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CUNTING Sainsburys

138 replies

Greensleeves · 31/01/2007 20:57

We have been sitting here eagerly awaiting the arrival of £180 worth of shopping (unusually large shop, cupboard shop as well as regular groceries) which was booked to arrive between 7 and 8. Once it became apparent that it was late dh checked their schedule online and it transpired that they hadn't got us down for a delivery at all . So we called customer services and were told by a very rude, offhand person that if we hadn't received the confirmation email, it was our own fault our shopping hadn't been delivered. We did receive the confirmation page on the website after we checked out - but we didn't receive the email, which we wouldn't have noticed because our nroadband connection has been playing up over the last few days. So dh tried to check the order out again and book a different time (the earliest available, 11-12 on Saturday). The site refused because "you have already submitted this order"!!.

So we call customer services again and speak to another rude, unhelpful twat who fobs us off - he clearly has difficulty getting the order through the system again too but won't admit there's a problem with their system (dh works in programming and it was bloody obvious there was a problem). He then books a delivery at 3-4pm on Friday without consulting us, then tells us that it's booked - we have to tell him to cancel it because neither of us will be in on Friday (is that so unusual?. So he re-books it for the Saturday 11-12 slot. When dh asks for the forms to be sent for an official complaint (on the grounds that we have now got to do another shop to tide us over until Saturday, and our Saturday is being bollocksed up, and it's THEIR cock-up) he becomes even shittier, and when dh asks for his name, he says "I don' have to give you my name".

Now I have two confirmation emails in my inbox for deliveries of £180 worth of shopping, one for Friday and one for Saturday. They have different order numbers on them, so I'm pretty sure that if we don't do something we will be billed twice and receive two identical deliveries!

Just what you need when you're laid up with a stinking cold and thought your much-needed shopping was arriving imminently.

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HappyDaddy · 31/01/2007 21:13

Can you imagine Sainsbury's libel defence?

Your honour, we are not Cunting. We do admit, however, to being shitting, tossing, even twunting, but never EVER Cunting.

Judge: "Cunt."

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WideWebWitch · 31/01/2007 21:14

Sainsbos vs Greensleeves, can you imagine, "Sainsbury's takes issue with being called 'cunting Sainsbury's' since they are not and never have been known by this name or trademark..."

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IntergalacticWalrus · 31/01/2007 21:14

I dare you to use the word "cunt" in the letter.

Go go, go on

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WideWebWitch · 31/01/2007 21:14

Spooky x post hd!

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HappyDaddy · 31/01/2007 21:14

DW always writes a stinky letter to the head of customer services. She has NEVER failed to get a grovelling response.

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Greensleeves · 31/01/2007 21:14

HD, you really should write for TV, you know

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VeniVidiVickiQV · 31/01/2007 21:14

Can i read your draft before you send it please???

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NadineBaggott · 31/01/2007 21:15

Yuk at the title.

Commiserations on not getting your shopping.

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HappyDaddy · 31/01/2007 21:15

I think BBC4 have enough foulmouthed programmes already.

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Greensleeves · 31/01/2007 21:15

I might post it and send them a link

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Greensleeves · 31/01/2007 21:16

Begone, celebrity beauty editor!

Pentapeptides to you. With knobs on

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Mercy · 31/01/2007 21:23

Hmm, what a lovely title for a thread.

Having said that Sainsburys are f*ing crap and have been for quite some time now.

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swifterella · 31/01/2007 21:26

oh greeny you do make me laugh

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VeniVidiVickiQV · 31/01/2007 21:27

Greeny - i blardy love you

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Greensleeves · 31/01/2007 21:28

I f-f-fuckin love you too, man

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swifterella · 31/01/2007 21:29

tee hee

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VeniVidiVickiQV · 31/01/2007 21:33

OI, yer cunt

how very dare you disgorge on my beautiful boots

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theheadgirl · 31/01/2007 21:33

How could i pass by a thread with such a top title?? One thing that makes me see red is so called "customer service" bastards who have no idea how to be polite. If I spoke to patients at work like that I would rightly be hung out to dry, so GO FOR IT Greensleeves!!

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funkimummy · 31/01/2007 21:53

Farking bunch of arseholes!!

Loved the title by the way!!

I think you should definitely use the word 'cunting' in your letter to them!!!

HAR HAR HAR HAR..

AM PMSL at this thread!! Hate supermarkets though. Tesco never gets my bloody order right!

I ask for pampers nappies, they send me fucking dog biscuits because 'it was the nearest match.' (OK slight exaggeration, but you catch my drift!)

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Fubsy · 31/01/2007 23:38

Tescos cunt too.

I gave up using their online service when I got a phone call to say they were cancelling my order due to lack of drivers.

DP was away, DD had chickenpox, I had no car and we live 4 miles from nearest useful shop. If Id had the car i would have bundled DD in it with all her spots, and dumped her in the manager's office while I did the shopping.

They finally rolled up 2 days later, 2 hours late, with most of the stuff missing.

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Megglevache · 31/01/2007 23:44

Message withdrawn

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NorksBride · 01/02/2007 00:07

Am laughing so much that DH has come into the office to investigate.

The BMC would be surprised at the posh, sticks-up-our-arses MNs having such a thread title.

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hunkermunker · 01/02/2007 00:16

Greeny, you swear better than me!

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Greensleeves · 01/02/2007 00:17

No, no Hunker I swear differently from you. There's room on the broom.......

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hunkermunker · 01/02/2007 00:19

Thank fuck for that!

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