Yes, I did a quick Google, it seems miss Upton was violently assaulted by her then partner that resulted in her baby Florrie being stillborn.
I would imagine that the service she set up was well intended and comes from a place of love, and that she genuinely thinks that what she is doing is a kindness to these deceased little ones and their families.
But of course it speaks of a great emotional distress on her part, a belief that these dead children can watch TV for example, or benefit from that - or she is temporarily replacing her daughter. She is unwell, and should be banned from doing this - there is no regulator of the funeral business, but the courts can prevent an individual from carrying on any kind of business by an order if they wish.
Its very sad, all round.