How is everyone getting on claiming back their bank charges??

[Biglips]

as im going to my bank today to get a couple of statements from 4 years ago (when we moved into this house and our money was all over the place!)

anyway..ive came across a few websites for you to have a look

1. comsumer action group

2. money saving experts

3. reclaim unfair charges

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Do I not add on the 8% interest at this stage its calculated on the spreadsheet. On the letter I have just asked for all my charges not the 8% extra, should I add this on now and put it on the LBA

we still havent recieved our statrements since i wrote to them(halifax) on 11th january!!!!!!!!!!!!!..several phone calls and comments made but nothing

I really want to start this process and dh and I know we were charged left right and centre a few years ago. I'm fairly sure I have bank statements going back 6 years, but we have an account each and a joint account. Do I sent a separate letter for each one or all together? Do I add interest? where is the best place to look for a template?

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Ive posted it recorded delivery

When do you think I will hear from Abbey? Do they offer full refunds or part?

Exciting

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have you had payout yet mellowma or are you waiting?

Has anyone got any experience with Abbey?

Still haven't heard anything yet. Barclays have got till middle of next week, should I phone them to make sure they have recieved them?
Thanks

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Hiya MM,
At the very first stage, asking for my statements etc

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thanks mellowma for keeping a watch. OMG at what has been happening. I have eventually signed in and left a message. I supposed stoopid as it may sound, i have read a lot on this site, and do feel slightly imtimidated, thick even, which has put me off. not tonight though. I thought the whole process would be easy if I followed the steps, unfortunately the steps after it goes to court and you win by default , from what i can see aren't clear anywhere. They do say read everything you can and don't go in half hearted. It had to happen to us. Hey ho, there will be a positive some where along the line.

Mellowma

Sent Lloyds recorded letter 2nd March 2007 - got a letter back dated 27th March 3007 stating they are sorry to hear that I feel I have cause to complain LOL.

There letter states they do their best to send full responses within 8 weeks of receiving initial complaint.

Not holding out much hope as they have written to a Mrs Davies (not me!!!!! never been called Davies) Letter head stated my full name and I stated bank account details etc.

Tried to call number on letter to have a go that they can't even get my name right but it's always busy so I'll wait for response and see if they have my name right then!!!!!

Don't wait for a response from them - go by the timetable you want. Barclays write to me twice giving me a rubbish timetable of 6 weeks which I ignored and write each time the 14 days I've given them was up. and make sure you write a paragraph about them getting your name wrong, thus proving that they have no idea about proper customer service.

I'm meaning wrote each time, just getting over-excited with and the 'i' is next to the 'o'!

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keeping this bumped as its a brilliant thread very informative,thank you mellowma.

Im on my 11th day.....not heard a thing yet (halifax) but ive given them 14 days

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Mellow should I hear within 14 days? I posted LBA yesterday.

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