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Work suggesting I'm 'burned out' - so what am I supposed to do?

82 replies

lonelynfrustrated · 13/11/2022 11:38

I’m so overwhelmed by work, my boss has now told me she senses I’m burning out and I should ‘talk to someone’ but I’ve no clue if she is right, and if so - what to actually do.

I’ve worked for public sector in a senior management role, for several years. I’ve been very successful; I’m very well qualified for my role and have decades’ worth of experience in this area of work. I know what I’m doing and I can do it well, and I (usually) enjoy my job. I lead a large team of 20+ people and take pride in my team being successful and progressing in their own careers.

The last 18 months, things at work have just gone downhill really fast. I work for an organisation which is about to merge with another public sector organisation, meaning that for over a year now I haven’t been allowed to recruit to vacancies or even to cover maternity leaves, so I’ve had to work extra hard at motivating what’s left of the team, plus covering some maternity leave roles (one at my grade, one at higher than my grade) for a year apiece myself.

Various members of the team have become overly stressed and gone on long-term leave with stress themselves, making the day-to-day situation even worse for the rest of us. At one point we were working at 40% manning for 4 months, but still had to meet the same deadlines etc (deadlines set by the government, so not something I could renegotiate or just miss). The team members who still come to work every day are fed up and demotivated and I’ve run out of ideas to keep them happy as I can offer them precisely zero – I can’t even tell them ‘things will be better after the merger’ as we know there will be redundancies next year.

Some members of the team, for whom I fought long and hard for HR to offer them decent contracts over recent months, are now so angry that they are rude and disrespectful to me on a daily basis – the other day one of them cried in a call and accused me of being patronising and after the call I sobbed for an hour – I’ve never been accused of being patronising in 35 years of management and it was probably their own anger talking but then I’ve spent days wondering if they’re right and doubting myself…

Two weeks ago I was called to a meeting with HR to say that as thrilled as they are with my work, they have to make cost savings as part of our upcoming merger and so when they renew my fixed-term contract next month it will be at a lower grade and approx. £7k a year less money. There is no negotiation, they can absolutely do this (I am actually a union rep and they are not breaking any rules as they are reworking the job description so it is technically a different job). Take it, or leave it.

I’m utterly devastated. I simply cannot believe this is happening. It’s not actually about the cash as I’ll still make a half-decent salary, although it will definitely mean changes to the family standard of living (have a child who wants to go to university this time next year and not sure how I’ll pay for this, etc). But I feel utterly devalued and demoralised, it’s as though someone flicked a switch. I can’t sleep, I can’t think straight and the other day couldn’t even string a coherent sentence together in a senior leadership team meeting, and made an excuse about feeling unwell and left. I’m ridiculously tearful and suddenly angry and shouty at my children. I am in complete despair as I have no options other than to take their ‘offer’ and keep trying to manage a team who are themselves exhausted and upset.

My boss told me to take some time off, I took a couple of vacation days last week and literally just sat and stewed over this. I’m constantly in ‘react’ mode and I can’t seem to get past the hurt and the upset in order to step back and think about things rationally.

My only option is to go and get another job but at my age I really don’t want to have to do that – I love the work itself and was planning to stay in this or a similar role for another 5 years or so and then happily retire. I feel as though I’ve lost all control over my life and cannot set any boundaries for myself as work simply won’t/can’t respect them. I just can’t do this any more and I want it to stop – I’m not suicidal, but I just keep hoping something will happen and I don’t wake up one morning. I’ve spent this weekend reviewing my life insurance policies and writing a list of ‘things to do’ for my husband if I die, I’ve realised that the rest of the family would be far, far better off financially if they had my insurance money than if they had me earning a lesser salary. And then I sit and think how utterly ridiculous it is that I’m in this position…

A friend has told me that ‘you’re not paid to have feelings’ and I realise she’s right. So do I just need to get over this? But if so, how do I get out of this ‘reaction’ mode and move forward?

OP posts:
Taswama · 13/11/2022 11:40

Is there an employee helpline you can ring? Most big organisations have these.

Motnight · 13/11/2022 11:45

Are you working at a NHS ALB, Op by any chance?

I have worked at one and it is mind boggling what HR and senior management get away with. I would contact ACAS, and check whether you have free legal advice via home insurance etc.

treesandweeds · 13/11/2022 11:46

Do you have occupational health in hr? Ring them

user1477249785 · 13/11/2022 11:47

Oh OP this sounds awful I'm so sorry. Look I know you wanted to stay and finish your career there in a role you know and feel fulfilled by. But sadly you need to accept that that option doesn't now exist. You can stay. But in a more junior role, over worked and asking the impossible from your team who will resent you. Or you can leave. Those are your two options. There isn't a third which is stay and have the job return to how it was before. Grieve for that. Then accept it and make a decision between the two options that do exist. Good luck. I'm sorry this has happened

Motnight · 13/11/2022 11:47

I would also consider taking sick leave. And looking around for another FTC.

user1477249785 · 13/11/2022 11:48

Oh and I'd get signed off for two weeks to give you space to take that decision. You do sound burned out.

Swampthing55 · 13/11/2022 11:50

My friend is a burnout councillor not sure how you spell it! Happy to refer she is public sector.

Neerdoneerdo · 13/11/2022 11:52

Maybe they're thinking that you should get counselling. I don't know whether that would help. Is it possible to "re-set" your mind to see this less personally? Basically, moving from the frame of mind where you see yourself as working for an organisation that cares about and respects its people and is itself respected and appreciated to a recognition that much of the UK is being shafted by the UK government and is barely clinging on in permanent emergency mode?

NotMyDayJob · 13/11/2022 11:57

OP they'll be having you do the same job for less money. I know you wanted to stay there but as a PP says that's not really an option (unless you want to carry on with the same job for less money and the same stress). Definitely worth taking some time out to work out your next steps.

SuperCamp · 13/11/2022 12:00

I don’t like the way your boss is making your MH / mental and emotional resilience the issue rather than the working conditions.

Can they really stop your current job and give you a new downgraded less well paid job without redundancy?

Honestly, I would make a mad special effort to put your game face on, take up every possibility for courses / training within the role, so that you are in tip top condition to find a new job.

This job will never now be the job you loved and are good at. But big yourself up, it’s not you it’s them, use your experience and grab a better working life!

NotMyDayJob · 13/11/2022 12:00

Also if you've been there more than two years you have the same redundancy rights as a permanent employee. What are they offering if you don't sign the new contract?

GhostBridezilla · 13/11/2022 12:00

Yes ask about an employee scheme. Most employers have them. Failing that speak to GP or self refer to local mental health services.

this sounds absolutely awful OP. I’m so sorry it’s all so shit. However at the moment your mental health is priority. Get signed off for a week or two. Seek some mental health support and draw up a plan to find a new job.
Is there a side step you could take?

KILM · 13/11/2022 12:06

OP if im honest, i'd look to leave. I left in a very similar situation and i have not regretted it a single day since, even when things were hard. You will look back and be absolutely furious with yourself that you put up with it. I know i am. Its scary but you can do it. The fact they are dropping your salary tells you everything you need to know - they will quite happily impact you significantly over and over again.

astronewt · 13/11/2022 12:08

Look, you need to leave. This job is not remotely tenable.

You need to take a substantial amount of sick leave to start to recuperate, and in the meantime start applying for other jobs. You really have nothing to stay for other than the fact you used to love the work and you don't want to make a change. But you don't love the work any more, those days aren't coming back, and you can't carry on so a change is coming. You can let it come passively and it'll probably come in the form of your health breaking down completely, or you can choose to take control and leave.

Peekachoochoo · 13/11/2022 12:08

Your first priority now is you.

In your shoes, I would get myself signed off and use that time to start looking for another job. This really isn't going to get better. You have to heed the warning signals and take action not keeping do what you've been doing.

Don't assume you will be worse off by changing jobs at this stage. You could find out you are far far better off. Your have coped in very difficult circumstances with a huge workload and an unhappy team. Now they are offering you a generous paycut of £7k. What wants that? Let them sort out their own headache.

BHMiseverymonth · 13/11/2022 12:13

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Taswama · 13/11/2022 12:15

Your third option (other than stay or leave) is sick leave for stress.
Your GP should be able to sign you off for 4 weeks in the first instance. Please don’t feel guilty about your colleagues, as others have said you need to look after yourself now.

But do access your employer’s support for counselling as well.

In the medium term, doing some contract work is an option. You can use your expertise without getting caught up in the politics. I did this for a couple of years after a similar situation and it really helped rebuild my confidence. I was working at a lower grade but for more money as I was on a day rate.

TheFarawayNearby · 13/11/2022 12:17

I agree with a previous poster - it sounds like your workplace is trying to shift the focus onto you being burnt out, rather than them failing to give you an environment in which it's possible for you to do your job well.

I'd be looking to be made redundant, is that possible?

A lot of what you said really resonated with me - I'm not sure how to get to a place where I'm happy (enough) to go to work every day for it to be stressful, and with no prospect of anything getting better in future.

Littlebluebird123 · 13/11/2022 12:19

I'm so sorry you're facing this. It all sounds very difficult and not a surprise that you're in 'react' mode as you must have barely any space to breathe.

In order to get some time to reflect it sounds like you would probably have to take sick leave. I can understand why you struggle with this but if you'd broken a bone you wouldn't run back into the office would you? As a witness to the after affects of a full burn out and subsequent mental collapse, please get help now. It won't improve without change.

As for the job. I would honestly look at other jobs. I know you wanted to stay but it won't be how you envisioned anyway. If you can afford a pay cut then it opens more doors perhaps? For example, a lower paid job but with less stress is going to be more beneficial in the long run.

I would get union advice on the role being re-written. It may be that you should wait for redundancy or offer it as a solution. Although this may mean being in the post longer than you want, it can give an end point and a light at the end of the tunnel.

kingtamponthefurred · 13/11/2022 12:26

This is very sad, but it seems you have come to the end of the road with this particular employer. In your place I would take some sick leave and look for another job. Can you afford to bring forward your retirement?

MsMcGonagall · 13/11/2022 12:26

Astronewt and peekachoochoo are right

Time to leave. You've busted a gut for them, there's no prospect of it getting better, and a £7K paycut is your reward? "take it or leave it" - it is LEAVE.

I've just been in a similar (but not anything like as stressful) situation at work, and I've just landed the new job. It took 4 months of applying to different jobs (relatively picky - eg career jobs not temping). I was advised (family (and MN!!)) to only quit once I'd got a new job. Maybe that was good advice - I am the main earner - but I actually think I was coming to the end of that road and I would have quit regardless if this latest interview had turned me down anyway.

My GP said they were very happy to sign me off sick if that was what I wanted. I didn't take that option, but I think this shows that you could take that route to buy you some time. I did take a bit of annual leave to just give me some breathing space at one point.

The GP did recommend counselling (which I didn't pursue) but told me that I was having a very understandable emotional stress response - ie, validating that the main trigger for struggling with my mental health was events at work, not something personal. "burning out" seems to imply one's lost the ability to cope - whereas in fact, the amount of "coping" now being asked for is simply not tenable.

My DH has reached "end of the road" with more than one job and I've always advised him to quit at that point, and been supportive of that. Perhaps a bit unfair that I was encouraged not to quit so quickly. It is a big relief to be starting my notice period. If you have a longer notice period, maybe you could give that, because that will give you a bit of "applying" time. In combination with using as much opportunity for sick leave/ annual leave as possible.

Neolara · 13/11/2022 12:29

Sounds a bit like where I work. Also public sector. 45% staffing levels. Statutory deadlines for completing tasks. Huge pressure to complete the work of all the people who have (very sensibly) left. Completely unrealistic expectations of those higher in the system around what is possible from our service, leading to very high levels of stress in those of us still around. As the pressure gets worse, more people leave, making the work environment even worse for those left behind.

Op - in your shoes, I would take some time out and use it to look for a different job. Realistically, it's not going to get better any time soon. The problem is the wider system, not you. Your managers / employers framing this as a resilience issue, when the actual issue is unreasonable workload in a failing system, is pretty crappy.

If you are getting to the point where you really think it would be better for you not to be around, then you need to take immediate action to get yourself signed off sick and get some proper support. I'm sorry you're going through all this. Sounds horrendous.

JFDIYOLO · 13/11/2022 12:45

May I guess your age 40-45?

If yes, this is perimenopause making her presence felt ...

Re being told you've got 'burnout' - it's a gigantic attempt to dump all the blame for a crap situation onto you.

You're doing several people's work.

You don't have the support you need.

And now they're adding the insult of telling you you'll be working just as hard for a big chunk less.

I'd be speaking to an employment specialist solicitor - this could be a constructive dismissal case waiting to happen.

I'd also make enquiries about what they would offer as a voluntary redundancy package.

Because why the hell are you still there?

With your knowledge, experience and skill you could be transferring into a new role with better salary and treatment, either fixed term or permanent.

And you could be moving into consultancy - potentially shedloads of money there, although it takes time and hard work to establish yourself.

Seriously ... Why are you on here, instead of polishing your CV and your LinkedIn profile and getting yourself out there and networking? (I'm here because it's a day off from my nice FTC AND my business clients!)

whatone · 13/11/2022 12:49

Get out OP! No job is worth this.

Get signed off right now too for a break,

I think you're having suicidal thoughts even if you haven't recognised them as such.

Theunamedcat · 13/11/2022 12:53

Sounds like you need to go off sick and reset yourself when your off do nothing for them no calls no help no nothing if you do end up taking their offer make sure you work to rule infact do that now things thst are not your job are literally not your problem