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a letter from concentrix part 5

851 replies

zolabud81 · 29/06/2015 10:31

Jus thought I'd set a thread up before part 4 reaches its limit. Please post info of your dealings with concentrix in here

OP posts:
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6
smokie19 · 30/06/2015 07:43

i even said .. are you not posting from lancing? yet i post takes 1 day and your post is taking wks too return, is a pigeon bringing them, iv done a formal complaint with hmrc got a written to do so will prob do that today as me day off, im mortified

babyalan13 · 30/06/2015 07:50

Well I checked my bank this morning as I do every morning!! I've over 2 thousand from working tax!!! Wtf. I knew they had underpayed me a bit but dear gawd that is lot of money!! So hmrc is obviously on the ball when concentrix finishes their checks. Am going to ring to see why they have paid me so much. Am not due my money till tomorrow

12fedup12 · 30/06/2015 07:52

Wow baby that is good news before your holiday!

Just hoping my paperwork gets scanned this week and sorted as quick as yours!

Morgan97 · 30/06/2015 08:07

Fab news baby surely this must mean good news for everyone else x

smokie19 · 30/06/2015 08:12

thought you wud have had payment as well thats brill,

12fedup12 · 30/06/2015 08:14

Good news for both of you smokie and baby x

Hopefully everyone else will get good news by the end of this week

efergie82 · 30/06/2015 08:15

Its awful i really want to ring again today lol, its like a drug. Well done baby that means they are actually taking note of underpayments so others wont need to worry. How long after concentrix looked at your case was HMRC sorted?

smokie19 · 30/06/2015 08:18

i dnt know as concentrix told me it was scanned on 16th june and paperwork sent back and hmrc told me yesterday it was on the 24th june

smokie19 · 30/06/2015 08:19

iv had paperment today as well and dnt get payd till friday

12fedup12 · 30/06/2015 08:19

I know that's how I feel efergie I am addicted to calling, just want to know when my documents will be scanned, especially after everyone got told something different yesterday!

efergie82 · 30/06/2015 08:21

So hopefully a week after concentrix finishes, i just want it over with now. Its so draining

12fedup12 · 30/06/2015 08:21

If you have time this morning efergie go for it might as well ring won't find out anything otherwise

smokie19 · 30/06/2015 08:22

mines took 7 wks since sent info off without including when renewed with hmrc over phone but cnt remember date did that

12fedup12 · 30/06/2015 08:22

I just want to be able to sleep again and not spend all day worrying and stressed!

efergie82 · 30/06/2015 08:23

Im going out running errands but will be back about 10.30ish so might try and ring then, maybe have some news for your first break Fedup

smokie19 · 30/06/2015 08:24

must been earli as i got txt from hmrc 13th may sayin can take upto 8wks so prob another three on top

12fedup12 · 30/06/2015 08:24

Would be nice wouldn't it efergie x

smokie19 · 30/06/2015 08:26

hope you both get sorted soon

12fedup12 · 30/06/2015 08:27

Thank you smokie

utdfan · 30/06/2015 08:28

I am so pleased for you baby. You must be so relieved and happy right now. Hope everyone else gets good news this week.

efergie82 · 30/06/2015 08:31

Thank you smokie, hope you get your docs soon. I hate the idea some "other" company has ALL our data/docs. You here all the time of so and so looses documents ect. I seriously hope its secure as they could copy anything for their own use. ID theif is a serious worry.

12fedup12 · 30/06/2015 08:46

Ok ladies I couldn't help myself I was on hold since 8am and no documents still not on system, told takes 2 - 3 weeks to which I said well you have had them over 3 weeks now, was told will raise this with team leader to try and locate documents, think some of us have heard that before!
I told her on phone what I had sent and what was in the letters I sent she said that should be fine

jonny82 · 30/06/2015 08:51

12Fedup did you get a signature ?

babyalan13 · 30/06/2015 09:03

Hay!!! Can anyone help hmrc are saying they DIDNT issue that money!!!!! Wtf! It says on bank online working tax credit!! What do I do now?!

smokie19 · 30/06/2015 09:04

pmsl haha how can there have not if it states hmrc mines says its them as well

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