Aibu to ask for the most "WTF" complaints

[HouseholdPlantMurderer]

You have ever received?

I will start. Not the most ridiculous one, but in my top 10.
Woman demanding that I check in the back for a certain colour of a dress she wanted otherwise she will have me fired. After 5 minutes of her moaning she can't get it anywhere and me trying to explain that it's because it's not even made in the colour she wants, I went. I needed a toilet anyway 🙈

A customer ordered spicy italian sub. It's on a picture. It has a description there, he watched me to put pepperoni and salami in. Came back few minutes later FUMING that it's not vegetarian.... Sent a complaint to a head office about it too.

I work as a group exercise instructor and one twat used to constantly moan I was too happy and energetic

In this case I was the customer. I had just bought a brand new car. The next day I had a phone call from someone at the car dealers telling me that another of their customers who had just bought one of their cars had complained. Apparently I had taken their rear number plate and I should immediately return it.

I was quite taken aback. Silly man, did he think I screwed the number plates on myself and did his deluded brain not figure out the other customer also had my rear number plate.

It still annoys me that I meekly took my car back to swap number plates and didn’t point out they had mixed up the number plates, not me.

Many lifetimes ago I worked for the Job Centre (when it was DHSS).

Bloke had an appointment for additional benefits (on top of JSA). He turned up 3 hours late - at lunchtime- covered in paint splattered tradesman overalls, and paint on his hands.
I could not offer him at interview as he had missed his prebooked time.
He started screaming at me because he 'had been to his grandmother's funeral'
When I said I'm sorry but I have good reason to believe you have been working, he went mad and tried to pick up his chair to throw at me. He then raged at how bad the system was that the chairs were bolted to the floor (for this very reason).
I would say 90pct of the clientele I dealt with there were agressive, entitled arses and it completely put me off ever working in customer facing job again.

1. Worked in a hotel in Ibiza, family complained that it was raining, they had apparently paid a lot of money for their holiday and they demanded sunny weather.

2. In the U.K. I received a complaint that the ramp for wheelchairs at the entrance to the leisure centre I work at was far too long. I did try to explain to the lady in question that if it were shorter it would therefore need to be steeper, and in fact would be far to steep for people to wheel themselves up. She didn’t grasp what I was saying at all, she seemed to think I was trying to pull the wool over her eyes.

3. On the day of a local mile wide power outage, a man swore at me because on the one day he wanted to take his kids for a swim, I decided to have a power cut...

I worked for a politician in California. A guy called my office asking for money. I explained the Senator had no money for people but referred him to all the Social Services offices & free food places etc there were available.
About 30 minutes later there he was in my office & threatening to KILL ME because I wouldn’t give him money.
That was an exciting day.

My old local pub had a complaint put in by an American group after their GAMMON wasn't beef

There isn't anything in the US called gammon. What even is it?

A lady phoned up to check stock of something, I confirmed we had it. So she drove down parked in disabled bay (not a badge holder), got a ticket and then complained to head office that it was my fault. According to her I should have told her over the phone she shouldn't park in them 🙄

Gammon is ham

My weirdest one was when I worked at a fast food place. A lady came in and complained that she had come in a few days before and bought take away, however she unfortunately had a seizure on the way home and didn't get to eat the food. She wanted a refund.

Whilst working at a large call centre for a Bank, I had one gentleman "hold me hostage" on the phone until his transfer went through to his solicitor for a house purchase. I tried to explain that the payment could take until the Close of Business that day (6pm) but that wasn't good enough and he wanted it there now. I was on the phone twiddling my thumbs for 3 hours. My manager couldn't do anything but laugh.

I've since changed professions and I'm know a chef. I've had guests complain that the tomato soup is too tomatoey. They should have been told the ingredients in haggis before eating it. Wedding guests have complained they didn't like the menu the happy couple had chosen and wanted a discount on their room.

Not quite a complaint but a weird customer story. Working as an medical receptionist. Sometimes get calls asking to book in for a certain test.
"Sorry, we don't do that test here. But I know that x private company do it."
"Whats the number?"
"Sorry I don't know it, they aren't connected to us, they are a private company, the name is x."
"Can't you find out for me?"
"I mean I suppose I could google it for you."
"Well go on then!"

This happened so many times I now do know the number.

No beef in the beef tomato!

@Fluffycloudland77
What's wrong with leicester?

Leicester patients, ime, are very quick to jump down your throat telling you why it’s all your fault their late even though your doing them a favour by squeezing them in and missing your lunch break.

My line manager asked me if I’d noticed anything about them so I told her the above and she said yes I thought so.

Tiresome entitled behaviour.

A customer once walked in to my shop which sells a very specific item.
"I want so and so"
Me "I am sorry sir we do not sell that item we only sell < gestures round the shop where a 100 of the same thing are on display >this item. I think you want so and so shop."
Him" Bloody ridiculous what is the point of your shop if I can't buy what I want"
He then flounced out.

Had a customer complain that she’d seen myself and a colleague very rudely throw an old woman out of our shop.

It’s a shop in which you have to have a trade card, otherwise no sale. Old woman unfortunately didn’t have one. She was absolutely lovely, I spent a good 20 mins with her, advising her where she might get what she wanted from another shop but apologised that unfortunately it’s our policy that we were trade only and can’t physically put a sale through without a trade card. Apologised again, and old lady thanked us and was on her way. Had a really lovely chat with her actually.

Complainant was a fellow shopper’s daughter that wasn’t even in the shop!! She was in the car, her mother was in there purchasing products, obviously told her daughter what she saw and so daughter complained that what she saw was an outrage. This girl had also posted something on good ol’ Facebook about us, her and her friends were all commenting ‘omg can’t believe it, i’d have done it’ ‘I’d have put the sale through’, bla bla bla.... yes because if it were that easy, don’t you think I’d have just done it myself?😂

@spanieleyes
A parent who was 90 minutes late picking her 5 year old up from school and un-contactable by phone. Apparently she wanted to do some shopping in peace and didn't think we would mind

That poor child. Cannot believe anybody could do that. I would be panicking if I was just a few mins late. That parents behaviour is shameful

Fluffycloudland77 I can't say I've come across that behaviour much in Leicester.

Lucky you.

I met an electrician who once said he was booked in for a total rewire. He explained the woman that he would have to make big holes in the walls for all the new wires so she would have to redecorate afters.
Gets to job and she had already redecorated the whole house as ‘she couldn’t wait’. - so could he work around it and not make a mess.
When he told her it was impossible and therefore couldn’t do the job she went off her head. Told him he was being awkward. He told her if she found another electrician willing to do if without making holes he would undercut them. Never heard from her.

Not a complaint, but I was working PT in Asda just before the Millenium, so people were stocking up for parties. The number of people wondering why we'd sold out of dips etc.by 3pm was unbelievable. Like they were the only ones having a party!

I think this one belongs on a terrible customer service thread rather than a daft complaints thread. Surely if customers should have realised there would be high demand for party food on the biggest part night of the last thousand years, a major supermarket with specialist stock control teams definitely should have realised this and, you know, maybe ordered more dip? It’s not like a sudden heatwave or cold snap; supermarkets have all year to prepare for NYE, and this particular one had been built up into a huge event for years beforehand. Surely it’s not that much of leap of faith to think they might plan their orders accordingly?

Working in a hospital on the reception desk of the medical admissions unit. The unit was always full and always busy so there was very little space for lots of visitors - most people were there for a relatively short time before being sent to the most appropriate ward for them, so it’s not as though nobody would be seeing them for weeks, and it was possible for a small number of visitors per bed but only during the set visiting hours, unlike other wards which were generally more relaxed about visiting. It was the sort of place where someone might have to sprint across the hospital to collect blood for an emergency transfusion so there were some poorly people there and staff really needed the room to manoeuvre. People could be quite stressed when they arrived to see someone, but generally understood when I explained and I would always walk down the ward and try at the very least to get an update on their patient for them. There were also some seats outside where they could wait, or there were a couple of places to get a cup of tea nearby.

So there I was, sitting at the desk and this young woman walks up and without so much as a hello, starts YELLING about how she wants to see her mother now and nobody will stop her and how dare anyone try to stop her and fucking this and that and on and on for a good few minutes. It took some time for her to take a breath so I could ask her mother’s name and see if she was actually on the ward at all 🙄

Went and had a word with the nurse in charge - her mother was one of the less acutely unwell patients so they were able to be parked in the day room, out of the way. Whereupon they started passing around the booze (well, bottles wrapped in brown paper bags anyway, so maybe it was mineral water but.... ).

Was so glad when my shift ended that day 🙄

Had a complaint go in about me telling off a junior member of staff in front of customers 🤔 complaint quoted 2 separate conversations that had been had between myself and junior member of staff out of war shot of customers and took place 5 hours apart! Junior member of staff wasn't happy to have been told off for being absolutely shit at his job so got his girlfriend to email in complaint pretending to be customer! My boss was friends with junior staff members dad and wouldn't take my word for it! Went on mat leave 2 days later and never went back, worst boss/company I've ever worked for.

I work in a DIY store, we have a conditional 45 day returns policy.

Customer bought an artificial Christmas tree in late October, full price.

As we don't want to be left with Christmas stock to store for next year about 14th December we mark down remaining trees/decorations to half price.

He brought his receipt in and wanted a refund of the half price

I told him he had to bring back the item and it's packaging

He said he couldn't as he'd already put the tree and decorated it

Cheeky sod but I had to admire his nerve and no the manager did not override me and give him a refund

StillCoughing the trouble is that supermarkets try to run with the least number of staff possible, and, of course, nobody WANTS to work NYE so a lot take leave. Supermarket has skeleton staff and aisles full of customers wanting to buy different things.

The supermarket may well have stocked up with dips etc, expecting a run on them - they will have been sent from Head Office, who will also be expecting a huge profit on the day (hence the managers cutting the number of staff, to maximise that profit). The stock may well be there, but if all the staff are working the tills, there is nobody to restock the shelves!

We have a similar problem in our shop. People come in, complain that there's 'no salad', and if I explain that we've had all the staff on the tills and no chance to put it out, they look around (it's ALWAYS during a bloody quiet moment, damn it!) and say 'but there's nobody here, it's really quiet!' Whilst behind the scenes, in the warehouse, the only other two members of staff who are on are DESPERATELY moving trolleys and cages and trying to restock...