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AirBnB - Bed no breakfast?!

334 replies

Teapleasemilknosugar · 18/08/2024 23:25

Not sure whether IABU but I'm miffed! Stayed in an AirBnB last week and there was only B, no B! First time I've stayed in an AirBnB where this has happened.

We arrived 5pm too (unavoidable delays) so we're too late to head out and forage for breakfast foods, but thankfully I had packed a box of cereal from our kitchen at home so at least kids were happy. We were left 1pt of milk in the fridge. We were staying a whole 6 nights.

Is this the norm? It's literally in the name; I book an AirBnB and expect BnB. Or did I misunderstand?!

I haven't written a review or feedback yet

OP posts:
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6
soupfiend · 20/08/2024 18:43

Movinghouseatlast · 20/08/2024 17:35

I know , it's nuts! It's because I said that if you provide breakfast you need a food hygiene certificate. The poster then told me that she absolutely wouldn't believe that someone
a.) Had a food hygiene certificate
b.) Would follow the rules even if they had done the course and had the certificate.

She then latched on to the fact I said I need to have a food hygiene certificate to give my scones to people. She seems a bit obsessed with hygiene!

I wasnt really following that discussion but I dont think you do need a hygiene certificate do you

I had friends round for dinner the other night I didnt have a food hygiene cert because I wasnt selling food to them?

Chewbecca · 20/08/2024 18:51

Movinghouseatlast · 20/08/2024 18:33

You do need a food hygiene certificate. For breakfast, scones- anything you 'give' as part of a stay in a holiday let.

It is seen as selling it because they have paid for their stay.

I know this because it is on lots of holiday let advice websites. And because my local environmental health officer told me.

All ingredients also need to be labelled to comply with Natashas Law.

I am pretty certain Natasha's law does not apply to home cooked food - it's pre-packaged only.

Movinghouseatlast · 20/08/2024 19:14

Chewbecca · 20/08/2024 18:51

I am pretty certain Natasha's law does not apply to home cooked food - it's pre-packaged only.

It applies if you leave home cooked food in a holiday let, believe me. I've had an email from Environmental Health saying it is. I tend to do what Environmental Health says, best that way.

You bake a cake and leave it as a gift for guests, Natasha's Law applies. You list ingredients with allergens in bold.

Funkyslippers · 20/08/2024 19:16

LesMisSaigon · 20/08/2024 18:22

@Teapleasemilknosugar I would have assumed an AirBnB included breakfast, because it is in the name. Are all the PPs saying not to take the name literally going to be happy if they arrive at their AirBnB to find no bed either? 🤔

You would basically expect everything that is listed in the facilities provided in the listing. If the OPs listing specified that breakfast would be included (and I highly doubt it did), and indeed a bed, then she would be fully within her right to complain and I'd be puzzled as to why she is asking what she should do on Mumsnet

Movinghouseatlast · 20/08/2024 19:17

soupfiend · 20/08/2024 18:43

I wasnt really following that discussion but I dont think you do need a hygiene certificate do you

I had friends round for dinner the other night I didnt have a food hygiene cert because I wasnt selling food to them?

The discussion is about Air BnB. If you cook anything for guests who are paying you to stay in your holiday let then you need a hygiene certificate.

Obviously not in a domestic setting for friends.

Funkyslippers · 20/08/2024 19:19

Movinghouseatlast · 20/08/2024 19:14

It applies if you leave home cooked food in a holiday let, believe me. I've had an email from Environmental Health saying it is. I tend to do what Environmental Health says, best that way.

You bake a cake and leave it as a gift for guests, Natasha's Law applies. You list ingredients with allergens in bold.

It's for pre packaged food only, which is directly sold. So it wouldn't apply if you leave goods for someone in an Air bnb as you haven't sold them

Danielle9891 · 20/08/2024 19:22

Isn't most airb&bs full houses/flats that you rent out? I've never stopped at one that provided a cooked breakfast.

soupfiend · 20/08/2024 19:24

Movinghouseatlast · 20/08/2024 19:17

The discussion is about Air BnB. If you cook anything for guests who are paying you to stay in your holiday let then you need a hygiene certificate.

Obviously not in a domestic setting for friends.

But leaving a cake for someone as a gift is not part of what they are paying for. Its a gift, in the same way as someone coming round for dinner.

Grammarnut · 20/08/2024 19:26

Movinghouseatlast · 20/08/2024 18:33

You do need a food hygiene certificate. For breakfast, scones- anything you 'give' as part of a stay in a holiday let.

It is seen as selling it because they have paid for their stay.

I know this because it is on lots of holiday let advice websites. And because my local environmental health officer told me.

All ingredients also need to be labelled to comply with Natashas Law.

Sorry, I wasn't clear on that. Obv. if supplied as part of the let then it's selling and a hygiene cert is needed.

BettyBardMacDonald · 20/08/2024 19:27

I would not expect food to be provided.

Funkyslippers · 20/08/2024 19:30

Danielle9891 · 20/08/2024 19:22

Isn't most airb&bs full houses/flats that you rent out? I've never stopped at one that provided a cooked breakfast.

Yes I think it's mostly self catering accommodation. Booking.com & vrbo have a lot of hotels and b&bs which will provide breakfast if it's specified. Sometimes you pay extra

rosyAndMoo · 20/08/2024 19:37

Teapleasemilknosugar · 18/08/2024 23:25

Not sure whether IABU but I'm miffed! Stayed in an AirBnB last week and there was only B, no B! First time I've stayed in an AirBnB where this has happened.

We arrived 5pm too (unavoidable delays) so we're too late to head out and forage for breakfast foods, but thankfully I had packed a box of cereal from our kitchen at home so at least kids were happy. We were left 1pt of milk in the fridge. We were staying a whole 6 nights.

Is this the norm? It's literally in the name; I book an AirBnB and expect BnB. Or did I misunderstand?!

I haven't written a review or feedback yet

The Air in AirBnb is from an air bed! The original concept was for gig goers to have an air mattress on someone’s floor for cheap! This has evolved… so as you are no longer getting an airbed, I would also assume that unless it states bed and breakfast you are just getting the use of a rental property.

Movinghouseatlast · 20/08/2024 19:48

soupfiend · 20/08/2024 19:24

But leaving a cake for someone as a gift is not part of what they are paying for. Its a gift, in the same way as someone coming round for dinner.

No, that isn't how it's seen legally. It's seen as part of the package you have sold. You wouldn't get the welcome pack without paying for the stay. Therefore you are selling the welcome pack.

It's literally my job so I know what I'm talking about. Google it if you want more information on it, for example The Pink Book which is legal information for holiday let owners.

Coco2024 · 20/08/2024 19:49

all the air bnbs I’ve stayed in haven’t ever provided anything, not even milk so you can make a cuppa tbh. It seems to be an air bnb culture which is a shame because it’s always the small touches that count when staying somewhere

Chewbecca · 20/08/2024 19:58

Movinghouseatlast · 20/08/2024 19:48

No, that isn't how it's seen legally. It's seen as part of the package you have sold. You wouldn't get the welcome pack without paying for the stay. Therefore you are selling the welcome pack.

It's literally my job so I know what I'm talking about. Google it if you want more information on it, for example The Pink Book which is legal information for holiday let owners.

Ok, I googled The Pink Book as suggested. Below is an extract referring to the change that came about as a result of Natasha's law.

You must be aware of any use of these allergens in the food that you prepare, and communicate this use to your customers. From October 2021, the way food businesses must provide allergen labelling information for Prepacked for Direct Sale (PPDS) has changed. Foods must have a label with a full ingredients list with allergenic ingredients emphasised within it. See the Food labelling section for more information on your requirement to inform customers of any use of allergens in food you serve customers.

From Food.gov.uk:
What is PPDS food?
Prepacked for direct sale or PPDS is food that is packaged at the same place it is offered or sold to consumers and is in this packaging before it is ordered or selected.

A home baked scone left in an Airbnb let does not meet this criteria by my reading. What am I misunderstanding?

crockofshite · 20/08/2024 20:13

LesMisSaigon · 20/08/2024 18:22

@Teapleasemilknosugar I would have assumed an AirBnB included breakfast, because it is in the name. Are all the PPs saying not to take the name literally going to be happy if they arrive at their AirBnB to find no bed either? 🤔

READ. THE. LISTING.

Preferably before you make a booking.

If in doubt about anything included or excluded ask the host BEFORE booking.

HarrietsweetHarriet · 20/08/2024 20:28

I've always had some form of groceries provided at an airb&b, usually milk, bread, eggs, preserves, scones, welshcakes, butter, that sort of thing, plus kitchen staples like cooking oil, salt and pepper, stock cubes.
I've always taken it for granted these types of things would be provided but I'll definitely take care to read the small print carefully in future given all these comments.
I literally thought that's what airb&b meant!

BennyBee · 20/08/2024 20:57

I have only stayed in two AirBnBs and both of them provided (a very good) breakfast. The first one left out fruit, bread and a toaster, milk in fridge, and muesli. The second one left a whole basket of gorgeous homemade bread and milk in the fridge. So, yes, I do think some hosts take the BnB seriously.

IvyIvyIvy · 20/08/2024 21:17

Airbnb was set up as an air bed and breakfast...it has moved on considerably....did you also only expect airbeds?

PorridgeEater · 20/08/2024 21:49

We've just returned form hol in AirBnB - same as renting a cottage, wouldn't have expected breakfast.

LesMisSaigon · 20/08/2024 21:59

crockofshite · 20/08/2024 20:13

READ. THE. LISTING.

Preferably before you make a booking.

If in doubt about anything included or excluded ask the host BEFORE booking.

Why are you shouting at me? I have never booked an AirBnB, so had no need to read the listing( full stops not really required) I am just saying that one would assume that an AirBnB contained both of the Bs. They should be renamed AirB🤣

Umbrella15 · 20/08/2024 22:02

This has made me chuckle. We always book Airbnb, its self catering thats why we like it. Didnt evan think the B and B meant something

Dibbydoos · 20/08/2024 22:04

This post made me lol!!!

soupfiend · 20/08/2024 22:07

Coco2024 · 20/08/2024 19:49

all the air bnbs I’ve stayed in haven’t ever provided anything, not even milk so you can make a cuppa tbh. It seems to be an air bnb culture which is a shame because it’s always the small touches that count when staying somewhere

We use about 6 or 7 airbnbs a year, UK an dabroad. In every UK one we have ever stayed in, is milk and basic tea and coffee at least. Sometimes theres biscuits/crisps/cake and oil, salt, pepper etc etc

Abroad, sometimes get some crisps or biscuits or olive oil or something but never milk, they dont know the concept!! Usually are coffee pods for some unfathomable coffee machine. I go straight out and buy fresh milk, often hard to find as they only use UHT milk usually

MelodyMalone · 20/08/2024 22:18

LesMisSaigon · 20/08/2024 21:59

Why are you shouting at me? I have never booked an AirBnB, so had no need to read the listing( full stops not really required) I am just saying that one would assume that an AirBnB contained both of the Bs. They should be renamed AirB🤣

Where does the Air come into it, then? Is the bed meant to be floating in space?

Plenty of companies have misleading names. You can't buy boots in Boots or a curry in Curry's!

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