To think I might actually die trying to sort out DM's iPhone?

[TreacherousPissFlap]

DM has a new phone, she's very pleased with it.
The very nice man in the shop told her all her settings would "follow her over" to her new phone. Her settings have not followed her over
It now appears that DM has no less than three different FB accounts. I assumed she was changing profile pictures, turns out she was just logged into different accounts of the same name. This also explains her indignation that people have not replied to her messages.
She does not know her AppleID and appears to have locked it to DSDads fingerprint- sadly he died two years ago so is not really being much help.
Any requests for passwords are met with blank looks, as if it's an utterly outlandish thing to request.

”Sandra and 5 other people are celebrating their birthday today.” So I click and see they’re all her with slightly different photos. I usually wish them all happy birthday just to be on the safe side

😂 this thread is brilliant!

I really want this to go in to classics so I can look back on this when I need a laugh

The nutter I live with, who thinks I'm Bill Gates.

Locked himself out of internet banking for three weeks and was going to throw the fucking computer out of the window. Four trips to bank with form and passport, 24 hours to reset it. He was incandescent with rage and going to sue HSBC for every penny they'd got.

Me, show me what you're doing.

Nutter, types in ID number and goes to reset password.

Me, type in a password you can remember

Nutter, types something in, and confirm password comes up.

Nutter, types in 'Yes'

Me, ffs you have to repeat your password

Nutter, you'd think they'd fucking tell you that, how was I to know!!

My mum couldn't find the space bar so used a full stop. It was surprising hard to decipher when every.word.of.text.looked.like.this

Then she sent a text "sorry for your loss. LOL"
Me "MUMMMMM you can't say that!"
Mum "what? It means lots of love doesn't it?"

I remember my mother finally getting a mobile at the same time as ds10. Both were just bricks not smartphones.

One night ds came downstairs at 10pm as me and his dad were turning off the lights to go up and said ‘I can’t sleep will you have my phone please, Nanny won’t stop texting me’. Opened his texts and they were along the lines of:

What are you going Micah? Nanny is making tea.
Nanny is going to sit down now.
Nanny is about to open her book.
Nanny is on the 8th chapter.
Nanny needs a wee.
Nanny is going upstairs and it’s dark.

You get the bleeding idea! I text back ‘Nanny go to bed as Micah is TRYING TO SLEEP! Good night MOTHER’... she didn’t speak to me for a week over that🤦‍♀️

@Accountant222 😂😂that is so funny!!!

I’m crying at these I admit!

Make appointment mum to apple store with all bits and go for a coffee while nice apple person sorts her out lol

Somebody who shall remain nameless bought a new iphone and was bullied by his wife into installing facebook to look at pictures of the Grandkids.

This was just around the time that facebook gave you the ability to wave at someone as well as poke them (remember poking? and superpoking?). Anyway. Shortly after joining, an old business aquaintance did the waving thing, at which point the nameless person leapt out of his chair 'CHRIS! IT'S CHRIS! HE'S WAVING AT ME!' and ran frantically around the building looking out of all the windows and checking in the broom cupboards trying to find out where Chris was hiding. I laughed so much I almost passed out.

I am sorry I had to laugh.
Fucking Apple have a lot to answer for. My dmum has an iPhone, and iPad and a fucking mac book.
Whenever I am at my lowest ebb there will be a call about one of them and it makes me want to chuck myself off something high.

Oh lord I have found my people!!

Got a text last Saturday from mums neighbour: "mum says she has broken her phone." a normal convo ensues, apparently I'm going to look at the broken phone on Monday.

Get a text from neighbour on sunday: "did you know mums phone has no sim card?" I was obviously, somewhat bemused by this, phoned don't work without a sim after all. Had a brief (and ridiculous convo) with neighbour and established, in my head, that sim card had actually been lost.

No problem.

Turn up at mums on Monday. See a dismantled and royally fucked phone on the kitchen side (Huawei p20, so modern!) ask whst the hell had happened and got told this lovely story....

Mum: "I dropped it down the loo but it kept on working, a Couple of days later the screen died so I thought I'd put the sim in my old phone"

Me: "so why is it dismantled?"

Mum: "well you have to take the back off. It has no sim card anyway. Why didn't you tell me?

Me: (whilst looking at the absolutely wrecked, bent phone with no back and no charging port)" what did you do? "

Mum:" well I used a screwdriver. They're really hard to get off aren't they and now it won't charge!"

The remainder of the week has been me setting up the new phone, ordering a new sim card, resetting passwords and answering RIDICULOUS questions.

This thread is hilarious. My mother is given to phoning people at 5 am, insisting that they tried to phone her earlier, or have sent her a non existent message.
All her children and grandchildren have tried umpteen times to explain her phone to her. She still can’t use it properly. She’ll never understand emails or the internet either.
She keeps buying things like the latest kindle with no idea how it works. She has a smartphone she can’t use so uses her old big button for morons one instead.

My mum discovered Candy Crush. I got enthusiastic daily updates on her progress. After about 4 weeks, ‘the Candy Crush’ apparently locked her out if she wouldn’t pay to play. She was incandescent. She raged about it daily. ‘The Candy Crush’ was racist and discriminatory, as she lived outside the UK. She hated ‘the Candy crush’.

6 whole months later, I visited my home country, fiddled on her phone and realised she didn’t know how to press the ‘x’ to exit the ‘buy more lives’ page.

Parents and technology rarely mix well. My Dad is the worst one, he will not watch HD channels as he thinks it uses up the finite “internet”, I have explained many times, he still watches blurry non HD channels.

When my mum’s latest laptop inevitably dies (god knows what she does to them, they only last a couple of years at most) my dad starts to worry as the bank is on the laptop, even if it was it wouldn’t matter as I have her beyond repair laptop graveyard in my cupboard, I think there is 5 or more in there now.

The most painful is the remote IT support (blood pressure immediately rises), on the other hand listening to my DH try to sort out his parents IT problems is joyous. I have occasionally had to intervene before harsh words were said.

I know how you feel. I visit my DM & DF every week. I have a lovely hour in the garden with DM pruning and weeding, then WITHOUT FAIL she says - can you have a look at the iphone/ IPad/ laptop/(and worst of all) printer. Last week she wanted to know what the FaceTime password was. Since when did FaceTime (specifically) need a password ?

They have used the same password for years, and finally DM decided it would be a good idea to use something different - but can’t remember the actual details. So one of the new passwords combines mine and my sisters names along with my house number. Very impressive- except she has used the wrong house number and can’t remember what the wrong number is.

Most weeks one of them rings (on the landline which costs money) with an interim difficulty.
This week DF had managed (successfully) to get an item he wanted to buy from amazon into the basket - but wanted to know why his debit card had expired and what should he do about it.

When our aged relatives pass away we are all going to have to cut their fingers off to keep to make sure we can get into their tech...;-)

DP works for Apple. In a very senior completely non Techy role, but it doesn't stop people constantly saying "oh, then you'll know how to....."....

I am a dm. I have a dd with a DH who is a computer engineer. I am apparently not allowed to press any buttons on my phone or laptop other than on and off.

If DD is on here, sorry.

Every Saturday when I visit my parents, without fail my Dad hands me his phone pretty much as soon as I walk in the house because something needs resetting or activating or he's messed with something and deleted something necessary.
It's a Samsung and I'm an iPhone user and I can get my head around how it works.

She's still perplexed at the idea that she may actually have entered a password at some point in her life.

In other news, she is convinced her email address is [email protected] (her names not actually Sue!) Any attempt to try and persuade her that any number of Sue's will have come before her when it came to choosing an iCloud address and she must be [email protected] are met with outright disbelief.

We're all slightly pissed tipsy now so have left the phone "to charge" till the morning

Thank you @FinallyHere!

My DF has an iPhone and keeps telling me the sound has gone. I have to remind him about the little switch on the left-hand side that he seems to inadvertently turn on/off that mutes the ringtone....

He's come a long way though! He used to have my old brick phone and I sellotaped a post-it ok the back with basic instructions on how to call 'home' or answer an incoming call.

@NothingBreaksLikeAFart - yes, I love the Amy Schumer sketch about this!

Redbrook My Dad often calls me and all I hear on answering the phone is "Madison! What does this message mean??" I ask what message and the reply I get is "This one on my phone!"

If it's not his phone it's his DAB radio, he frequently loses all presets, or one of his two TV recorders.

Oh I feel your pain. I really really do.
My mum phoned me in an indignant rage as Google maps was talking to her and “he wouldn’t be quiet and he just went on and on.”
I watch with detached horror as my heart rate shoots up on my Fitbit the minute they call me (at work) for extensive and baffling tech support.

When my DM turns up at mine with her laptop bag I just scream silently

This why people have children. If you have any I suggest you pass the phone to them and then proceed to the nearest pub.

My grandad couldn't understand my shock when he phoned me off my nans mobile.. 3 months after she died !!

This is literally my ILs. We once got stuck in some godawful loop where they couldn’t remember iTunes passwords (which was essential for some vital task they wanted to do), the password resets got sent to an account my FIL couldn’t remember the password to (something to do with his work admin person having set it up). Every time we insist they write the new password down, then the next time FIL insists it must be in his little black notebook but it never is. Or there is a password in the notebook but it’s the old password that we reset last time.

FIL is an Oxford don and MIL is perfectly intelligent too, and generally they are very lovely and competent people. Apart from a complete blank when it comes to TVs, iPhones and Apple laptops.

Aargh!