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Ocado Delivers Bag of Urine

269 replies

noidsleft · 11/10/2012 23:45

How should I take my complaint forward? A day ago I emailed my complaint to Ocado and they have not bothered to reply. Our last delivery started by the driver removing our bags of food from the back of the van. He then looked about, lent into the van and removed a bag of liquid which he threw down the side of our house. It landed in the middle of the pavment, he walked towards it and kicked it against the side of our house, where it slowly seeped urine down the pavement. This gentleman, has allegedly (I think that's what I need to add here) used the back of the Ocado van for his own private toilet, used an Ocado bag as a urinal (not what I thought we were returning the bags for)and nothing as soap water and a sink. Then handed over the shopping for my family. I have very good CCTV of all this, should I put it on You Tube and forward the link to Ocado and see if they reply, then?

OP posts:
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OatyBeatie · 12/10/2012 09:38

I wish I was called OcadoAnnie. It sounds very jaunty. I picture her bursting into the thread like a cowgirl in a 60s western movie bursting through the saloon doors, all gingham and wholesome singing.

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Felicitywascold · 12/10/2012 09:38

Grin. I don't know why I am enjoying this thread as much as I am. But a great start to Friday!

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Pinot · 12/10/2012 09:39

I'm just laughing at OcadoAnnie. Sorry.

Is this a wind up?

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OatyBeatie · 12/10/2012 09:39

I'm pretty sure Ocado and many other companies monitor places like MN quite carefully., just like they do with other social media.

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Felicitywascold · 12/10/2012 09:39


Oh don't spoil the fun Pinot!
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Pinot · 12/10/2012 09:40

Sorry Blush

Get back to work OcadoAnnie! Supermarket shoppers NEED YOU!

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NewNames · 12/10/2012 09:40

OP has probably gone to work and won't come back until tonight. Annoying!

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Pinot · 12/10/2012 09:41

Aha, yep.

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NewNames · 12/10/2012 09:41

Oh yes, they do. They monitor everything. Very normal.

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MummifiedBonkeyMollocks · 12/10/2012 09:42

Shock

Could OcadoAnnie be the OP in disguise~?

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MaryZed · 12/10/2012 09:43

No, OcadoAnnie is real - I've seen her before. She's a bit like Olivia, sent out to smooth the wrinkles when people have got pissed off with Ocado.

The op, now, I'm not so sure Grin. It seems odd to join mn at 11.30 at night to post a thread like this.

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Pinot · 12/10/2012 09:43

NewNames :o hahahahahahahaaaaa

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DameEnidsOrange · 12/10/2012 09:43

When I was working in IT for a bank that is now often slated on here, they were working on software that would search for mentions daily so they could respond to any negative PR pronto - given they were taken over by Santander, they damn well needed it

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MummifiedBonkeyMollocks · 12/10/2012 09:44

Ah,

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MissVerinder · 12/10/2012 09:45

Oh my days, place marking shamelessly!

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Mintyy · 12/10/2012 09:45

OcadoAnnie - nice to see you again. I was a little bit disappointed you didn't pop up on my recent thread whingeing about the Ocado packing tbh, but I know you can't be here 24 hours of the day Grin.

Well, I had a busy day planned but I can see that being decimated by the need to stay near the pc and refresh this thread!

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BobblyGussets · 12/10/2012 09:49

Piss in a bag? Whatever will they be delivering next?

My money is on a turd in a hotdog bun, boak.

A bag of piss, piss in a bag. The mind boggles.

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MissKeithLemon · 12/10/2012 09:51

I used to work for an IT company and part of what they did was train peolpe in other companies to search/respond/use social media and other websites in this way.
It helps to alleviate negative publicity and happens on other sites such as MSE a lot (as in a representative from the comapny being moaned about popping up on a thread to help.)

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Narked · 12/10/2012 09:51

I was very impressed with Ocado's own fruit and veg - Waitrose quality at normal prices. I didn't get a bag of urine though.

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hermioneweasley · 12/10/2012 09:52

I can't wait for the update on this. I thought that AIBU about not allowing a bloke to take a wazz in the mornings was the best wee related one in ages, but now we get this!

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DinosaursOnASpaceship · 12/10/2012 09:54
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imperialstateknickers · 12/10/2012 09:56

Place marking.... I'm going to get bugger all done today aren't I?

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ethelb · 12/10/2012 09:56

OcadoAnnie often turns up on threads like this. Except the time I had a problem with Ocado Angry.

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Haemadoots · 12/10/2012 09:56

Shameless place marking

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PrettyPrinceofDarkness · 12/10/2012 09:57

Pfft! All I got was a little booklet as my welcome pack.

Maybe it depends on wher you live. Are you from Staines OP?

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