CUNTING Sainsburys

[Greensleeves]

We have been sitting here eagerly awaiting the arrival of £180 worth of shopping (unusually large shop, cupboard shop as well as regular groceries) which was booked to arrive between 7 and 8. Once it became apparent that it was late dh checked their schedule online and it transpired that they hadn't got us down for a delivery at all . So we called customer services and were told by a very rude, offhand person that if we hadn't received the confirmation email, it was our own fault our shopping hadn't been delivered. We did receive the confirmation page on the website after we checked out - but we didn't receive the email, which we wouldn't have noticed because our nroadband connection has been playing up over the last few days. So dh tried to check the order out again and book a different time (the earliest available, 11-12 on Saturday). The site refused because "you have already submitted this order"!!.

So we call customer services again and speak to another rude, unhelpful twat who fobs us off - he clearly has difficulty getting the order through the system again too but won't admit there's a problem with their system (dh works in programming and it was bloody obvious there was a problem). He then books a delivery at 3-4pm on Friday without consulting us, then tells us that it's booked - we have to tell him to cancel it because neither of us will be in on Friday (is that so unusual?. So he re-books it for the Saturday 11-12 slot. When dh asks for the forms to be sent for an official complaint (on the grounds that we have now got to do another shop to tide us over until Saturday, and our Saturday is being bollocksed up, and it's THEIR cock-up) he becomes even shittier, and when dh asks for his name, he says "I don' have to give you my name".

Now I have two confirmation emails in my inbox for deliveries of £180 worth of shopping, one for Friday and one for Saturday. They have different order numbers on them, so I'm pretty sure that if we don't do something we will be billed twice and receive two identical deliveries!

Just what you need when you're laid up with a stinking cold and thought your much-needed shopping was arriving imminently.

[BlueDaisy]

@ thread title

lol you naughty people

[Greensleeves]

Yes, it's my natural didactic streak. D'you think I'd make a good primary teacher?

[ghosty]

Wanky bollocks

[Greensleeves]

NO olive, I will not give you the satisfaction

Honestly, if they deliver it twice we will have to go forth into the streets and ask strangers to come and help themselves I can't have it all festering and suppurating all over my kitchen!

[VeniVidiVickiQV]

Twatrose shopper

[oliveoil]

If they deliver it twice, can you keep it and tell them to sod off and die?

[MerlinsBeard]

cor u can tell some of u went to "the other side" yesterday lol

[eviletc]

sainbury's website has just crashed while i am trying to do my shopping

[redclover79]

I was so not looking forward to going to work tonight, this has cheered me up no end!! I shall sit smugly at my till and feel justified in my opinion of my employer!!

[JSainsbury]

I will see you later greensleeves.

It was 2000 cases of fruitshoots in your order wasn't it?

MWAHAHAHAHA

[CntingSainsburys]

[NotAnOtter]

GREEENNNNYYYYYY
the exact same happened to me - with a FAB outcome

CAT me for advice!!!!

[TenaLady]

Sorry Greensleeves for your problem with Sainsbury, indeed I have had similar with Tesco.

Its the name of the thread that is so offensive, a couple of stars mid word could of sufficed.

[JSainsbury]

eh?



They think they can win??

We will track them down through their reward cards and market at them agressively.

[CntingSainsburys]

yes
we will encourage them to eat five a day with cheery slogans
and if that does not work we will


























RELEASE JAMIE OLIVER!

[TenaLady]

All the supermarkets are winning, you cant change that unless you visit individual shops to buy your groceries. Oops no you cant do that either, cos there arent any left due to us fools being lazy and buying substandard food from the glamourshops.

Our demise im afraid, cant see what the alternative is now.

[JSainsbury]

Yeeees Jamie. they won't stand a chance.

[TenaLady]

To boot, they know what we eat, what our credit card number is, where we live and probably the colour knickers you wear (you bought them there)! Quite frightening really!

[NotAnOtter]

this happened to me on 22nd december .
This months shop i rang up straight after getting that ' your order has already been sent ' message and quel surpris no sign of order
the call centre satff are rude and useless

[JSainsbury]

that's right tenalady.

That colour suits you by the way.

[CntingSainsburys]

actually according to our files you haven't bought any new knickers since 1998
and you very rarely eat any kind of oily fish

[TenaLady]

Otter, the same is of Tesco, Customer service is non existent, they really dont care, why should they now, they have the market share and own half of England. Our little minion voices dont cut the mustard anymore.

[Peachy123]

ROFLAO!!!!

[TenaLady]

Sainsbury, that is creepy, cant qualify the knickers cos I go to Asda, the oily fish is very true

[KathyMCMLXXII]

When I read 'release Jamie Oliver' I thought you meant go and release him from Sainsbury's evil clutches.... I firmly believe they have him prisoner and are forcing him to make all those awful ads.