Aibu to ask for the most "WTF" complaints

[HouseholdPlantMurderer]

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

Customer once complained about me, he had asked me to carry a very heavy and bulky item to the till for him because he hadn't picked up a trolley and his wife was pregnant and couldn't do it for him. I politely explained that I was 7 months pregnant myself and had a bulging disc in my lower spine. I told him that I'd go and get him a trolley and I would find another member of staff who could help him get it into the trolley and load into his car. The member of staff who I got to assist him was a manager and the guy complained that I'd created a big fuss and drama over nothing. Me going to find assistance had meant his pregnant wife was forced to stand up for 20 mins longer (it took me no longer than 3 mins to walk to front of store and back and I bumped into manager on the way). The manager started off polite but after 10 mins of listening to the man, he pointed out that he had now kept his wife standing even longer, that it was silly to have asked a heavily pregnant worker to carry an exercise bike and that me and my baby were as equally precious to my husband as his wife and baby were to him. The guy stormed off dragging the excercise bike after him shouting how he would just do it himself, the manager calling after him that if he had done that in the first place his poor wife would have her feet up by now

Fire alarm sounded, so store evacuated and fire brigade attended. Fire brigade are in store checking if everything was ok (store alarm is also linked to next door as their premises ran next door and above us, next door was closed). I stood next to the front door to inform any customers who appeared. SEVERAL people asking could they not just go in to grab a newspaper or a pint of milk? NO! The alarm is still going off and the fire brigade is still inside.

A lady collapsed in store, ambulance called as she banged her head, was briefly unconscious and was bleeding from the back of her head. Moved as quickly as possible to block the aisle as people were literally stepping over her as she lay there. Ended up posting a member of staff at each end as people were moving the barriers to get to the crisps in that aisle.

Child running around the shop in an area with a wet floor due to a spillage clean up, three wet floor signs in the area, child is running around the signs.
Me - (in best customer service voice) Oh! Don't run there sweetheart in case you fall. smile smile
Parent - HOW DARE YOU! SHE IS ONLY THREE! Customer dumps basket and walks out. Customer phoned head office and complained, apparently I shouldn't have said anything and let the child slip.

I work in customer service and a gentleman called up to complain that he had visited one of our stores and an advisor there had discriminated against him for being disabled and escorted out of the store.

I apologised profusely to the customer and told him I'd investigate and call him back later

Called the branch, turns out there was no discrimination whatsoever.. he was thrown out for stalking a female member of staff. He would visit the store and wait around to talk to her (nothing about any of out products) would ask her out. Show up when she was on breaks and even showed up after her the end of the shift.

In the end, the colleague called the police and was escorted out. That was a fun call back..

Travel agent here - had a complaint recently that not all the bulbs in the lodge were the same. Some were pointy some were round🙄🙄

I also just remembered my worst one from working in a nightclub!

We were also a music venue and a gig had started at 7pm. Was sold out so was v busy. The cloakroom had entirely sold out by half 7. A man swans up to the cloakroom at quarter to 9 asking for his coat to be checked. The girl doing the cloakroom politely explained to him that it was full because it was so busy and the gig was still on, so she couldn't take it, but he could check back in 15 or so mins time in case someone lifted their coat out (it's a 1 out 1 in policy). I was standing around the corner in the cloakroom so I heard her be v polite to him. He suddenly starts f-ing and blinding about how it's fucking ridiculous. I come around the corner and explain that I'm supervising tonight and asked him what was wrong. He explains that the girl won't take his coat. I explain to him again what she just had. He then starts a personal attack on me, telling me how I know nothing, I'm a child (I was 22 at this point but I do look quite young), then started going on about how stupid I was and I wasn't at uni etc.

Explained to him that I was 22, already had graduated from university and we still couldn't take his coat. Told him if he continued to kick off he'd be told to leave and told him to leave the cloakroom area as we wouldn't be taking his coat. Funnily enough, as soon as he left someone lifted their coat. If he'd been polite I would have found him and checked it for him, but was I fuck going to after that.

Was going around the gig area later mopping up some spills and spotted him in the crowd. His coat was on the floor at his feet. I might have ran the soaking mop over it a few times as I went past. Immature, yes, but I absolutely hate people shaming people for their education and no one should be made to feel lesser if they haven't gone to uni. It's disgusting.

I've also had a million men trying to chase me into said cloakroom as they made their advances and multiple men groping me from behind as I bent over to lift up cups and whatnot. When I started the job I was too quiet to say anything, but by the end I'd be going off on one and dragging a bouncer over to kick them out immediately. As they were usually drunk beyond belief I didn't care for being polite or well mannered as I knew by the morning they'd have forgotten what I'd said to them, so I was usually pretty harsh. No shame, no regrets.

I say let the trouble makers go to the small claims court. Put up a big sign for this, and off they should go really. Might help their angst to know they have another avenue to vent their spleen.

Suppose the Consumer Protection law is paramount though.

Anyway, it is a minority of people (I hope) who are off the wall about things anyway. Was always thus.

My friend works as a first responder (providing first aid and emergency care at events such as festivals, football games) and a man had a cardiac arrest at a football game and she used a defibrillator on him, saving his life.

The next week, her organisation received an official complaint from him about her complaining that she had cut through his brand-new football shirt in order to place the debrillator paddles on his chest, and demanding he be refunded the price of his football shirt

He would have been DEAD without her.

My mind still boggles when I think about it!

^ This has got to be one of the most shocking and disgusting things I have ever read

Friend returned from a skiing holiday having had a great time, but was going to write to the holiday company because the hotel was at the bottom of a big hill.

And the woman who phoned me wanting to order a wreath for a funeral, and was most upset that I couldn't oblige; my number differed by one digit from the florist.
And another woman phoned asking me if I was the yoga teacher, and was convinced I was lying when I said I wasn't. Granted we had the same surname and first initial and we lived in the same area...

Worked at a local newspaper. The day that the trades break up before Christmas is known locally as ‘black-eye Friday’. Following a newspaper report detailing the number of arrests on black eye Friday, a disgruntled resident called to complain that it had been referred to as ‘Mad Friday’, which is what it’s called in the west of the county. Asked him what he wanted done about it, but he really wasn’t sure.

Working in a call centre for the local council following an extremely sudden, exceptionally heavy snowfall. Took a call from an irate woman who complained that her bin hadn’t been collected that day (it was 2pm). When assured that that the bin wagon may have been delayed but would get to her eventually, she then demanded to know when the gritters would be there as she couldn’t get her car out of the village. I politely explained that there may be a correlation between the two issues, but she failed to grasp this.

When I was younger I worked in a pub that served food.

Two young men came to the bar, one ordered a steak sandwich and the other a BLT. The one who had the BLT brought it back and said he wanted to complain about it.

Me: Oh, I'm sorry - what's the problem?
Him: It's not really what I expected.
Me: Er ... in what way? The menu describes it as a bacon, lettuce and tomato sandwich with mayonnaise on white bloomer bread with a side of chips. Isn't that what this is?
Him: Well, there's not really much bread.
Me (genuinely baffled): Were you expecting more than two slices, because ... that's kind of what a sandwich is?
Him: [embarrassed silence]
Me: I'm happy to change it for something else, I just wanted to understand the nature of your complaint. What would you like instead?
Him: The steak sandwich please.
Me: That will also have two slices of bread, exactly the same as the BLT. Will you be OK with that?
Him: Oh yes.

So essentially, he'd just seen his mate's steak sandwich, had food envy and thought that was my problem. Entitled wanker.

Woman bought a meal deal but one of the sandwiches she picked wasn't included so it wasnt scanning for £3. She threw the sandwich at my head when I explained.

Heavily pregnant working on the tills, I had SPD so manager gave me a chair to sit and said for lottery just print them on the receipts and not to worry walking back and forth from the lotto terminal and only use it when people wanted numbers checking. Man ordered four lucky dips so printed it on receipt. He went absolutely batshit and screamed he wanted a pink ticket! I apologized and said I was in a lot of pain and has been put to till duties. Said I could reprint ticket but wouldn't be same numbers now. He called me stupid etc all sorts and said I was a lazy fat cow. Colleague printed off another one and another woman behind called him a prick and bought his other ticket 😂 I hope she won!

Had a customer complain to me his car slowed down when he takes his foot off the accelerator

I was asked in WHSmith once where a certain item of stationery was. I gave my best guess but explained I didn’t work there, sorry. And was properly told off by the customer for what I was wearing - jeans and a blue and white gingham shirt - which was apparently too similar to the staff uniform. The customer actually said, really rudely ‘well what are you wearing that for in here?’

DD works in McDonald's. She regularly gets asked what McFlurrys they have, so she lists them and they ask for one that they've never offered. Occasionally the drinks machine breaks down. It's amazing how many people don't understand "I'm sorry, we have no fizzy drinks at the moment." and ask for "A Sprite instead?". After reading the comments on here, I wonder if any of the stupid people are also reading them, and if they realise...

Working in a popular DIY store we had many ridiculous complaints.

The woman that wanted to return half a tin of paint because she hadn’t used it all.

Numerous people attempting to return used lightbulbs.

But my best was when I worked in a pub. This particular lady was a fairly regular diner (once a month or so) and a notorious complainer. We very quickly realised that this lady was always after a free dinner. On one occasion she ordered the fish and chips but said that she didn’t want the fish battered. No problem, we grilled the cod for her. Upon serving the meal she asked where the batter was and I reminded her that she had ordered it without batter to which she responded “I wanted the batter on the side” I (losing my rag at this point as I knew her game) sarcastically asked if she would like me to pick the batter off a piece of fish for her to which she said “no I’ll just have a free dessert”

Today me and bestie did a car boot selling clothes boots homewares-
Lady comes over picks up a pair of jeans and asks the size, bestie says 16. Women holds them up .. clearly won’t fit her. SCREAMS at bestie
“Why are you saying these are 16 they won’t fit me and I’m not even a 16” bestie explains she didn’t make the jeans or put the label in and if there not the right size then maybe look for others ?!?! women buys jeans but explains she is very unhappy that she is having to buy size 16 jeans?!?!?!?!

Man comes over and looks at curtains for 10 mins .. every inch is inspected.
He offers £2 instead of the requested £5 ( £70 curtains immaculate condition for m&s)
He won’t pay £5 so walks away.
Curtains sell 5 mins later for £5.
Man returns 20 mins later to offer £4
Bestie explains curtains gone.
He is outraged and demands to know who purchased HIS curtains and how it was our fault his wife would now be devastated at not having curtains to hang when he got home?!?!

man comes over and asks the price of a canvas picture £2. He asks if we can photograph the canvas and email a picture to wife overseas and await replay and not sell it until she gets back to us.
We say no and he explains how unreasonable we’re being as he’s really taking a risk as he doesn’t even like the picture. Ow wow!!!

A customer asked for a lactose free breakfast. It went out, she brought it back and complained that she had told us her daughter was lactose free and that meant no dairy so why was there a fried egg on it? Were we all stupid?
Ummm nope but you are love!

One of my friends worked in a pub/restaurant. It had a rustic theme, so the plates have a pattern on them. Nothing bad, just the kind of "Spode" style prints. Anyway, someone complained that the pattern on the plate "put me off my food" after they had eaten their meal.
Someone else complained about the creme brulee they ordered being cold.
I also heard someone complaining at a holiday park I was staying at: "There's no internet, phone signal or entertainment facilities. I know it says about them not being provided on the website, but I didn't think it would be this bad. What are we supposed to do with the children for a week?"

@Soubriquet I've never done that. If I don't know for certain then I always look! I must have missed the page in the handbook that suggests that?

I worked in a deli that sold shellfish both live and cooked. I had a customer complain that she couldn’t buy half a live lobster to cook at home!

Parent complained bitterly because her five year old said I'd shut him in a spider and cockroach infested cupboard (and my kid doesn't tell lies). Showed her around the open plan class bases with their acres of open shelving and complete absence of cupboards. She was still difficult to convince.

'This bacon says it's a 6 pack and there were 7 slices in it. I didn't want 7 slices'
'This is on buy one get one free but you only have one so I want this one as the free one'
'This is on buy one get one free but I live alone so I don't need that many'

I work in a library x - we have free access computers. We have many patrons who come in to use the computers to check their emails or use various programs requiring passwords. Apparently, I should know their passwords - which they have set up, and managed to forget - but I’m the idiot

My STBXH asking me to find and provide the evidence he needs against me for the divorce! WTH.!