Ocado Delivers Bag of Urine

[noidsleft]

How should I take my complaint forward? A day ago I emailed my complaint to Ocado and they have not bothered to reply. Our last delivery started by the driver removing our bags of food from the back of the van. He then looked about, lent into the van and removed a bag of liquid which he threw down the side of our house. It landed in the middle of the pavment, he walked towards it and kicked it against the side of our house, where it slowly seeped urine down the pavement. This gentleman, has allegedly (I think that's what I need to add here) used the back of the Ocado van for his own private toilet, used an Ocado bag as a urinal (not what I thought we were returning the bags for)and nothing as soap water and a sink. Then handed over the shopping for my family. I have very good CCTV of all this, should I put it on You Tube and forward the link to Ocado and see if they reply, then?

[Onken]

lidllil -

There would be 'no' carrier bags there unless you wanted to pay for the piss. Actually I wonder if lidl man would buy his bag to piss in (10 pence I believe) of if he just rumages for a cardboard box to piss in.

[Static]

honeydragon TerrorNotSoFrightened My first thoughts went to Jesus in his cabbage van too!!! ...I am now singing the Robbie Williams song with Jesus in a cabbage van. I know what I'm going to be singing all evening!

I'd be going absolutely crazy if that was me! The fact that they've not responded beggers belief. Out of interest... Did you order directly through Ocado or was it Waitrose? (Just trying to think of another avenue)

No reply to the initial email? Is it time to upload to youtube and send them the link (also here too please!!!)

[QuickLookBusy]

Static, I think you may have missed a few pages

OcadoAnnie is sorting it. Do not fret.

[QuickLookBusy]

and we're all waiting for an update

[noidsleft]

Two days on and the anger/shock has subsided, I hope the driver doesn't lose his job but I do hope he doesn't deliver here again. I am still waiting for the head of customer services to call back, but I have been in the underground on and off today so maybe he has tried. I am otherwise happy with Ocado and am expecting a delivery in a couple of hours, cameras rolling.

[MissBeehivingUnderTheMistletoe]

Has anyone ever seen OliviaMumsnet and OcadoAnnie in the same place at the same time? Just sayin' like

[whattodoo]

What happened to the eggs?

[OatyBeatie]

ROFL at LidlLil. She'd just drop fag ash all over the thread tell us all not to be so choosy, with our fancy piss-avoiding ways.

[OatyBeatie]

Then she'd cop off with AlAldi.

[BrainSurgeon]

Definitely a classic.
OP I'm impressed by how serious you are, this is a flipping hillarious thread.
Please keep up posted with today's delivery....

[Geordieminx]

Bizare!

[BrainSurgeon]

OMG the minge thread

[notanotter]

What area are you in NOIDSLEFT?
< awaits Darren in the onion can with outstretched arm from behind a closed door>

[whatinthewhatnow]

toomuchmonth at the asda man running scared from your advances.

[TeaOneSugar]

I shall be watching Peter in the Apple van very closely, he's due at 6:30.

[HairyPotter]

Ahh feck! I'm at swimming with a gaggle of 9yr old. They keep asking why my shoulders are shaking and tears are running down my face!

LidlLil!!

[nannyl]

marking place

[halloweeneyqueeney]

"I would find shit in a bag more believable!

"

agree on both counts

[PoppyScarer]

Great thread.

The postman once crapped in our toilet. It was a special delivery we could have done without, to be honest.

DH and I wondered if he did it every morning, at a different house.

We have since moved.

[needsomesunshine]

The Argos man had diarrhoea & didn't flush. That was truly disgusting

[BlathersNightOfTheLivingDead]

The Tesco man is due here between 8.25 and 9.25. Hoping for no bags of piss!

[BikeRunSki]

Is there a difference between Waitrose and Ocado?

[twofingerstoGideon]

Yes BikeRunSki. Ocado sells some Waitrose products, but is a completely separate company and has nothing to do with the John Lewis Partnership.