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Ocado Delivers Bag of Urine

269 replies

noidsleft · 11/10/2012 23:45

How should I take my complaint forward? A day ago I emailed my complaint to Ocado and they have not bothered to reply. Our last delivery started by the driver removing our bags of food from the back of the van. He then looked about, lent into the van and removed a bag of liquid which he threw down the side of our house. It landed in the middle of the pavment, he walked towards it and kicked it against the side of our house, where it slowly seeped urine down the pavement. This gentleman, has allegedly (I think that's what I need to add here) used the back of the Ocado van for his own private toilet, used an Ocado bag as a urinal (not what I thought we were returning the bags for)and nothing as soap water and a sink. Then handed over the shopping for my family. I have very good CCTV of all this, should I put it on You Tube and forward the link to Ocado and see if they reply, then?

OP posts:
SHRIIIEEEKPoolingBearBlood · 12/10/2012 09:58

Was it organic?

ClaimedByMe · 12/10/2012 10:00

Am I the only one dissapointed that we wont get to see the cctv video now??

Poor OcadoAnnie I bet she didn't see this one coming!

OcadoAnnie · 12/10/2012 10:01

Well, I hate to abandon you but we've got it all in hand now so I'm going to quietly go back out through the MN saloon doors.

MsIngaFewmarbles · 12/10/2012 10:02

I just snorted coffee up my nose at that Shriiieeek

Greekstartedit · 12/10/2012 10:02

I am finding this very amusing which is probably what the OP doesn't want to hear.

NewNames · 12/10/2012 10:02

I wasn't being sarcastic Pinot! Smile

janey1234 · 12/10/2012 10:02

But we want to know what happens!

MummifiedBonkeyMollocks · 12/10/2012 10:02

If your a bloke, why would you piss in a bag?

I mean, maybe if you were a woman then it could possibly be done, but as a man, you would have to dangle your cock in the bag, hold the bag with both hands (otherwise it would just lop and spill) and then tie it without too much spillage. D'yknow what i mean? Confused

A bloke just wouldn't do it!

Surely its just much easier to piss out the window if the fancy took you?

TheGashlycrumbTinies · 12/10/2012 10:03

Maybe I won't use my £10 discount voucher.

SHRIIIEEEKPoolingBearBlood · 12/10/2012 10:03

O&hhh the mental images

tak1ngchances · 12/10/2012 10:04

Ahem Paging noids noids come back and tell us what happened PLEASE!

MummifiedBonkeyMollocks · 12/10/2012 10:05

I would find shit in a bag more believable!

MaryZed · 12/10/2012 10:07

I suspect if the op doesn't return, we can assume this was a pile of piss Grin

notjustamummythankyou · 12/10/2012 10:08

Love the Western reference! I hope ocadoannie tipped her hat as she went, and rode off into the dust. Job done.

PostBellumBugsy · 12/10/2012 10:09

arf @ Mummified trying to work out why a bloke would piss in a bag & the logistics of how he'd do it!!!!! Grin

QuintessentialShadows · 12/10/2012 10:09

I bet it was not human piss.

It was special Ostrich piss. Extracted from Organically reared Ostriches at the foot hills of Himalaya, cared for and sampled by thoroughbred Sherpas dressed in organic cotton. Used to heighten sex drive and fertility, packaged in mother of perl vials. Delivered to your house by Ocado.

I bet a shipment broke, and he just emptied the spills on your house. If you are careful, your house will now mulitply and you will get a small guest annex next door. Take good care of it Smile

noidsleft · 12/10/2012 10:13

I think thanks to MN, I have had a timely phone call from the head of customer services, and an email from the CEO, I think it's only fair to update you all. They are taking this very seriously, they are not happy and are investigating further. Obviously they need to get a view from both sides.

OP posts:
WandaDoff · 12/10/2012 10:13

Nosy fucker coming through.

noidsleft · 12/10/2012 10:15

I should add the customer services gentleman was nice, very apologetic and and concerned.

OP posts:
MummifiedBonkeyMollocks · 12/10/2012 10:16

I bet he did it and is smurking right now! Grin

tak1ngchances · 12/10/2012 10:17

I am sure that driver will be getting his P45 today.
I am sort of wondering if I should offer the van drivers use of our tradesman's loo in future?

MissBeehivingUnderTheMistletoe · 12/10/2012 10:18

I'm praying Ocado have CCTV in the back of their vans so we can suss out the logistics of the bag widdling

MummifiedBonkeyMollocks · 12/10/2012 10:19

MissBeehiving No need I sussed it! Grin

shesariver · 12/10/2012 10:19

Yep he will be dining out on this story for years!

ihatethecold · 12/10/2012 10:23

Please update on the findings. This thread has made me laugh so much this morning.

P.s I still love Ocado!

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