Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Holidays

Use our Travel forum for recommendations on everything from day trips to the best family-friendly holiday destinations.

Family rooms allocated with ignorance

252 replies

Nannasoo · 31/12/2023 04:15

Maybe naive but when booking a family room in a hotel with 2 twins under 2 and room for 2 travel cots you would surely expect a room with bath and not shower? You live and learn that sometimes you deal with idiots. An offer of 'renting' a baby bath added insult to injury to deal with 2 babies and fill it from a shower...Sadly a full hotel and no alternative and unapologetic over a stay cut short and no discount. So it may should silly but double check the room will have a bath when booking stays. I so want to let rip on Trip Advisor but dont want to be blacklisted to stay again minus grandchildren as a very unique resort.

OP posts:
UngratefulOldCabbage · 31/12/2023 08:40

MaidOfSteel · 31/12/2023 07:27

Calling the staff idiots is appalling. I hope you weren't rude to them in person. This was your mistake.

I suspect she was. And then blaming them for cutting her family holiday short? Embarrassing and rude grandma!

BotDranning · 31/12/2023 08:45

What an odd post and reaction. I really can't believe you're blaming the hotel. You are looking a tad daft.

rookiemere · 31/12/2023 08:46

Actually OP, I really do think you should "let rip" in Tripadvisor and link here. I could do with a good giggle.

Rewis · 31/12/2023 08:46

Cutting family holiday short due to lack of bathtub? Most hotels and family homes don't have a bathtub (especially outside the UK).
To be fair I never book a family room so they night have them more frequently.

Dracarys1 · 31/12/2023 08:56

It's up to you to check if they have bath facilities. My eldest DD will have a shower but my youngest prefers a bath so we only book places that we know for sure has a bath. Gently, the mistake is yours in this case.

Finishingoff · 31/12/2023 08:58

I don’t think this thread is going quite as the OP wanted….

FlabMonsterIsDietingAgain · 31/12/2023 08:59

Why would you leave early? Just fill the sink with warm water and give them a flannel bath, they're 2 they don't need a full bath every day, just a clean over.

raindropsonatinroof · 31/12/2023 09:00

FiveShelties · 31/12/2023 04:31

If you want a bath, then surely that is your responsibility to check there is one. Baths are pretty rare now, much more likely to get a shower in most hotels.

Yup- I stay in lots of hotels for my job and every single one I have encountered has a shower not a bath. That's on you to check that. YABVU.

RidingMyBike · 31/12/2023 09:01

Most hotels I've stayed in only have showers, not baths. It's only the older ones that seem to have baths.

If it was that crucial you should have checked. Why can't you just take them in the shower with you (maybe one at a time?!). That's what I did with mine at home once she could sit up on her own.

Lifeisapeach · 31/12/2023 09:03

Baths are not guaranteed. Why would you think they are? Showering a tot is not the end of the world and certainly wouldn’t be going crazy at the hotel for something you failed to overlook.

Lucyintheskywithadiamond · 31/12/2023 09:04

It is down to you to check and request specific requirements, not the hotel to second guess. Time to act like a grown up and buck up.

balmysummerevening · 31/12/2023 09:06

You are coming across like a petulant child. Most hotels have showers and as PP have said, only the older ones have baths now. It was your mistake not to check, can't believe you are calling people idiots and planning to punish them on trip advisor. If I saw your scathing review about there not being a bath I'd think "wow- what an idiot for not checking" and totally disregard it

housethatbuiltme · 31/12/2023 09:06

Why did you cut your stay short?

Bizarre.

SoupDragon · 31/12/2023 09:07

double check the room will have a bath when booking stays

yes, you should have done. Hardly the fault of the hotel.

I've washed children in the sink before. Or showered them. Not really insurmountable.

Salacia · 31/12/2023 09:10

BIossomtoes · 31/12/2023 08:35

It would never occur to a non parent that a bath was required to go with two cots. Why would it? Really, really unreasonable @Nannasoo.

I’m pregnant (without a bath) and it hasn’t occurred to me a bath is required - presumed we’d just use a baby bath with shower water until they get too big then sort some sort of shower situation. Bit nervous now after reading this thread that I’ve already committed a parenting faux pas!

Can see why a bath would be easier with twins but as others have said that’s on you to check when you book as hotels increasingly have showers only. I hope you weren’t as rude to the staff’s faces as you have been about them on this thread.

5128gap · 31/12/2023 09:10

Are you angling after a refund by exaggerating the issue in the hope the manager has no children and believes it's as big a problem as you claim? Because I can't believe anyone is so lacking in resourcefulness as to believe the only way around this is to go home.

TooMuchPinkyPonkJuice · 31/12/2023 09:11

You live and learn that sometimes you deal with idiots

Mmm quite. Idiots that don’t realise booking systems are mostly computerised and are allocated on check boxes. Your bile for the worker really shows what type of person you are though.

Isyesterdaytomorrowtoday · 31/12/2023 09:11

I wouldn’t have assumed bath either, seems a total overreaction to cut the trip short.

id have either bathed them in the sink, washed them down with a flannel or had them in the shower with me.

they offered baby bath too which would’ve had enough water in from tap or shower within minutes

a scathing trip advisor review would be massively unreasonable

Iwishiwasasilentnight · 31/12/2023 09:12

My children hated showers that age so I always made sure I booked a hotel with a baby. There aren’t many hotels with guaranteed baths out there.

Baabaapurplesheep · 31/12/2023 09:17

Good grief, give them a rinse in the shower or a sponge bath, as pps have said! I doubt anyone at the hotel would have made the connection unless you asked. We went on hols with an 18 month old - no bath so she had to be showered off after the beach, she didn’t love it but we managed

PuppyMonkey · 31/12/2023 09:18

Ours always had showers once they could stand - it was DP’s job and the kids loved it. Can’t understand the obsession with kids having long baths in this country, especially right before bed as part of some massive drawn out bedtime routine. No thank you.

Mikimoto · 31/12/2023 09:19

I think there's only one ignorant party involved here....

5128gap · 31/12/2023 09:19

Isyesterdaytomorrowtoday · 31/12/2023 09:11

I wouldn’t have assumed bath either, seems a total overreaction to cut the trip short.

id have either bathed them in the sink, washed them down with a flannel or had them in the shower with me.

they offered baby bath too which would’ve had enough water in from tap or shower within minutes

a scathing trip advisor review would be massively unreasonable

Personally I find scathing reviews about U things to be useful. I tend to think that if a person that quick to complain has nothing other than that to complain about the place must be ok!

Canyoudigityesyoucan · 31/12/2023 09:20

You cannot expect anything.

I love a bath. So if I’m booking a category of room where it says “some have baths, and some have showers over bath” I’ll always call the hotel to confirm if they have a room with a bath to offer me in that category and request it.

If they cannot offer it to me I simply
book the next category of room which does guarantee a bath.

Unless it states that the room you booked is guaranteed to have a bath, your anger is misplaced. You cannot assume anything.!

Flaskfan · 31/12/2023 09:21

Bathe them in the sink. I used to love a sink bath when I was little. We used the kitchen sink for our two when our bathroom was being done.

Swipe left for the next trending thread