy).
Parent complained her bed wasn’t comfortable and we couldn’t supply a cooked meal in the middle of the night.
We apparently only offered her a choice of a cheese or tuna sandwich.

To be quite honest I am slightly surprised we even had that to offer ( free) in the middle of the night. We apparently rudely told her where vending machines were.

I should point out the food was for herself not her child!

It’s amazing what people complain about as somebody else has had we also got a complaint about noises and lights going on In the night. It was for an arrest on a child ( child died) lots of screaming from parents etc. Yes somebody actually complained about a disturbed night. It was bloody obvious what had happened.

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RandomWok · 21/10/2019 13:41

I worked in retail many years ago. I honestly don't know where all the horrible people come from! It's like they nest under the store ready to prey on you!

I had a lady go absolutely mental at me. She was shouting at me so much she was showering spit everywhere. She'd kicked off so much at the checkout staff they had called me from my office upstairs. The crime? The checkout operator couldn't get the baking trays she'd brought last week to scan into the till for a refund. I tried searching for them on the system and they still came back as an unknown item. On closer inspection I realised the label's head office address was for b and m. I did not work in b and m. Twat. Halloween Hmm The cunt didn't even apologies. I suggested that she was more of a different supermarket shopper and that maybe she'd prefer to shop there in the future. As she was no longer welcome in this store. She wrote to head office and complained about me. Head office sided with me and said that It was the managers decision and being abusive towards members of staff wouldn't be tolerated. I almost fell off my chair when I got the email!

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ManorMouse · 21/10/2019 13:14

Many moons ago I worked in a posh supermarket and one customers got his balls in a bunch because we did not stock 'porketta' he meant pancetta.

I once witnessed a bloke have an almighty meltdown in my local Aldi as they had removed the in-store bakery. Despite the staff and other customers assuring him that this Aldi never had an in-store bakery, he refused to admit that he might be mistaken.

He got so worked up that he decided to 'Phone a friend' and called someone on his mobile. He then demanded of the person on the other end that they back him up and inform us all of this invisible in-store bakery section by shouting down the phone that there was a bakery and what had we done with it. The friend wasn't sure if Mr. Meltdown was correct so they too were included in the conspiracy.

All the while there was a Greek chorus of the local winos egging him on until Mr. Meltdown eventually ran out of steam and flounced out the door declaring that he was going to send an email to head office.

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Thisishowwesurvive · 20/10/2019 17:18

Many moons ago I worked in a posh supermarket and one customers got his balls in a bunch because we did not stock 'porketta' he meant pancetta. GrinGrin

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Gimmechipschocolateandcake · 19/10/2019 19:11

I once worked in a restaurant and a lady came in with a toddler. The toddler shit himself everywhere and the lady complained to the manager that we did not keep a stash of pampers GrinGrin

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BuffaloCauliflower · 16/10/2019 22:58

I’ve spent 3 days reading this and it’s just what I needed! Please continue 😂

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Ohjustboreoff · 13/10/2019 11:42

I used to work as Cabin Crew, the two complaints I remember the most was one man demanding a Macdonald Chicken Nugget happy meal for his kids as he though we should be able to magic one out of the air at 41,000ft! And that's all they ate Confused
Also one a very rare occasion we didn't have a lot of vodka stocked onboard and ran out halfway through the flight, over Siberia somewhere. A woman demanded that we land the aircraft to pick up more! I did ask the flight deck their answer is not printable. We drew straws on who got to inform her it was a no unless she wanted to cover the costs.

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SnackBadger · 08/10/2019 10:39

I sold a mini freezer on Gumtree. After selling it I received a call from a man asking for my address as he would come for the freezer. I had already taken the advert down at this point and explained I no longer had the freezer as I had sold it. He started screaming at me that he needed that freezer and I should bloody well get it back so he can have it. His sense of entitlement was jaw dropping.

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