A letter from concentric part 4!

[Morgan97]

Hey girls thought I'd start a part 4 before part 3 reaches the limit. Anyone having received a letter from concentric or hrmc telling you they have evidence of you living with another adult please join us with your experiences, comments or support.

I think that's why mine appeared dodgy! Cause I work 30 hours. But get 10000 a year. They probably thought my income was low for 30 hours. But I explained in my letter and my employer backed up I work 39 weeks instead of 52.

12fedup12 I only work for a little fish n chip shop with 4 staff so we don't have a contract and get paid cash that's why I sent my p60 as proof of income and letter not on headed paper as it's only a tiny shop I work for

8072.90 that's Wat p60 said

I think to they need to make sure people are on at least minimum wage? something to do with working tax

www.facebook.com/groups/389930804526606

Your p60 sounds correct

A lot of help and advice can be offered on that link to a Facebook page, they're trying to make changes to how people are being treated, take a look and have a rant over there.

Are you minimum wage Zola ?

I earn 156 quid a week doin 24 hours a week at minimum wage my p60 said 8072.9 so I did ed that by 52 which shows at 155.24 pound a week but 6 moths of last year the minimum wage was lower wasn't it 6.30

well after been on hold with that head doing music i got through. apparently sent my docs back 16th but have not recieved!! said going too pass on too manager.. disgusted, thats my bankstatements could be anywere... said my case as been dealt with and no amendments too my award, shall ring again next wk if still not here then will lodge official complaint

Smokie 19 when did they receive yours the16th of what month mine was receil d on the 8th of june and not been scanned on

I've work out 6 months on 6.31 for 24 hours a week an 6 months at 6.50 for 24 hours a week and it adds to 7993.44 and I earn 8072.90 so I'm fine for working tax credits I don't fall bellow the 24 hours so I don't owe the working tax credits bk just hope they accept my eveidence

it was on system 16th june my deadline was the 18th june, i sent all my info 28th may recieved 29th may not recorded .. i rang hmrc yesterday couldnt tell me much apart from what was getting as of 19th june

Zola I have done a calculation on how I think they work it out for hours work off your p60.

It says an average of 23.88 hours a week so I think that would surely be fine.

You are near dead on 24 hours a week, like I said this is what I think they use to work it out so it's not 100%.

i told them last wk i gave wrong figure for hourly rate, my okd job was 6.70hr, my new i thought was 7.15 but is 7.40 he said that doesnt mattr.... nothings changed even when changd job with amount recieved off them

Yeah johny82 that Wat I worked it out to be but remember half of last financial year I was on 6.31 a hour which was minimum wage then it went to 6.50 so I f u work that out I'm above the 24 hours.

Yes you are.

Your hours from what I can see are not even an issue.

I hope that helps.

Johny82 u think the evidence I sent do prove my hours and income will be sufficient

That's s my p60 and letter on unheaded paper as it's a small buisness and but it has the work address on it but not signed as my boss didn't sign it but he put his name on it

Yes your p60 alone shows you work the hours through your income.

Plus you have the letter

Thank you johny82 u put my mind at rest at bit just hope concentrix think like u mate hope yours is all sorted sorry when did they receive your paper work mine wa on th 8th of june

They got mine on the 10th June so prob be next week for us.

Yh johny82 were on about the same day they said to me earlier the 30th they should be on the system

I work term time only and they have my contract and 2 letters to confirm that

Oh my!!! I was trying to hold off calling them but I gave in, approx one hour wait to get through, when I did I wad full of adrenaline and shaking and raging, I skipped asking about my case and jumped straight to "where are my documents?"
He then asked for my tracking details which I gave him and he went off to check,
When he came back and said I should receive them in 3-5 days I flipped out with my previous written notes.

The contract between hm revenue and customs and synnex-concentrix UK Ltd clearly states on pg 122 outbound and inbound post,16 that 95% of customer correspondence received should be scanned within 2 days, I asked him if this were the case and we're my documents scanned by the 14th as they received them on the 12th, he said no, I then asked if I were in the 5% and we're my documents scanned within 4 days of receipt 16th, he said no.

I was trying to make a point that they weren't doing what they were supposed to be doing and properly doing myself no favour whatsoever, I then said"well then your breaking your contract".
I followed on by telling him,
"my documents were received next day guaranteed delivery on the 12th, and section 18 page 122 of hm revenue and customs and synnex-concentrix contract clearly states that the "contractor" will ensure 100% of original documents are dispatched back to the customer within 3 days of receipt.
Which would mean I received my documents back on 15th/16th depending if they counted the same day or not, by either special or recorded delivery as that is how I sent it, he said no, I told him I wanted to lodge a complaint and was given an address in Preston? What they are told to say doesn't match the contract, they're backlogged isn't good enough.
Sorry for my explosion on here.
He said they don't scan until end date (1st July for me) I dunno why I did what I just did. It doesn't help but I wanted to know what they'd say and wanted the call to be recorded as I knew they wouldn't know what to say.