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Family rooms allocated with ignorance

252 replies

Nannasoo · 31/12/2023 04:15

Maybe naive but when booking a family room in a hotel with 2 twins under 2 and room for 2 travel cots you would surely expect a room with bath and not shower? You live and learn that sometimes you deal with idiots. An offer of 'renting' a baby bath added insult to injury to deal with 2 babies and fill it from a shower...Sadly a full hotel and no alternative and unapologetic over a stay cut short and no discount. So it may should silly but double check the room will have a bath when booking stays. I so want to let rip on Trip Advisor but dont want to be blacklisted to stay again minus grandchildren as a very unique resort.

OP posts:
ReadyForPumpkins · 31/12/2023 05:49

We prefer showers. You can easily shower a toddler. They can stand and walk so surely they can stand in a shower.

Thepossibility · 31/12/2023 05:50

We used to bring a little blow up paddling pool to put in the floor of the shower when we went away when they were small.

LiquoriceAllsorts2 · 31/12/2023 05:54

I wouldn’t have expected there to necessarily be a bath and don’t see why the hotel should have known to give you one. The hotel has not been ignorant and can’t read minds.

soupmaker · 31/12/2023 05:58

*very unique resort

What? Centreparcs?

YABVU.

wherearemywellingtons · 31/12/2023 06:11

Why can’t you just shower the babies or use a baby bath? Sounds like you’re expecting the world to bend to fit your specific needs when lots of parents are fine to shower babies or fill baby baths from showers. A non issue.

wherearemywellingtons · 31/12/2023 06:12

(Saying this as a mum of toddlers who regularly showers them and who only ever uses a baby bath which has been filled from the shower! This wouldn’t even register to me as an issue.)

Evanesy · 31/12/2023 06:18

“Let rip” because a hotel doesn’t have something that is a want rather than a need?

How bizarre.

Redglitter · 31/12/2023 06:23

You cut your holiday short because there was no bath. Talk about cutting off your nose to spite your face. Especially when you were offered use of a baby bath - albeit at a fee. So you've missed out on a break and lost money over a bath 😮

Surely you could have managed with a shower (or rented baby bath) for a few days

Ofcourse you weren't going to get a refund there was nothing wrong with your room just wasn't to your liking

If a bath is so crucial you should have checked with them. As pp said a bath in a hotel is the exception not the rule

I think if you let rip on Trip advisor your complaint will be treated the way it has been on here. Slight disbelief & down to you - not the hotel

dancinginthewind · 31/12/2023 06:23

What were you doing which meant that not having a bath was such an issue? If they were genuinely dirty, then there's the shower, even if it's just sitting them on the floor of the cubicle and splashing them with water from the sink in a cup (DC1 hated shower heads - even this option made her scream but it was over in minutes and she had been sick so needed to be cleaned up)

ChocolateCinderToffee · 31/12/2023 06:27

You are ignorant of what ignorance means.

Additionally, baths are very rare in hotel en-suites. Generally you pay more for a room with bath. Occasionally in very dated hotels you’ll have a bath.

LangMayYerLumReek2024 · 31/12/2023 06:31

Pretty common not to have a bath in a hotel. You just take the kids into the shower. They will enjoy. 😂

Blumarine · 31/12/2023 06:34

You must be quite old? Nobody baths babies any more nowadays. Mine have gone in the shower since birth, I just held them under the warm water. I wouldn’t expect or want a bath in a hotel.

Saggypants · 31/12/2023 06:39

Ignorance?
Insult?
Idiots?

God, I bet they can't wait to see the back of you. What a load of entitled frothing over nothing.

ImCamembertTheBigCheese · 31/12/2023 06:39

You're going to look very stupid 'letting rip' on TripAdvisor when it is your responsibility to book a hotel room that meets your needs.

You made an assumption amd got caught out. I'd keep quiet and learn a lesson.

GymWhale · 31/12/2023 06:40

Blumarine · 31/12/2023 06:34

You must be quite old? Nobody baths babies any more nowadays. Mine have gone in the shower since birth, I just held them under the warm water. I wouldn’t expect or want a bath in a hotel.

Your comment is both rude, and untrue.

PuttingDownRoots · 31/12/2023 06:45

At the start of it I was expecting this to be about inadequate floorspace for two cots... perhaps putting them in a smaller family room when larger ones were available. Safety would suggest that two cots would require the bigger rooms.

Shower vs bath? Hotels aren't mind readers, request one on booking next time!

Beargrumps22 · 31/12/2023 06:45

Went to Butlins with my granddaughter a few years ago she was about the same age, same thing was showers only so we bought a very cheap blow-up paddling pool or if needs be get a big poly box put on the floor of shower great fun problem solved. if needs be pop them in a sink or just give them all all-over wash missing a bath is hardly going to be a major disaster until they get home. if it is that important check next time but you will have to look hard for places with baths now esp resorts or places like Butlins etc

PurBal · 31/12/2023 06:46

Did it say there would be a bath when you booked? Did you request one? As a mum two under two this wouldn’t be a priority for me. My toddler can stand (water shoes can be helpful to avoid slipping) baby can be washed in the sink if he needs it at all.

TheFairyCaravan · 31/12/2023 06:47

DS2 and DDIL don’t have a bath so when DGS gets too big for his baby bath he will be having showers. We used to shower ours when they were little too. It’s so much easier,

This is your fault. The resort staff aren’t mind readers, fgs.

Poppsidoppsi · 31/12/2023 06:47

This is a bit embarrassing, OP. How very silly to go in guns blazing over such a non-issue. With any hotel, I would prefer to shower myself / DC than use a bath that countless people have sat in. A shower for a few days would’ve been fine - DH and I would take our baby DC in with us when we showered - not an issue at all.

BoohooWoohoo · 31/12/2023 06:47

These days, it’s not unusual for 2 year olds to be showered rather than bathed so calling staff ignorant for not allocating a room with a bath is unfair unless you requested that addition and it wasn’t provided.

TurquoiseSeasAndSilverSand · 31/12/2023 06:50

Quite surprised at all the comments about hotels rarely having baths. I don't think I've ever stayed in a hotel room that didn't have a bath, admittedly most would be at inexpensive chain hotels.

That said, if a bath was important to me, I'd check on booking. My kids preferred baths, but a shower wouldn't have been a dealbreaker.

Mamamable · 31/12/2023 06:57

I shower my 1 year old all the time (he rarely has a bath) but if I specifically needed a bath I would have checked that’s what the room had and not expected it.

ElevenSeven · 31/12/2023 06:59

It’s nothing to do with ‘ignorance’. Rooms are allocated by their system. It only wants to know the ages at booking to know if they need full beds, can use pull-out sofa beds or cots.

It doesn’t think - ohhh baby TWINS!!! We must allocate this lovely family a bath!!!

Yabu to let this ruin your trip.

Mikimoto · 31/12/2023 07:04

So it was down to you, you cocked up for not requesting the right room, and now you want to be rude to the hotel?
And on top of all that, they offered you a solution!
Unbelievable. Move away from Travelodge now and again - it'll be an eye-opener.