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Aibu to ask for the most "WTF" complaints

532 replies

HouseholdPlantMurderer · 17/08/2019 10:49

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Aibu to ask for the most "WTF" complaints
OP posts:
WindsorDuchess · 19/08/2019 15:27

When I worked at a School I once had a gentleman telephone and shout down the phone at me for at least 20 minutes, because another School the next town over, weren't picking up the phone to him. When I tried to explained that he was through to the wrong number he said he wasn't stupid and was well aware that but he had to ring someone to complain and what was I going to do about the other School not picking up the phone.

When in Rome a few years ago we did the tour of the Colosseum. An American lady complained (repeatedly and loudly) to our poor tour guide. She was extremely disappointed that the Colosseum was in 'ruins' and why hadn't the Italian government spent the money to redevelop so it looked like it had 2000(?) years ago when it was first built? She had thought it was going to look exactly like some Hollywood movie she'd seen set in that time period.

It was funny at first but did start to grate after she repeatedly kept complaining to others it was false advertising and giving advice on how best to raise money for the rebuild.

howareyoutoday · 19/08/2019 15:45

This thread has made me chuckle!

When I worked in a clothes shop years ago an elderly lady came in asking for a refund on an item that she had paid for but didn't actually have.

She bought in all the items she had purchased and I cross checked them all against the receipt. All items listed on the receipt were in the bag. She hadn't been charged for anything she didn't have but was ADAMANT we owed her money for the missing item! But you never paid for it!!! Grin

MyCatHatesEverybody · 19/08/2019 16:12

Years ago I worked for a well known company that sells insurance to over 50s. My colleague Linda (not her real name) was dealing with a home insurance complaint where we'd refused to pay out because it was clearly an issue of wear and tear. A week or so later we received a letter from the policyholder addressed to "Mrs Linda Hitler" with swastikas drawn all over the envelope and complaining bitterly what a disgrace she was and worse than the Gestapo. IIRC Linda proudly displayed the envelope on the wall next to her.

Same office, we received a letter telling us we were disgusting for including the title "Ms" as an option on our car insurance policy documents - it should be Mr/Mrs/Miss only and by including "Ms" we were contributing to society becoming a nation of multicoloured bastards without morals. They hadn't even taken out a bloody policy with us!

drspouse · 19/08/2019 16:27

surely the stock wouldn’t have gone off bang on midnight 🙄
No, but just as nobody wants a fresh turkey on the 27th, there is a limited market for party food that's left in the supermarket on the 1st.

Blutopia · 19/08/2019 16:40

To be fair Schadenfreude, the term "cows eggs" should have made the need for a sarcasm font somewhat redundant.

tam21 · 19/08/2019 16:48

So many, but a couple that stand out are the customer who sent their gammon back because it ‘tastes like big bacon’, and also a dad who brought his approx 3 year old, ordered a chicken nugget meal with chips and peas and then shouted at me when I brought it to his table because the meal was hot. I asked what he would like me to do to help and he said he didn’t know but his wife ‘always puts it on the mantelpiece to cool down’ 🙄🙄🙄

The worst post-complaint response ever was after a family of three came in and ordered a main meal, said everything was fine when we did a check back, ate every last bit, then refused to pay the bill as they’d decided that they didn’t actually like it. We insisted they paid, as the evidence indicated otherwise, then they went and used the toilets on their way out and when I went to check them before closing (I’d already checked previously as they’d come in close to closing and were the only ones there) they’d covered the walls in shit. Delightful.

OscarVictorEcho · 19/08/2019 16:57

A customer was once furious that we "wouldn't allow" his mother to book a seat on the accessible platform at a Christmas concert in a large music venue. I explained that this particular concert was extremely popular and therefore accessible seating had sold out very quickly however the next best option would be to book seats in front of the accessible platform which were also easy access and only required two small steps down to get to. (His mother wasn't in a wheelchair, she was elderly and struggled with lots of stairs). Customer accused us of discriminating against his mother and said that he would be walking down the accessible platform on the night of the show to make sure that everyone sat there was definitely disabled!

Raffles1981 · 19/08/2019 16:59

Someone bought a pie from us one day. We sell them cold and wrapped. She came back the next day to say she had followed the cooking instructions and it had burnt her husband's mouth. We explained that on the back of the packaging there is a warning about eating it hot (steak and pastry equals trapped heat) and that we are not in control of how fast people eat the pie when hot.

Raffles1981 · 19/08/2019 16:59

Someone bought a pie from us one day. We sell them cold and wrapped. She came back the next day to say she had followed the cooking instructions and it had burnt her husband's mouth. We explained that on the back of the packaging there is a warning about eating it hot (steak and pastry equals trapped heat) and that we are not in control of how fast people eat the pie when hot.

Raffles1981 · 19/08/2019 16:59

Someone bought a pie from us one day. We sell them cold and wrapped. She came back the next day to say she had followed the cooking instructions and it had burnt her husband's mouth. We explained that on the back of the packaging there is a warning about eating it hot (steak and pastry equals trapped heat) and that we are not in control of how fast people eat the pie when hot.

StillCoughingandLaughing · 19/08/2019 17:00

I helped out at the summer fair at my niece’s school, which had a 1960s theme. I was working on a soft drinks stall where we had, amongst other things, Dandelion and Burdock and cream soda (both very popular in the 60s). Several people bought their drinks and then came back and complained because ‘I thought it was Coke/Lemonade’ - despite the fact that we also had both Coke and Lemonade on offer, with the bottles literally next to the other drinks.

Raffles1981 · 19/08/2019 17:13

I used to work for M&S customer service and a customer called up and complained that he had ordered a woman's clear make up bag for a hospital stay and didn't want anyone to know, but we had emailed confirmation to him, along with a photo so now everyone could see it and would know. Took some time to (politely) explain that unless the hospital staff had his password to access his email, then no one would know. I don't think he was entirely convinced.

SchadenfreudePersonified · 19/08/2019 17:31

Thank you Blutopia

I thought so

LadyFidgetAndHerHandbag · 19/08/2019 17:32

I worked for a museum, a man rang and told me that he wanted to bring his elderly mother and how long did I think it would take them to go round? I told him it depended on how long they spent looking at each exhibit, whether they talked about it, had a coffee etc but we were quite a small museum so probably no more than 2 hours and that a lot of our exhibits were aimed at children so probably less. He also asked if we had disabled parking, I said yes but that it needed booking. If he told me when they were coming I would book it now and he'd just need to ring the desk when he arrived and they'd send the security guy down to let him in. He declined to book it because he wanted to choose a date with his mother.
My manager later got a complaint because the parking space hadn't been free when he'd just turned up and it had only taken them an hour to look round so he'd been forced to have lunch in our (very nice) cafe and wanted a refund for it Hmm
As a teacher a parent complained to the principal that I'd given her precious son a lunchtime detention for not doing his homework. According to her her son had done his homework but forgotten to bring it in (even though he had his workbook with him) and that I should have taken his word for it that he'd done the work. She also complained that a lunchtime detention was contravening his human rights because it meant he didn't get lunch - he'd had his lunch with all his friends then spent 15 minutes in the classroom finishing some work and sharpening some pencils for me. So many other mad parents I could share but I try not to think about them.

Ihatesundays · 19/08/2019 17:42

I work in a school the term ‘human rights’ is thrown about a lot.
The head is great through. The parents complain about how their child had their human rights compromised with detention or if they have to spend a few hours in ‘the thinking room’ (usually for throwing a chair etc). The head shrugs and says ‘if you don’t like it, take them out, easy’. The school is massively oversubscribed anyway.

Nettie1964 · 19/08/2019 17:43

Sooo many sun didn't go in so couldn't eat or enjoy breakfast offered another table but said no waiting for the sun to go in. No sugar free maple syrup. Boiled eggs to brown (the shell). Butter to buttery. To much scrambled egg only wanted a teaspoon. I could go on for hours but it's hurting my brain x

springydaff · 19/08/2019 17:45

To be fair Schadenfreude, the term "cows eggs" should have made the need for a sarcasm font somewhat redundant.

Well. Some of us is a bit fick innit.

Blutopia · 19/08/2019 17:52

Springydaff I'm sorry I wasn't being mean, I'm just jesting...if I'm honest I had to read it twice myself before I spotted cows eggs. Flowers If you is fick I is equally as fick.

70isaLimitNotaTarget · 19/08/2019 17:54

A patient couldn't park in the Blue Badge Bays (there are 6 of them ) and there was someone parked with no badge .
They expected me to go round every room , ( about 8 GP surgeries, Practice Nurse, Physio, Dental, Leg Ulcer and more) to find the culprit and make them move .
The patient had parked on the road (single yellows ) with their badge .

Yes its not on using a space without the badge but equally not on for me to walk round interupting other HCPs/GPs or standing in the waiting rooms shouting "Right who's got the Blue Ford Focus , move it no please " Hmm

Freefaller86 · 19/08/2019 17:54

I feel sad that I’ve reacehed the end of these 😂

NoIsACompleteAnswerSometimes · 19/08/2019 18:38

Many years ago, my landline number was similar to a local fish packaging company; think 6545/5645. The salesmen/stock procurers/customers would quite often get the number round the wrong way, so I'd get loads of calls on my landline. (In the days before caller display and mobiles, god I sound old!) I knew one of the senior managers and asked him to ask the staff etc to go careful when ringing in.

A few weeks later I was home ill, and the phone rang. I was expecting a call from the doctors so answered it. It wasn't the doctor, it was "Trevor," asking to speak to the purchasing department. I explained he'd rung the wrong number and he needed to ring the correct one, which I told him. He went mad, saying he knew what number he'd dialled, he was phoning from the bay of India and he needed to talk to the purchasing department about the prawns and he needed to speak to them RIGHT NOW! I told him I didn't care if he was phoning from the dark side of the moon, it's the wrong number so sod off. I told the senior manager again, and that his employees shouldn't speak to people like that, but he was very dismissive of it.

A few days later, phone goes again, I was ready this time!! Someone wanted the order department, so I clicked the phone a bit, jiggled the wire, then said in my best phone voice 'Order department, can I help you?' Someone (not Trevor!) wanted to know if it was ok to order x number of tons of stock from the new company they were dealing with, told them it was fine and put the phone down. Never had any wrong calls after that!

sueelleker · 19/08/2019 19:28

I know people were worried about the millennium bug, but surely the stock wouldn’t have gone off bang on midnight 🙄
No, but dips and salads have quite a short shelf-life, so they'd probably have gone out of date before they could be sold.

RiftGibbon · 19/08/2019 20:15

Friend of mine runs an annual event with camping
Had a complaint because it rained and she should have known it was going to rain and rescheduled the whole thing (4+ days). Apparently the grass was too wet as well.

Minai · 19/08/2019 20:20

My honeymoon was on an resort in the carribean and there were a few peacocks roaming loose on the resort, very harmless, didn’t approach anyone. I saw a review on tripadvisor from someone else that had stayed that said their holiday was ruined by the intimidating peacocks and they were too scared to walk anywhere the whole holiday 😂

springydaff · 19/08/2019 21:18

No worries Blutopia Wink

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